Action Planning Guide

EDGE Action Planning Guide
Your Action Planning Guide

leadership noun \l-dr-ship\
1. The position or function of a leader, a person who guides or directs a group.
What is your definition of leadership?
During EDGE and along your leadership development journey, we will provide you with the means to
answer this question. How you answer the question is up to you. This action planning guide is one of
the tools you will use to help you define your leadership at Walgreens.
This action planning guide is an important part of your development during EDGE. In addition to the
information you will learn in your workshops and application exercises, this is a development
workbook that you create highlighting what you believe is critical to your leadership development.
How to Use Your Action Planning Guide
Bring your guide to each of the workshops:

o Record workshop notes that you find important to your development and leadership
growth.
o Record key thoughts during panel discussions & executive leader presentations.
o Create your action plan at the end of each workshop. What are you going to do in
between your leadership workshops to enhance your leadership behaviors? Answer this
question to set your action plan in motion.
Bring your guide to your coaching & mentoring discussions:
Record your discussions, notes, and any actions you will take as a result of these discussions.
Refer to your guide In between workshops and formal discussions:
o Use the blank pages to jot down ideas, thoughts and observations to refer to later.
o Complete your action plan.
Record your notes while completing HMM modules & GetAbstract readings:
o Record general thoughts and takeaways that you would like to reference later or
during the workshops.
Bring your guide to Action Learning Team discussions:
o Record your plans, outcomes from discussions, and any actions you need to take.
I start with the premise that the function of

leadership is to create more leaders,
not more followers.
~Ralph Nader
Walgreens Family of Companies
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Self-Directed Leadership Development

It has been said time and time again that many want to become leaders but few are willing to make
the sacrifices and commitment it requires to get there. What is the common factor amongst
successful leaders? Good leaders continuously create development opportunities for themselves
beyond those offered in leadership workshops and development programs. Strong leaders
understand that they can improve on their skills and acumen from leadership development
programs. Great leaders take it a step further by taking responsibility for their personal growth and
making leadership development a part of their daily routines.
Self-Directed Development Techniques
Perform positive and impactful self-examinations. Do not turn self-examinations into selfcriticism; apply what youve learned into future work situations.
Learn from other leaders. Dont simply leverage the content learned in a workshop but pay
attention to the process of various work-related relationships. Compare your behavior to your
peers and other leaders and pull from their leadership practices. Use their skills and
incorporate the behaviors into your own leadership arsenal.
Analyze your own performance as a leader so you can set goals and create a map to
achieving excellence. Ask yourself, How do my leadership skills stack up to the leaders I have
observed? Which leadership skills am I good at and which ones should I take to a greater
level of proficiency?
Create opportunities to apply what you have learned. Be responsive to upcoming meetings
and interactions as a way to enhance your strengths and decrease your weaknesses. This
requires initiative and solid plan because it is oftentimes hard to break behavior patterns of the
past. Once you have practiced, seek out feedback from a manager and/or peer. Identify
what worked well and what could have been done better with the goal of applying what you
learned to future interactions.
Continue along the journey of becoming a great leader. Becoming a strong leader will require
life-long dedication and commitment to a continuous developmental cycle of development
and examination. New development should be focused on enhancing strengths and
identifying weaknesses. It is only you that will decide how far you will go!
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Now Lets Get Going!

There are many ways to put self-directed development into action. One of the
ways you develop yourself as a leader is to develop your team members at the
same time! Every conversation, coaching or mentoring discussion you have with
them is a step in the direction towards your own development.
Using your own personal leadership experiences is a great way to develop and position yourself as a
great leader. Look at your most recent situations and ask these three simple questions: What worked
well? What are my areas of opportunity? What would you do differently? These are key questions to
ask yourself anytime you experience a leadership learning opportunity.
You Dont Have to Do This on Your Own

You will not be embarking on this journey by yourself. Along the way, you will you
will be working with coaches who will help you create and work through your
individual self-assessments, 360 surveys and development plan.
Your mentors will provide guidance to you throughout the E.D.G.E. program. They will consistently
meet with you to help build you in the leadership competencies and also build your organizational
acumen.
As mentioned earlier, great leaders take initiative in their leadership journey. Be proactive in initiating
contact with your coaches, mentors and peers.
Various senior leaders will be joining you during EDGE. Take full advantage of the time they have
committed to your development ask questions challenge the status quo.
You and your peers are in this together. Take full advantage of your peer coaching opportunities to
conduct gut checks, seek advice, and drive towards solutions.
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Breaking Down the Wall

