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From:- DGM (CMG) Ref. : - CC/CMG/03407 Da e: - !".0#.

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/Inter Office Memo/ To:- Sr. Mgr (HR- ED) Shri. Premchand Co%& o: SM (Fin-Estt)/'(o%e

Sub : - Foreign Training Report- Atanu Dutta, DGM (CMG) - Reg. The )*+er'ig*e+ ,a' +e%) e+ for %rogram e* i -e+ . 18th Project Planning, Development and Management course/ a 0'ia* 1*' i ) e of Ma*ageme* 2 Ma*i-a (Phi-i%%i*e') from !0 h 3o4em5er #006 o 7 h De(em5er #006 0' re8)ire+2 +e ai-e+ re%or o* he 'ame ,a' %re%are+ i* he %re'(ri5e+ forma a*+ i' a a(he+ here,i h. (Sof (o%& i' 5ei*g for,ar+e+ 5& e-mai-). 9o) are re8)e' e+ o %-ea'e (o*firm re(ei% of he 'ame o Cor% Fi*a*(e (E' ) 'e( io* 'o ha he a+4a*(e +ra,* for he %)r%o'e (a* 5e reg)-ari'e+ a*+ T0 (-aim 'e -e+. Thi' i' for &o)r i*forma io* : *e(e''ar& a( io*.

(Atanu Dutta)

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FOREIGN TRAINING LEARNING REPORT Submitted by: ATANU DUTTA DGM (CMG) EMP NO: 00340

!" P#$%#&m Det&i'( 1.1 Name of program : !)t* P#$+e,t P'&--i-%. De/e'$0me-t &-d M&-&%eme-t ,$u#(e 1.2 Duration 1.3 Country Visited : !0t* N$/embe# 100) t$ 2t* De,embe# 100) : P*i'i00i-e(

1.4 Name of Institute Visited: A(i&- I-(titute $3 M&-&%eme-t. M&-i'& 1" 4ey Le&#-i-%5( 2.1) The m&i- $b+e,ti/e( $3 t*e 0#$%#&m ere identified as fo!!o s: i. To pro"ide in depth understanding of the theoreti#a! underpinnings$ #on#epts and approa#hes to %ro&e#t p!anning and management of de"e!opment %ro&e#ts and %rogrammes. ii. 'roaden and deepen the (no !edge and s(i!!s in p!anning$ identifying$ designing$ formu!ating$ apprising$ imp!ementing$ monitoring and e"a!uating de"e!opment and management. iii. Introdu#e the )est pra#ti#es on %ro&e#t p!anning$ de"e!opment and management. i". *undamenta! #onsiderations in identifying %ro&e#ts )ased on Nationa! %!ans of a #ountry$ sur"ey reports of de"e!opment )an(s !i(e or!d )an($ +D' et#. ". ,nderstanding %ro&e#t #y#!e$ right from Identifi#ation to %ro&e#t #!osure et#. "i. -"o!ution of %ro&e#t management o"er !ast ./ years and De"e!opmenta! issues and #ha!!enges fa#ed o"er the years "ii. Identify a!! the sta(eho!ders in"o!"ed in a %ro&e#t and address issues and o)&e#ti"es of a!! the sta(eho!ders. "iii. ,nderstand so#ia!$ po!iti#a!$ e#o!ogi#a! and #u!tura! dimensions of "arious #ountries and address these issues during %ro&e#t design. i0. -nhan#e parti#ipants1 s(i!!s )y ay of 2Case study e0er#ises3 in 2 of 9

