WAKAR ALAM

H72, 3rd floor, Abul Fazal Enclave, Jamianagar, Okhla, New Delhi-25
Mobile No: +91 8287032811, +91 9570367630 E-mail ID: wakaralam89@gmail.com,

wakar.alam99@yahoo.in
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Objective Looking for the new challenging position one which will make best use of my IT skills and experiences and allow me to use my expensive contribution to the growth of an organization. Experience (3 Years) 1. Company: eVision Infotech Pvt Ltd Job Profile: Desktop Engineer L1 Duration: 03rd Feb 2011 to Till Date Client: Reliance Energy Job Responsibility: Installation and troubleshoot Software like MS Office, Antivirus etc. In Domain Environments. Network And USB Share Printers Installation Maintenances and troubleshooting. Remote management through Team Viewer, Ammyy Admin, Netmeeting & Remote Desktop to solve Windows and Software issue. Working as a Desktop Engineer with 250 + Units Desktop, Laptop & Printer Related Issue. Resolve Printer installation and sharing related issues ( Network / Local Printer) Problem solving from the client location through Remote Desktop. Backup and Restore. Configure access to Shared Folders . Installation, Configuration and Troubleshooting of Microsoft Operating System (XP, Windows 7) Installation, Configuration, Troubleshooting of IBM Mailing Application Lotus Notes 8.5 on Clients end. Resolve e-mail related issue (Outlook, MS Outlook,) Mail & Address Book Backup and Restore. Manage Antivirus (Semantic End Point Protection). Troubleshooting and Problem Solving on the Network. Configure windows, Recover data through software.

Academic Qualification

B.E. (Electronics and Communication) from Magadh University, Bodh Gaya with 72 % in the year 2012. I.Sc from Bihar intermediate education council with 58% in the year 2006 th 10 From Bihar school examination board with 65% in the year 2004.

Desktop Management Skill

 Installation, Configuration & Administrator of windows desktops clients. Good knowledge on Remote Desktop Functionality & Tools. Good knowledge of Antivirus, & backup solutions. Personal Vitae
Fathers Name Date of Birth Address Marital status : Shekh Alam : 28-Feb-1989 : Vill + Post- Jonhi, P.S.- Bikramganj,

Dist- Rohtas (Bihar)-802212

: Single

I hereby declare that the abovementioned information is true to the best of my knowledge. Date

Place

Wakar Alam