As long as were being open and honest, lets face it: This looks good on paper
but does this translate to the Walgreens world? When you have stores and
pharmacies to run; you have kids to pick up; you have a home repair project to
finish; you have a presentation to give in the morning; is self-directed
development is going to take a back-seat?
The first time that you are stretched, you may place this book and put it on the shelf. You may stop
asking yourself those hard questions and stop pushing yourself towards greatness. You will often go
through the following process:
I really should make note of actions I will take to improve on this. Youll slowly ponder whether you
really have the time for this soft stuff. If I devote the time to this, I wont have the time to put
together the community event Ive been working on. I know my manager will not be happy with me
if I dont have this community event completed. I know Ill work on putting my action plan this
weekend. Yeah, this weekend. Hmmmmbut we have the kids lacrosse tournament on Saturday
and my in-laws for dinner on Sunday
The next thing you know, the next two years are spoken for. Not only the next two years have been
spoken for, the last 15 minutes has passed. In those 15 minutes you could have developed an action
plan and engaged yourself in self-directed development. The lesson here isno amount of time is
too short to spend on your development. The more often you do it the more it becomes a part of
your daily leadership routine.
In addition to the self-debate that played out above--referring to development as soft stuff or
neglecting to recognize your development on the same level of importance as you do traditional
business operationsis full of mental walls that we put up that impede your success.
Lets start to break down this wall, brick by brick! Answer the following questions while being honest:
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What are your self-imposed development walls?

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What are walls put up for you by others?
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Be careful not to confuse the two. Oftentimes what we think others control, we control ourselves. The
only way to succeed is to position yourself to succeed. Please know that it is not a switch you can
magically flip; its a process, its work and its commitment.
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Strategic Results Leadership Workshop Notes

Leadership and learning are
indispensable to each other.
~John F. Kennedy
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Action Plan
We are what we repeatedly do. Excellence,
therefore, is not an act but a habit.
~Aristotle
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My first goal is to:
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The following will change if I achieve my goal:
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Im likely to prevent myself from achieving this goal by:
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Other obstacles that may stand in my way of achieving this goal are:
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Ill need the following help as I work towards this goal:
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I should see results by:
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My second goal is to:
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My third goal is to:
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My fourth goal is to:
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My fifth goal is to:
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Operations/Business Leadership Workshop Notes

Learning is not attained by chance. It must be sought for
with ardour and attended to with diligence.
~Abigail Adams
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Action Plan
Knowing is not enough, we must apply.
Willing is not enough, we must do.
~Johann Wolfgang von Goethe
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Customer & People Leadership Workshop Notes

Develop a passion for learning. If you do,
you will never cease to grow.
~Anthony J. DAngelo
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Action Plan
Motivation is a fire from within. If someone else
tries to light that fire under you, chances are
it will burn very briefly.
~Stephen R. Covey
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Development Plan
Without continual growth and progress,
such words as improvement, achievement,
and success have no meaning.
~Benjamin Franklin
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Focus on Your Development

EDGE is about helping to develop you for your future with Walgreens.
Development Planning & CompletionToday & Beyond

Your development planning process begins today and extends well beyond this event. The process
works like this:
Step
Timing
Today
2-4 days after EDGE

