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  • Cause and Effect Analysis: Problem Solving Techniques

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    Nigel Charles
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    This document discusses using cause and effect analysis to solve problems. The key steps are: 1) Select the problem or effect to analyze. 2) Clearly define the problem and write it in a box on a page with an arrow pointing to potential causes. 3) Agree on major categories of causes and draw lines from the arrow to boxes for each category. Common categories include people, materials, machines, systems, and environment.

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    and Effect Analysisand Effect Analysisand Effect Analysis

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    and Effect Analysis

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    This document discusses using cause and effect analysis to solve problems. The key steps are: 1) Select the problem or effect to analyze. 2) Clearly define the problem and write it in a box on a page with an arrow pointing to potential causes. 3) Agree on major categories of causes and draw lines from the arrow to boxes for each category. Common categories include people, materials, machines, systems, and environment.

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    8 просмотров1 страница

    Cause and Effect Analysis: Problem Solving Techniques

    Загружено:

    Nigel Charles
    This document discusses using cause and effect analysis to solve problems. The key steps are: 1) Select the problem or effect to analyze. 2) Clearly define the problem and write it in a box on a page with an arrow pointing to potential causes. 3) Agree on major categories of causes and draw lines from the arrow to boxes for each category. Common categories include people, materials, machines, systems, and environment.

    Авторское право:

    © All Rights Reserved
    Скачайте в формате DOC, PDF, TXT или читайте онлайн в Scribd
    Отметить как неприемлемый контент
    из 1

    Problem Solving Techniques: CAUSE AND EFFECT ANALYSIS

    An example looks like this:

    Developing he ou line usu!ll" involves he #ollo$ing s eps: Select the problem to analyse (i.e. the effect) % &e#ine he problem cle!rl" % $ri e he problem i le in ! bo' on he righ si&e o# ! l!rge p!ge (e)g) #lip ch!r shee * !n& &r!$ !n !rro$ poin ing o$!r&s i !cross he p!ge ( his c!n be &one ver ic!ll" i# "ou pre#er+ !s in he e'!mple !bove* Agree all the major categories of causes % &r!$ m!in br!nch lines #rom he cen r!l !rro$+ $hich poin s o he e##ec + !s m!n" !s c! egories nee&e&+ &r!$ ! bo' ! he en& o# e!ch line !n& pu he c! egor" i les in he bo'es) ,ec!use o# he sh!pe h! is no$ emerging+ some imes his c!use !n& e##ec ou line is c!lle& ! #ish bone &i!gr!m) For m!n" problems+ cl!ssic c! egories h! !re use& inclu&e: PEOP E! "A#E$%A S! "A&'%(ES! S)S#E"S! E(*%$O("E(#

    Try using the same cause and effect analysis to reach a Solution. Which factors could lead to a desired positive outcome?
    S-U.CE : h p://$$$)i0choose0sel#0improvemen )com/problem0solving0e'ercises)h ml

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