Gestão de Pessoas - Aula 01

Aula 01
Curso: Noes de Gesto de Pessoas nas Organizaes p/ MTE - Agente

Administrativo
Professor: Alyson Barros
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Curso Noes de Gesto de Pessoas

Professor Alyson Barros
Aula 1
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em momentos de conforto e convenincia, mas em como se mantm em tempos de

controvrsia e desafio.
Martin Luther King Jr.
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A funo do rgo de gesto de

pessoas:
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6&2%595=&!8&!58589&!4/%/!/!&%</5/=&:!
!
21111228310
!
!
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!
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%&())&%!+,)&!./%%&)!
#!

Aula 1
!
Polticas e sistemas de informaes

gerenciais
!
3456&!65+!69%2&!(!/6//!8(!()298/%:!95!8((7&)!(2(8(%!&!9(!!97!)5)2(7/!&!
9(!)=&!5&%7/()!&!9(!!<(%(65/7(2&!&!9(!!)5)2(7/!8(!5&%7/()!<(%(65/5)!
)9/)!/2/<()!(!)9/)!4&+256/)!8(!<(%(65/7(2&:!(7&)!97!7/4/!(2=&:![/7&)!)(<95
+&:!
5)2(7/! ! 97! 6&92&! 8(! 4/%2()! 52(%/<(2()! (! 52(%8(4(8(2()! 9(!
6&92/7(2(! &%7/7! 97! 2&8&! 952%5&! 6&7! 8(2(%75/8&! &(25&! (! ((29/7!
8(2(%75/8/! 9=&:! 7! &92%/)! 4/+/%/)! %(4%()(2/! /! %(95=&! 8(! 85(%)&)! (+(7(2&)!
9(!4&))9(7!&)!7()7&)!&(25&)!(!2%//+>/7!52(%8(4(8(2()!8(!&%7/!/!/+6/+&):!
&%7/=&!!&!8/8&!9(!&5!4%&6())/8&!(!/%7/(/8&!8(!&%7/!6&74%(()(+!4/%/!
)(9! %(6(42&%! (! 9(! /4%()(2/! /+&%! %(/+! &9! 4(%6(58&! 4/%/! )9/)! 8(65)()! 6&%%(2()! &9!
4%&)4(625/)! ! ! &! 8/8&! 2%//+>/8&! 9(! 4(%752(! /&! <(%(2(! 2&7/%! 8(65)():! (%(65/+!
4&%!)9/!(!!&!4%&6())&!/8755)2%/25&!(7!)5:!=&!)(5!6&7&!8(55%!7(+>&%:!!
! 9/+! /! 8(55=&! 8(! 5)2(7/! 8(! &%7/()! (%(65/5)! ]! ! 7! ())65/! ! /!
2%/)&%7/=&! 8(! 8/8&)! (7! 5&%7/()! 9(! )=&! 925+5/8/)! /! ()2%929%/! 8(65)3%5/! 8/!
&%</5/=&:! ;! ! 8(! 7&8&! <(%/+! ! 97! )5)2(7/! 9(! 4(%752(! /! 2&7/8/! 8(! 8(65)()!
(56/()! (! (565(2()! 4(+&)! <(%(2()! (&+58&):! ! 6&7&! /5&7/! 8((! 4%&4&%65&/%!
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4&))(5)! 4/%/! 2%/2/%! ())/)! 5&%7/()! 4&8(7&)! 2%//+>/%! 6&7! 100,#/00 #/=,/#3/
()2=&! 8&! &>(657(2&! (7! )5! (! /2! /! 8(55=&! 8( ! 4%5&%58/8()! (! %5)6&)! 8(! /25&)!
5&%7/65&/5):!(+57(2(!=&!>!97/!6+/))556/=&!8(!)!6&)&+58/8/:!!
(7&)!97/!2%/8(!/95!5&%7/=&!4%&6())&!8(65)3%5&!(!%(+/23%5&):!/)!+,)&!
9(!%(+/23%5&)!)=&!())()!;!%(+/23%5&!!&!7(5&!4(+&!9/+!/)!5&%7/()!)=&!/4%()(2/8/)!
(! 9(! )(%(7! 4/%/! 4%&4&%65&/%! /! )9)2(2/=&! /8755)2%/25/! 4/%/! &2575/%! &)!
%()9+2/8&)! ()4(%/8&):! 58/! )&%(! &! 6&6(52&! 8(! %(+/23%5&)! &)! 52(%())/! &! 925+5/8&!
%&())&%!+,)&!./%%&)!