de"e!oping strategies for engaging "arious se#tors. 0. -nhan#e parti#ipants1 s(i!! and #apa)i!ities in managing and !eading 4rgani5ation de"e!opment system 6 strategies. *ormu!ate !ong term strategies for sustaina)i!ity and "ia)i!ity of de"e!opment initiati"es. The program as di/ided i-t$ 3$u# m$du'e( ea#h of one ee( duration. 2.2) M$du'e6! (7ee8 !) : P'&--i-%. Ide-ti3i,&ti$- &-d de(i%- $3 P#$+e,t( : The first modu!e #o"ered fundamenta! aspe#ts !i(e %!anning$ identifi#ation$ design and de"e!opment of %ro&e#ts. 7ey areas #o"ered during the phase ere: Introdu#tion to 8i!!ennium De"e!opment 4)&e#ti"es$ "arious dimensions of de"e!opment trends 6 issues$ formu!ation of Vision$ 8ission and 4)&e#ti"es for an organi5ation$ fundamenta!s of se#tora! ana!ysis et#. The (ey !earning during this phase ere: i. T*e e/$'uti$- $3 P#$+e,t de/e'$0me-t ,$-,e#-(: Continuous #hanges in situations is fundamenta! to any %ro&e#t$ so as issues. This modu!e #o"ers e"o!ution of %ro&e#t #on#erns and shift in approa#hes to %ro&e#t management o"er !ast si0 de#ades. This modu!e ma(e the parti#ipants "isua!i5e #on#erns and #ha!!enges e0pe#ted in future %ro&e#ts. ii. P#$+e,t ,y,'e: This modu!e ena)!e the parti#ipants to understand the se9uen#e and a#ti"ities of %ro&e#t management #y#!e. The high!ights of the modu!e is going through a #ase study of a %ro&e#t hi#h had misera)!y fai!ed. %re#ise!y 2do1s 6 Don1ts 2of %ro&e#t management is #o"ered. iii. Country strategies and Programming: This session #o"ers %ro&e#t p!anning ith a g!o)a! perspe#ti"e. This aspe#t is "ery important espe#ia!!y in the -ra of g!o)a!i5ation this aspe#t. %arti#pants ere introdu#ed to P#$+e,t De/e'$0me-t %$&'( &-d t*e #$'e $3 M&-&%e#( This has he!ped in deepening the understanding of the so#ia!$ te#hno!ogi#a!$ e#onomi#a!$ e#o!ogi#a! and po!iti#a! issues and emerging trends re!ated to the de"e!opmenta! goa!s. i". P#$+e,t de(i%-: In any %ro&e#t$ to fina!i5e the %ro&e#t 4)&e#ti"es$ sta(e ho!der ana!ysis p!ays "ita! ro!e. :ta(e ho!der ana!ysis ena)!e to understand e0pe#tations 6 aspirations of the sta(e ho!ders hi#h needs to )e ref!e#ted in the %ro&e#t o)&e#ti"es to a reasona)!e e0tend. ". P#$+e,t F$#m&t &-d 3e&(ibi'ity &((e((me-t: This session #o"ers an o"er"ie of the signifi#an#e of the ana!yti#a! aspe#ts of %ro&e#t preparation$ a prefa#e to 8odu!e;2 C&(e (tudie( 9e#e %i/e- to the parti#ipants at the end of ea#h session )ased on hi#h group a#ti"ities as e!! as <roup presentations ere made. This has he!ped in #!ear understanding of the #on#epts and the intera#ti"e sessions among parti#ipants from "arious #ountries has deepened understanding of e"ery parti#ipant.

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1"3) M$du'e61: Fe&(ibi'ity &((e((me-t((7ee8 1): This modu!e #o"ers the importan#e of feasi)i!ity assessment$ the soundness of hi#h i!! )e ref!e#ted in the su##ess as e!! as fai!ure of %ro&e#ts. Various aspe#ts of feasi)i!ity ere #o"ered in detai!. Technical Analysis: :ignifi#an#e and importan#e of rea!isti# te#hni#a! #oeffi#ients ere dis#ussed in detai!. Case studies of +gri#u!ture %ro&e#ts$ *orestry %ro&e#ts and Industria! %ro&e#ts ere dis#ussed in detai!. The a##ura#y of data used for te#hni#a! ana!ysis i!! ha"e high )earing in the "ia)i!ity of the %ro&e#t. Market analysis: Commer#ia! mar(eting: The signifi#an#e of understanding pro#esses in"o!"ed in any %rodu#t= %ro&e#t as #o"ered in detai!. Social Marketing: The #on#ept of so#ia! mar(eting for so#ia! produ#ts as introdu#ed and #ases ere dis#ussed. Importan#e of mo)i!i5ation of so#ia! #apita! as an additiona! resour#e as a!so emphasi5ed. Organizational Analysis: 4rgani5ationa! stru#ture and "a!ues p!ays an important ro!e in %ro&e#t su##ess. This session detai!ed a)out 4rgani5ation stru#ture$ 4rgani5ationa! strategy$ organi5ation system re9uirements$ sty!e of fun#tioning$ staffing of organi5ation$ s(i!!s de"e!opment and super ordinate goa!s. Socio economic analysis: >ith the fast #hanging or!d and #hange in human )eha"iora! pattern$ this aspe#t of %ro&e#t feasi)i!ity needs fresh treatment. This session had gi"en insight to "arious aspe#ts !i(e sta(e ho!der ana!ysis and #ommunity parti#ipation$ address #ommunity pro)!ems ithin the frame or( of a %ro&e#t et#. Case studies ere dis#ussed in detai! Financial analysis: No %ro&e#t is "ia)!e un!ess finan#ia! "ia)i!ity is as#ertained and &ustified. +spe#ts !i(e #ash f!o $ return on in"estment et# ere dis#ussed ith #ase studies. Economic analysis: :ome of the %ro&e#ts e"en if it is not fini#a!!y "ia)!e$ may ha"e to )e ta(en up to fu!fi!! !arger inertest of the Nationa! e#onomy as a ho!e. This aspe#t as dis#ussed in this session.