Workshop 1
10-15 days after

EDGE Workshop 1
EDGE Workshop 2
2-4 days after EDGE

Workshop 2
EDGE Workshop 3
Action
Create a draft of your EDGE development plan based on your
personal goals and the Strength Deployment Inventory (SDI). The
information contained in this workbook will help you establish your
plan.
Meet with your manager to review your development plan, replace
non-specific development activities with more concrete activities, and
incorporate the plan into your Walgreens EDGE Development Plan.
Send your updated EDGE Development Plan to your assigned HRTM.
This allows your HRTM to determine specifically what he/she should be
following up with you on.
You will receive your 360 Feedback Assessment and will update your
EDGE Development Plan based on this feedback.
Send your updated EDGE Development Plan to your HRTM. This allows
your HRTM to determine specifically what he/she should be following
up with you on.
Edit your EDGE Development Plan based on the outcomes of this
workshop and development to-date.
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Self-Reflection
Soon, you will be drafting your EDGE development plan. First, take some time to
self-reflect on your performance using the perspectives of your SDI and feedback
from other participants. You will receive your 360 Feedback Assessment during
EDGE Workshop 2 and will expand your self-reflection answers then.
Use the questions below to help shape your thoughts and connect the themes in your perspectives.
The questions will help you identify the 2-3 key competency areas where you will focus your
development after today.
Part I: Self Reflection of Your Strengths
1. In which EDGE activities did you excel? Why did you excel? What are the competencies areas
associated with these activities?
2. What are some examples of when you leveraged your competencies to help your team members
at EDGE accomplish an objective during the simulation or other activities?
3. What are some examples where youve already demonstrated leadership during your EDGE
experience?
4. What feedback did other participants share with you about your strengths and contributions to the
team? What examples did others share that illustrated your strengths and contributions?
5. Look at your SDI. What information supports your self-assessment of your strengths?
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6. What information have you received in your SDI that is contrary to your selfassessment of
strengths?
7. What are some examples where you have demonstrated all of the strengths you identified
previously in #6 in your current role at Walgreens?
8. What are some other leadership strengths you believe you should highlight that you havent
already?
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Strengths Summary
9. Look at your answers to the questions above, highlight the 4-5 specific strengths you should
continue to leverage, or begin to leverage more in your present role?
10. What are specific actions you can take to leverage your specific strengths listed above?
Specifically, what will you do differently as a result of this self-assessment of your strengths?
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Part II: Self Reflection of Your Development Areas

1. In which EDGE activities did you struggle or feel less confident? Why did you struggle or feel less
confident? What are the competency areas associated with these activities?
2. What are some examples of where the above competencies impacted your ability to contribute
to the team, either as a team member or leader during EDGE?
3. What feedback did other participants offer in regards to your development? What examples did
others offer to highlight these areas of opportunity? How do these examples align with your self
assessment?
4. Look at your SDI. What information supports your self-assessment of your development
opportunities?
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5. What information have you received in your SDI that is contrary to your selfassessment of
development opportunities?
6. In what ways have these development opportunities impacted your performance as a leader in
your current role at Walgreens? What impact might this have in being considered for future roles?
7. Who (within the Walgreens organization) consistently leverages his/her strengths consistently can
serve as a role model, coach or mentor for any of your development areas (strengths and
opportunities)? Why?
Developmental Areas Summary

8. Look at your answers to the questions above, highlight the 4-5 specific developmental areas you
should focus on.
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9. What ideas do you have for developing your competencies? No need to get specific at this point
just get some high-level thoughts on paper.
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Part III: Self Reflection of Your 360 Feedback Assessment

1. Look at your 360 Feedback Assessment. What feedback have you received that supports your
self-assessment of your strengths?
2. What data have you received in your 360 Feedback Assessment that is contrary to your selfassessment of your strengths?
3. Look at your 360 Feedback Assessment. What feedback have you received that supports your
self-assessment of your development opportunities?
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Preparing Your Development Plan

You are now ready to begin drafting your development plan. We have listed some important
information to help you get started.
How many activities should I have listed?
You should focus your efforts on fewer development activities with the assurance of significant
change in behavior / impact. Given the amount of feedback received, you should identify
anywhere from 2-4 development activities.
I sometimes struggle with identifying meaningful development activities. Do you have any advice?
70% of your development plan should be focused on Experiential Activities, 20% on Exposure
Activities, and 10 % on Education Activities. See the Appendix for definitions and examples of each.
We have included a section with examples of Experiential Activities in the Appendix. Once you
review your development plan with your manager and/or HRTM, you will make the objectives more
specific to your business.
So, give me the brief, what do I need to do now?
1.
2.
3.
4.
5.
Answer the questions on the following pages to summarize your reflections and feedback.
Complete Part V of this workbook, answering the questions that will help you draft your plan.
Ensure the plan is heavily focused on Experiential or Exposure activities.
Review the plan with a peer or facilitator. Incorporate any feedback.
Prepare for your review meeting with your manager and/or HRTM where you will collaborate to
make the development activities more specific.
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Look back at your Self Reflection Strengths and Developmental Area Summaries. Where are the 2-5
areas you will focus your development?
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Part IV: Draft Your Development Plan (Development Area 1)

