Вы находитесь на странице: 1из 48

Knowledge Management

. , .

(Knowledge)
(Types of Knowledge)
(Knowledge Management)
(Knowledge Management System)
(Knowledge Management Cycle)
(Chief Knowledge Officer)
(Knowledge Management Development)


(Learning Organization)

(Knowledge) (1/2)

(Data)

(Information)

(Knowledge)


(2/2)
Process

Information

Data

Knowledge

(Type of Knowledge)



Descriptive Knowledge
(Knowing
What)
Procedural Knowledge
(Knowing How)
Reasoning Knowledge
(Knowing Why)
Presentation Knowledge
Linguistic Knowledge
Assimilative Knowledge

Base Knowledge

Trivial Knowledge

(Knowledge of Methods)

(Knowledge of Equipment and Tools)



(Static Knowledge)

(Dynamic Knowledge)

(Declarative Knowledge)

(Procedural Knowledge)

(Heuristic Knowledge)
(Trial and Error)

(Tacit Knowledge)



(Explicit Knowledge)

(Knowledge Management)






(Knowledge Assets)

(Knowledge Management System) (1/3)


Tactic
Knowledge

Explicit Knowledge

Tactic Explicit Knowledge

(Knowledge Management System) (2/3)




(Organization Memory)
(Tacit Knowledge)
(Explicit Knowledge)

Dynamic Learning

(Knowledge Management System) (3/3)





(Knowledge Repository)



:
2 :
3 :
4 :

(1/2)

(2/2)


(Organization Learning) (Organization
Memory)

(Knowledge Repository)


(Explicit
Knowledge) (Tacit Knowledge)

Externalization

Internalization (Explicit Knowledge)



Externalization

Intermediation

Groupware, Intranets Workflow

Cognition 3



1. (Creating a Knowledge Culture)


2. (Capturing Knowledge)


3. (Knowledge Generation)


4. (Knowledge Explication)

5. (Knowledge Sharing and


Reuse)
6. (Knowledge Renewal)

(Knowledge Management Cycle) (1/3)

(Knowledge Management Cycle)

(Knowledge Management Cycle) (2/3)

(Create

Knowledge)

(Capture Knowledge)

(Refine Knowledge)
(Explicit Knowledge)

(Knowledge Management Cycle) (2/3)

(Store Knowledge)

(Manage Knowledge)

(Disseminate Knowledge)

(Chief Knowledge Officer: CKO)


(Culture)


(Knowledge
Management
Development)
(Knowledge Officer)
(Chief Knowledge Officer: CKO)


(Knowledge Management
Development) (1/2)



(SWOT=Strengths, Weakness, Opportunities and Threats Analysis)


(Knowledge Management
Development) (2/2)



Lotus Notes, Group Systems

E-Mail

A.I. Tools






(Intelligent Agent)


(SolutionBuilder, Dataware,
KnowledgeX Decision Suite)

(Learning Organization)

(Learning)
(Organization Learning)
(Organizational Memory)
(Organizational Culture)

:


3
(Meaning)


(Management)

(Measurement)

:
Passive Learning :
Active Learning :
Interactive Learning :
(Tacit Knowledge)

:




(Knowledge Acquisition)
(Knowledge Sharing)
(Knowledge Utilization)

:
7
1. Knowledge Source

2. Product-process Focus


3. Documentation Mode



4. Dissemination Mode

:
5. Learning Focus


6. Value Chain Focus



7. Skill Documentation Focus

:

6
Individual Bin :
Information Bin : (MIS)
Culture Bin : Tacit & Explicit
Transformation Bin :

Structural

Bin :

Ecology Bin :

Вам также может понравиться