+ firm foundation for %ro&e#t feasi)i!ity studies as made ith #omp!etion of this modu!e. -0tensi"e #ase studies ith group presentation as e!! as indi"idua! presentations ha"e strengthened the understanding. 1"4) M$du'e63 (7ee8 3) : P#$+e,t Im0'eme-t&ti$- &-d M&-&%eme-t A,ti/ity (,*edu'i-% &-d :ud%eti-%: Identifi#ation of a!! a#ti"ities$ se9uen#ing of 4 of 9

a#ti"ates$ s#hedu!ing of a#ti"ities and finding #riti#a! path of a %ro&e#t et#. ere dis#ussed in detai!. ?ands on e0er#ises ith 28: %ro&e#t soft are3 as #arried out for "arious %ro&e#ts to reinfor#e p!anning #apa)i!ities. Se'e,ti$- $3 P#$+e,t m&-&%e#: The ro!e of a %ro&e#t manager is #riti#a! to %ro&e#t su##ess. ?en#e understanding of "arious 9ua!ities re9uired for a good %ro&e#t manager ere dis#ussed. The aspe#ts !i(e identifi#ation of @esponsi)i!ities of %ro&e#t manager$ Competen#ies re9uired for a %ro&e#t manger !i(e #ommuni#ation s(i!!s$ team )ui!ding s(i!!s$ #onf!i#t reso!ution s(i!!s$ ana!yti#a! s(i!!s$ a)i!ity to ta(e ris($ a)i!ity to foresee the pro)!ems and ta(e pro a#ti"e a#tions et#. ere #o"ered in detai!s. P#$+e,t Im0'eme-t&ti$- I((ue(: Imp!ementation of %ro&e#t and fa#tors !eading to su##esses as e!! as fai!ures ere dis#ussed. -minent persons from >or!d )an( and +D' shared their e0perien#es to gi"e insight to "arious pro)!ems en#ountered during %ro&e#t imp!ementation and measures ta(en to so!"e the issues. Net9$#8 &-&'y(i(: +na!ysis of %ro&e#t net or(s using %-@T=C%8$ s#hedu!ing of net or($ resour#e !e"e!ing et#. ere #arried out.

M&-&%i-% P#$+e,t te&m(: This is one of the most diffi#u!t #ha!!enges to )e addressed )y any %ro&e#t manager. The aspe#ts !i(e stages of team de"e!opment !i(e storming$ forming$ norming et# ere ni#e!y #o"ered hi#h gi"es insight in to team )eha"ior. i. 1"2) M$du'e64 (7ee8 4) : P#$+e,t m$-it$#i-% &-d ,$-t#$': During this modu!e$ "arious aspe#ts !i(e sound pro#edures and systems for %ro#urement of goods and ser"i#es$ monitoring and e"a!uation of %ro&e#t pro#esses !eading to %ro&e#t su##esses$ Need for %ro&e#t reporting and formats for su#h reporting et# ere #o"ered. +!so$ need for fina!i5ation of %ro&e#t #omp!etion report hi#h among other things$ )rings out "arious !essons !earned after #omp!etion of the %ro&e#t hi#h i!! )e usefu! for simi!ar %ro&e#ts under ta(en in future. The methods for measuring the pro&e#ts1 performan#e in#!uding the measurement of resu!ts and impa#t ere dis#ussed in detai!. The 'asi# prin#ip!es in formu!ation of 7@+ and %erforman#e Indi#ators A%I) ere a!so dis#ussed. The 7ey !earning during this phase ere: Performance monitoring Management !nformation Systems: The prin#ip!es to )e adopted in identifying identifi#ation of 7ey resu!t +rea A7@+) and %erforman#e Indi#ators A%I) as dis#ussed in detai!. %arti#ipants ere introdu#ed to 28: %ro&e#t3 soft are for de"e!opment of pro&e#t s#hedu!e. "esult #ased Management: Different approa#hes and methodo!ogy to monitor pro&e#ts$ resu!ts and impa#ts ere dis#ussed. 'ased on the resu!ts$ the inter"ention strategy needs to )e formu!ated= modified. Sustaina$ility strategies: :ustaina)i!ity of the de"e!opment

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initiati"es underta(en is of prime importan#e. Various dimensions of sustaina)i!ity and the formu!ation of strategies to ensure sustaina)i!ity of the programs= pro&e#ts ere dis#ussed in detai!. 3 ) Ne9 A00#$&,* ; C$-,e0t( C$/e#ed G'$b&' t*i-8i-%: 4ne important aspe#t in )asi# approa#h to %ro&e#t management is ha"ing a g!o)a! perspe#ti"e rather than thin(ing "ery narro . The message is to p!an the things in ider perspe#ti"e rather than !imiting to an area= @egion. This aspe#t is "ery important and signifi#ant espe#ia!!y hen our #ompany is aspiring to )e or!d #!ass po er uti!ity Social Entre%reneurshi% >ith the ne mi!!ennium$ pro)a)!y most signifi#ant aspe#t of management is so#ia! attitude. The #on#ept Social Entre%reneurshi% as a ne #on#ept #o"ered as part of the #ourse. + #ommer#ia! organi5ation has on!y one )ottom !ine B profit. >hereas$ a so#ia! enterprise is ha"ing mu!tip!e )ottom !ine and the re!e"an#e of profit is !imited to sustaina)i!ity of the enterprise.

Le&de#(*i0 (ty'e: Co!!a)orate ith and in"o!"e other agen#ies to ma(e use of the #ompeten#ies and resour#es a"ai!a)!e outside o n organi5ation in order to su##essfu!!y a##omp!ish a mission. This as dis#ussed as part of the strategies for su##essfu! imp!ementation of programs= pro&e#ts. 4) Ne9 P#&,ti,e( ; T#e-d(: F$,u( $- (u(t&i-&bi'ity $3 t*e 0#$+e,t(: The de"e!opment pro&e#t identified sha!! )e sustaina)!e from "arious dimensions !i(e e#o!ogi#a!$ e#onomi#a!$ #u!tura!$ so#ia! and po!iti#a!. The emphasis on sustaina)i!ity is in#reasing. S$,i&' M&#8eti-%: This is an emerging pra#ti#e aimed at mo)i!i5ing and in"o!"ing different interest group and so#ia! se#tors in the de"e!opment initiati"es$ at the same time ser"ing the )usiness interests of o n organi5ation. C&(e P#e(e-ted: E-,'$(ed &t A--e<tu#e6I (:ei-% m&i'ed (e0&#&te'y) 2) A00'i,&ti$- $3 Le&#-i-% 2"!) Se'3 ). In;depth understanding of e"o!ution of %ro&e#t de"e!opment #on#erns and #otemporary re9uirements #. ,nderstanding :ignifi#an#e of nationa! p!anning 6 :e#tora! p!anning and its )earing on %ro&e#t p!anning d. %ro&e#t #y#!es of different se#tors and Institutions e. Importan#e of :trategi# p!anning f. %ro&e#t p!anning )ased on 2%ro)!em tree ana!ysis 6 4)&e#ti"e tree preparation g. %reparation of !ogi#a! frame or( for a %ro&e#t C of 9

h. 8ore insight into feasi)i!ity studies i. Impro"ed s(i!!s in feasi)i!ity ana!ysis !i(e 8ar(et ana!ysis$ te#hni#a! ana!ysis$ organi5ationa! ana!ysis$ so#ia! #on#ern$ en"ironmenta! ana!ysis$ *inan#ia! 6 -#onomi# ana!ysis. &. *urther @einfor#ement of understanding of time "a!ue of money (. In depth understanding of finan#ia! parameters hi#h is re9uired for %ro&e#t p!anning !i(e 'enefit #ost ratio$ N%V$ *I@@$-I@@ et#. !. Differentiating finan#ia! ana!ysis 6 -#onomi# ana!ysis. m. :ound pra#ti#es for %ro&e#t s#hedu!ing and )udgeting n. +na!ysis of s(i!!s$ #ompeten#ies and responsi)i!ities of :u##essfu! %ro&e#t manager o. Various Issues and #onf!i#ts en#ountered during %ro&e#t imp!ementation 6 reso!ution me#hanisms p. Detai!ed and in depth understanding of %-@T;C%8 te#hni9ues for sound %ro&e#t p!anning 9. De"e!opment of s(i!!s for team )ui!ding and management of peop!e r. In depth understanding of sound pro#edures for pro#urement of goods 6 ser"i#es s. :ound te#hni9ues for %ro&e#t 8onitoring$ reporting$ #ontro!!ing 6 e"a!uation t. *ami!iarity ith internationa! %ro&e#t management do#umentation. u. Impro"ed !istening$ spea(ing and presentation s(i!!s ". The program he!ped to gi"e me an insight into the issues re!ated to the %ro&e#t De"e!opment <oa!s A%D<) and pro"ided ith a )road frame or( for p!anning$ organi5ing and monitoring de"e!opmenta! programs 6 pro&e#ts to address su#h issues. . The program pro"ided me an opportunity to intera#t ith a num)er of 8anagers= offi#ia!s Amidd!e 6 senior !e"e!) from a ide spe#trum of organi5ations from different se#tors su#h as te!e#om$ finan#e$ en"ironment$ so#ia! ser"i#e$ mi!itary et#. 0. *ina!!y it as an e0perien#e of intera#tion and !earning in a mu!ti;#u!tura! en"ironment as parti#ipants ere from different #ountries. This understanding is "ery usefu! to see the things in different perspe#ti"e. 2"1) Se,ti$-= De0&#tme-t a. The !earning from the training programme as shared ith the #o!!eagues in the department so that the ne #on#epts #an )e used )y department as a ho!e for future %ro&e#ts ). The te#hni9ue of 2pro)!em tree ana!ysis3 for identifying programs and pro&e#ts i!! )e he!pfu! in identifying impro"ement pro&e#ts ithin the department. This i!! he!p in identifying and ta(ing up re!e"ant pro&e#ts hi#h ou!d u!timate!y he!p to impro"e the effi#ien#y of the department. #. The method of monitoring= e"a!uating the pro&e#t )ased on the impa#t Anot &ust the a#hie"ements or resu!ts) i!! )e usefu! in monitoring su#h D of 9

impro"ement pro&e#ts. 2"3) A-y $t*e# de0&#tme-t $3 NTPC The !earning on %ro&e#t se!e#tion= p!anning #an )e usefu! for departments !i(e #orporate p!anning and feasi)i!ity ana!ysis #an )e usefu! for -ngg ser"i#es. ,ndersigned sha!! try to intera#t ith these departments so that these ne !earning i!! )e usefu! for them a!so.

2"4) C$m0&-y Le/e' NT%C is in the pro#ess of !arge #apa#ity addition and is p!anning to rea#h #apa#ity of D.$/// 8> )y 2/1D. This #a!!s for sound %ro&e#t management pra#ti#es to or( on #on#urrent %ro&e#ts so that %ro&e#ts #an )e su##essfu!!y #omp!eted on a!! the parameters !i(e #ost$ time 6 9ua!ity hi#h is "ita! for sustained gro th of the #ompany. In this #ontest the !earning from the training sha!! )e "ery usefu! and sha!! )e adopted for the future %ro&e#ts. + presentation on our #ompany as gi"en to the parti#ipants as e!! as eminent fa#u!ties of +I8 hi#h as e!! appre#iated. NT%C as a #ompany has got "ery #!ear o)&e#ti"es$ strategies and programs= pro&e#ts. ?o e"er$ there is further s#ope for impro"ement espe#ia!!y for p!anning and imp!antation of so#ia! aspe#ts. It as suggested the impa#t of the performan#e of the #ompany is a!so to )e monitored.

>) Ad$0t&b'e 0#&,ti,e( i- NTPC C.1 I- De0tt"= (e,ti$-: %ro)!em tree ana!ysis is one of the (ey te#hni9ues hi#h #an used hi!e identifi#ation of ne %ro&e#ts. This i!! !ead to define o)&e#ti"es of a!! the sta(e ho!ders ho are integra! part of su##essfu! %ro&e#t imp!ementation. C.2 I- &-y $t*e# De0tt"= Se,ti$The suggestions gi"en in at C.1 a)o"e is app!i#a)!e to a!! deptts= se#tions. C.3 C$m0&-y Le/e' >ith NT%C1s massi"e #apa#ity addition p!an and the goa! for )e#oming or!d #!ass po er uti!ity$ the !earning as )rought out a)o"e sha!! )e high!y usefu! for %ro&e#t p!anning and #ontro! and sha!! )e imp!emented for on going as e!! as future pro&e#ts.

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