2013 Compare Best Social Media Monitoring Tools

Rank
10-9 8-6 5-4 3-2 1-0 Excellent Good Average Poor Bad

#1 Sysomos

#2 Radian6

#3 Lithium

#4 Collective Intellect

#5 Alterian SM2

#6 uberVU

#7 Viralheat

#8 Brandwatch

#9 Beevolve

#10 Trendrr

Ratings Overall Rating Monitor & Listen Features Sentiment Accuracy Ease of Use & Setup 10 9 8 7 6 4 3 2 1 Features Comprehensive Reporting Text Analytics Engagement Workflow Search & Translate Content In Various Languages Reporting Analytical Data History Email Alerts Excel CSV PDF Reports Monitor & Listen Sentiment Analysis Key Influencers Volume Business Intelligence Real-Time Data Monitoring Twitter Facebook YouTube Views Blog Forum News Visitor Details Age Language Location Gender Help, Support & Documentation Twitter Support Email/ Online Form Support Video Tutorials Blog Telephone Support Reports & Whitepapers FAQs Dedicated Account Manager Live Chat Support

10.00

9.60

9.48

8.90

8.78

8.60

8.38

8.30

8.13

7.90

Help, Support & Documentation 5