Competency Area of Focus
What actions will you take to develop in this area? Use the Examples of Experience Activities outlined
in the Appendix for actions.
How will you know when you are successful?
When will you review success with your Manager and/or Coach?
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Development Plan Appendix

All growth depends upon activity. There is no
development physically or intellectually without
effort, and effort means work.
~Calvin Coolidge
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Descriptions of Developmental Activity Types

Ideally, your Development Objectives will be distributed as 70% Experience Activities, 20% Exposure
Activities, and 10% Education Activities. Descriptions of the activity types are below. Use the
Examples of Experience Activities on the following page for additional information.
Activity Type &
Percentage
Description
Experience (70%)
Development in the business. This includes activities such as job changes,

promotions, job rotations, etc.
Exposure (20%)
Developing and enhancing relationships. Receiving ongoing feedback

and coaching, mentoring, networking, and expanding relationships in
current business.
Education (10%)
Formal training. EDGE workshops, seminars, and self-directed learning

activities.
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Examples of Experience Activities

The information in this section has been adopted from the Lominger International Career Architect
Full-Time Developmental Jobs brochure.
Lead or Become A Member of Project or Task
Force
Elements of the project or task activity may
include:
High profile or important goal
Development of new ideas, new products
Process improvement
One time large events
Organization restructure or forming
Success or failure will be evident
Tight deadlines
Completely different area than historically
exposed to
Executive sponsor
Relationship building is essential
Cross Business Job Rotation
Elements of the cross business job rotation
activity may include:
Move to a different area of the business
Make an abrupt shift or change in business
area focus
Work with a new people
New setting with new conditions
Turn Around Solutions

Elements of the turnaround activity may
include:
Leading a team, group, or employee that
is at low or mediocre performance and
engagement
Tight deadlines
Last opportunity to fix situation
Changing divisions or functions
Working with all new employees
Change Manager
Elements of the change manager activity may
include:
Leading a significant removal,
enhancement, or implementation of
something
Involves cross business changes
Requires exposure to decision makers and
stakeholder
High visibility to leaders across the business
Resistance is expected
Business restructuring
Major system installations
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Examples Of Experience Activities continued

Strategic Demands
Scope Assignment
Elements of the strategic demands activity

may include:
Significant strategic thinking, planning, and
communication
Strategic plan must be presented and
adopted
Requires exposure to executive sponsors
Involves a repositioning of business,
products, or services
Elements of the scope assignment activity may

include:
Significant change in scope or complexity
of job or project
First time manager assignment
Increased complexity and visibility
Shift from corporate to field position local
to global
Crisis Manager
Elements of the crisis manager activity may
include:
Requires significant effort to solve
Interaction with individuals outside of the
organization
Focused completely on the task at hand
Cross business team
Possible legal ramifications
Trouble with key customers or suppliers
Intense time constraints
Start Up
Elements of the startup activity may include:
Starting something new for the organization
Creating new systems or processes
Taking over a group or project that has
existed for less than a year
Create and implement a new
companywide process
Shift a product or process from one area of
the business to another
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Coaching & Mentoring Notes

Always walk through life as if you have
something new to learn and you will.
~Vernon Howard
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1/27/2014
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Page 89 of 92
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Other Notes
Setting an example is not the main means
of influencing others; it is the only means.
~Albert Einstein
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Page 92 of 92
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Action Planning Guide

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Action Planning Guide

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EDGE Action Planning Guide

Your Action Planning Guide

Bring your guide to each of the workshops:

I start with the premise that the function of

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Self-Directed Leadership Development

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Now Lets Get Going!

You Dont Have to Do This on Your Own

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Breaking Down the Wall

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What are your self-imposed development walls?

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Strategic Results Leadership Workshop Notes

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My first goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

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My second goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

Walgreens Family of Companies

My third goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

Walgreens Family of Companies

My fourth goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

Walgreens Family of Companies

My fifth goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

Walgreens Family of Companies

Operations/Business Leadership Workshop Notes

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Walgreens Family of Companies

My first goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

Walgreens Family of Companies

My second goal is to:

The following will change if I achieve my goal:

Im likely to prevent myself from achieving this goal by:

Ill need the following help as I work towards this goal:

I should see results by:

Walgreens Family of Companies

My third goal is to: