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EDUCATION
Master of Education, Student Development Administration Seattle University, Seattle, WA Bachelor of Business Administration, Marketing and Management Economics Minor University of Portland, Portland, OR
Early Alert Coordinator Edmonds Community College, Student Success and Retention, Lynnwood, WA Provide interventions and academic success advising for 340-440 students each quarter through letters, emails, phone calls, and in-person appointments Collaborate with faculty and 23 Student Services and Workforce Development programs to facilitate interventions for at-risk student populations Collect and disseminate 1300-1550 quarterly academic warning reports for Early Alert program Produce quarterly and annual assessment reports for data tracking and program evaluation purposes Present Early Alert strategic plan, assessment reports, and procedural updates to Instructional Leadership, Student Services, and Workforce Development constituents Develop departmental vision, mission, values, goals, and long-term strategic plan Represent Early Alert at Student Success and Retention Team and Student Services Leadership Team meetings Student-Athlete Support Graduate Intern September 2013-Present Seattle University, Athletics, Seattle, WA Advise student-athletes about study skills, time management, and campus resources Collaborate with Seattle University Office of Leadership Development to create and facilitate a leadership training workshop for 20 student-athlete peer mentors in Winter 2014 Co-facilitated Fall 2013 student-athlete peer mentor orientation and training session for 20 students Facilitate student-athlete study hall for approximately 50 students and uphold conduct expectations Record student-athlete study hall hours using Artemis Study Hall Tracker software Research best practices in social media use by collegiate athletic departments Academic and Career Advising Graduate Intern June 2013-September 2013 Cascadia Community College, Student Advising and Support Services, Bothell, WA Provided academic advising services including new student advising, educational planning, transfer advising, and academic probation guidance Assisted with twice-weekly Cascadia Orientation and Registration Experience (CORE) by advising new students about program offerings, explaining placement scores, and helping students select their first quarter classes Conducted scheduled and drop-in advising for prospective and current students Interpreted COMPASS placement scores and conducted unofficial transcript evaluations for class placement Utilized Washington Occupational Information Service (WOIS) for career advising Developed a series of five college major guides including information about careers related to popular majors, transfer prerequisites, and job growth
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Financial Aid Program Assistant January 2012-August 2012 Lower Columbia College, Financial Aid, Longview, WA Provided excellent customer service by responded to financial aid inquiries via phone and email Performed federal verification to determine the accuracy of student financial aid documents Determined students eligibility for aid and awarded financial aid Utilized Financial Aid Management (FAM) and Student Management System (SMS) software Freshman Workshop Leader Fall 2010 University of Portland, Shepard Freshman Resource Center, Portland, OR Taught two sections, with approximately 20 students each, of a 10-week First-Year Seminar course Developed First-Year Seminar curriculum to assist freshmen in adjusting to the University of Portland; topics included: study skills, time management, campus resources, goal setting, and registration Met with students individually during weekly office hours to advise on academic, personal, or transition concerns Attended weekly meetings with resource center director; completed and submitted paperwork as required Practiced confidentiality in handling student records
ACADEMIC PROJECTS
University of Washington Bothell (UWB): With a team of Student Development Administration students, consulted with and provided insight to UWB as they prepared to merge their student services and student life divisions
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ADDITIONAL EXPERIENCE
Document Filing Assistant, Pratt, Day & Stratton PLLC, Tacoma, WA Retail Sales Associate, Macys Inc., Lynnwood, WA Student Grader, Mathematics Department, University of Portland
SKILLS
Microsoft Office Suite- Word, Excel, PowerPoint CEIPLUS Student Management System (SMS) Financial Aid Management software (FAM) Trained in FERPA compliance
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