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Confidential
84

Notice
GSM GT-I9100 Notice No. Notice Date 12-03 10th JAN 11 Phone version Unknown, Problem Repair Guide (RF IC) V2.0 (ECC HHP review)
Subsidiary ( Europe ) ASC ( Europe ) Customer ( No )

Product Model Subject Scope

1. Purpose - To inform All ASCs of information about Technical Tip. 2. Symptom: on a performing Software check on device, (*#1234#), the message Unknown is displayed* next to the Phone part (* instead of SW version details.)

Instead of SW version details next to PHONE:, the device will display Unknown

3. Instruction - If ASC receives a repair case where, after checking the Software Versions inside the phone, the message Phone: Unknown, is displayed on the screen check below next: 1) Check RFIC (U100) of cosmetic damage, i.e. look for a crack. (See following picture for location) 2) If there is any damage on the chip, replace it.

Published By [Global CS Team in HQ]


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- This Document cannot be used without Samsungs Authorization -

Confidential

Published By [Global CS Team in HQ]