Aula 1
!
4/%/!&)!4%&6())&)!8(!8(65)=&!/!%(/!8(!:!())(!6&2(2&!&!%(+/23%5&!2(7!/!9=&!8(!
)9)585/%!8(65)()!%(+/65&/8/)!!<()2=&!8(!4())&/):!))(!!&!6&2(2&!8&!!/95+5/!
&!4+/(/7(2&!/!574+(7(2/=&!(!&!6&2%&+(!8(!4%&6())&)!8(!:!
+<9)!/92&%()!/+/7!8(!)!5&%7/25/8&)!&92%&)!4(%4/))/7!())(!6&2(8&!(!
/+&%5/7! &! 4%&6())&! 8(! /%2569+/=&! 8/)! 5&%7/()! 4/%/! )9)585/%! /! 2&7/8/! 8(!
8(65)=&:!7!6&)()&!4&%7!!9(!&!!/4%()(2/!/+<9)!((65&)!/)!&%</5/()!
! 7(+>&%5/! /! 2&7/8/! 8(! 8(65)()! /2%/)! 8&! &%(657(2&! 8(!
5&%7/()!7/5)!%458/)!(!4%(65)/)!
!%(89=&!8&!<%/9!8(!6(2%/+5/=&!8(!8(65)()!/!(74%()/!
! 7(+>&%5/! /! /8/42/=&! 8/! (74%()/! 4/%/! (%(2/%! &)! /6&2(657(2&)!
=&!4%(5)2&)!/!4/%25%!8/)!6&)2/2()!792/()!&)!/2&%()!/75(2/5)!
!&2575/=&!/!4%()2/=&!8&)!)(%5&)!/&)!6+5(2()!
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!7(+>&%5/!/)!/25298()!(!/2558/8()!8&)!965&%5&)!8/!(74%()/!
!/97(2&!8&!(+!8(!7&25/=&!8/)!4())&/)!(&+58/)!
!%(89=&!8&)!69)2&)!&4(%/65&/5)!
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!%(89=&!8&)!(5)!>5(%%956&):!
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(%75/7&)!/)&!97/!9()2=&!)&%(!())(!/))92&!6/5/!(7!)(9!6&69%)&!6%(5&!
9(!2(7&)!9)!!8(!6>/6(!8(!2(%!/+/8&!8(+(!&)!4/%<%/&)!/2(%5&%():!
!
#6)#>(!
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;! 6&2%&+(! 4&%! )9/! (! ! &! /2&! 8(! 7&52&%/%! (! 6&%%5<5%! 4&))(5)! 85)2&%()! &!
/8574+(7(2&! 8())/! 6/9)/:! 4()/%! 8(! (5)25%! (7! %5&)! (5)! 85(%(2()! ?6&2%&+(! 8(!
4&2&!6&2%&+(!8(!4%&89=&!6&2%&+(!8&!()2<5&!4%&/23%5&!&)!52(%())/!&!6&2%&+(!8&!
4/</7(2&! (7! )5:! ))(! 6&2%&+(! ! %(/+5/8&! 4(+/)! %(/)! 8(! 4&5&! (7! 6&92&! 6&7! /)!
%(/)! 8(! ()2=&! 8(! ())&/)! 8/)! &%</5/()! 4+56/)! 9(! (%556/7! /! %(65/! 8&!
)(%58&%!&%</5/7!/!&+>/!8(!4/</7(2&!(7!)5:!!
!
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()(.&&%! ?:! ))(! )5)2(7/! 6&745+/! 5&%7/()! (! &(%(6(! 6&2(8&)!

%&())&%!+,)&!./%%&)!

Aula 1
!
2(74()25/7(2(! 4/%/! /)! 8(65)():! ))57! /95+5/! =&! )3! (7! 8(65)()! 7/5)! (7/)/8/)!
6&7&!(7!8(65)()!7/5)!%458/)!)&%(!/!<()2=&!8(!%(69%)&)!?>97/&)!&9!=&:![&6!8((!
)/(%! 9(! ())()! )5)2(7/)! 8(! 5&%7/()! <(%(65/5)! 4&8(7! 2%/(%! &)! )(<952()!
((65&)!
:(89=&!8(!69)2&)!/)!&4(%/():!
0:(+>&%5/!&!/6())&!)!5&%7/()!]!%(+/23%5&)!7/5)!%458&)!(!6(5):!
1:(+>&%5/!/!4%&892558/8(!(!&)!)(%5&)!&(%(658&):!
_:(+>&%5/! /! 2&7/8/! 8(! 8(65)()! 4&%! 7(5&! 8&! &%(657(2&! 8(!
5&%7/()!4%(65)/):!
:)279+&!!7/5&%!52(%/=&!(2%(!&)!2&7/8&%()!8(!8(65)=&:!
:&%(657(2&!8(!7(+>&%()!4%&(()!8(!((52&)!8/)!8(65)():!
:(+>&%5/! /! ()2%929%/! &%</5/65&/+! 4/%/! /65+52/%! &! +9&! 8(!
5&%7/():!
#:(+>&%5/! /! ()2%929%/! 8(! 4&8(%! 4%&4&%65&/8&! 7/5&%! 4&8(%! 4/%/!
/9(+()!9(!(2(8(7!(!6&2%&+/7!&!)5)2(7/:!
:(89=&!8&!<%/9!8(!6(2%/+5/=&!8(!8(65)()!/!(74%()/:!
:(+>&%5/! /! /8/42/=&! 8/! (74%()/! 4/%/! (%(2/%! &)! /6&2(657(2&)!
=&!4%(5)2&):!
!
&%!57!
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)=&! ! 2%/)&%7/8&)! (7! 5&%7/()! &%</5/8/)! (! ()2%929%/8/)! 8(! &%7/! 9(! 4&))/7!
)(%! 925+5/8/)! ! 4/%/! 8/%! )94&%2(! /&! 4%&6())&! 8(65)3%5&! 8/! (74%()/! ! 4%&4&%65&/8&!
21111228310
/58/!)9)2(2/=&!!/8755)2%/25/!4/%/!/4%57&%/%!&)!%()9+2/8&)!()4(%/8&):!!
(<98&! ;+5(5%/! ?0#! &)! )5)2(7/)! 8(! 5&%7/()! <(%(65/5)! 2&%/7)(!!
585)4()(5)! 4&5)! /! <%/8(! 7/5&%5/! 8/)! (74%()/)! 9(! 925+5/7! )5)2(7/)!
5&%7/25/8&)! >! ! 7952&)! 8/8&)! 9(! ()2=&! ! 85)4&)5=&! 7/)! ())()! 8/8&)! 4&%! )5! =&!
4&8(7! )(%! 925+5/8&)! &! ! 4%&6())&! 8(! 2&7/8/! 8(! 8(65)()! )(7! /2()! 4/))/%! 4&%! 97!
4%&6())&! 8(! 6&(%)=&! 8(! ! 2%/)&%7/=&! /(8&! 6&7! 9(! )(! 2&%(7! ((25/7(2(!
5&%7/():! ! ()2/! (2/4/! &8(! &)! ! )5)2(7/)! 8(! 5&%7/()! <(%(65/5)! /29/7!
6&745+/8&!()2()!6&92&)!8(!8/8&)!(7!!5&%7/()!4%&6())/8/):!
%&())&%!+,)&!./%%&)!

Aula 1
!
!
!
#6(!
>224:6(/5:98()6:%/%95&)58)97(91#&>%/(56>)2/(822&5(85&
8(<(>/%82:48!
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&%6(%!(!1#)+,(%!()(.&&%!
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;)!5)2(7/)!8(!&%7/=&!4&8(7!)(%!8(558&)!6&7&!97!6&92&!8(!(+(7(2&)!
&9! 6&74&(2()! 52(%%(+/65&/8&)! 9(! /%7/(/! 6&+(2/! 4%&6())/! (! 85)2%595! 8/8&)! (!

5&%7/()!6&7!/!5/+58/8(!8(!8/%!)94&%2(!)!/2558/8()!8(!97/!&%</5/=&:!))57!
97!)5)2(7/!8(!5&%7/()!!97!4%&6())&!8(!2%/)&%7/=&!8(!8/8&)!(7!5&%7/():!
9/8&!())(!4%&6())&!()2!&+2/8&!4/%/!/!<(%/=&!8(!5&%7/()!9(!)=&!(6())%5/)!(!
9(! )=&! 925+5/8/)! (7! 97! 4%&6())&! 8(65)3%5&! 85)(! 9(! ! 97! )5)2(7/! 8(! 5&%7/()!
21111228310
<(%(65/5)!8(!97/!&%</5/=&:!
06(+3#!(%6(/!9(!())(!)5)2(7/!&%5(2/8&!4/%/!/!4(%)4(625/!<(%(65/+!?2&7/8/!8(!
8(65)=&! ! 85(%(2(! 8&! 9(! ! &%5(2/8&! 4/%/! /! 4(%)4(625/! &4(%/65&/+! ?=&! (&+(!
2&7/8/!8(!8(65)=&:!
06(+3#!;!)5)2(7/!8(!5&%7/()!<(%(65/5)!!()2%929%/8&!6&7!5&%7/()!8&)!2%)!
(5)!?()2%/2<56&!2256&!(!&4(%/65&/+:!
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85)4&55+5/8/)!4(+&)!%5&)!)5)2(7/)!52(%&)!(!(2(%&)!8(!5&%7/=&:!;!58(/+!!9(!
2&8/! (74%()/! 2(>/! 97! )5)2(7/! 5&%7/25/8&! 9(! 6&745+(! 2&8/)! ())/)! 5&%7/()!
%&())&%!+,)&!./%%&)!
0!

Aula 1
!
4/%/! /! 2&7/8/! 8(! 8(65)=&:! ())(! 6/)&! ()2/%/7&)! /+/8&! 8(! 5)2(7/)! 8(! &%7/()!
(%(65/5)! &%7/25/8&):! /)! 5(+57(2(! /! %(/+58/8(! 8&! 7(%6/8&! 8(! 2%//+>&! !
/8(%)/!(!%/%/)!)=&!/)!&%</5/()!9(!)(!(74(>/7!4/%/!/!9556/=&!(!&!/+5>/7(2&!
8())/)! 5&%7/()! ()2%/2<56/)! (! 7(&)! )=&! /9(+/)! 9(! 6&)(<9(7! 97!
7&52&%/7(2&! 5&%7/25/8&! ((25&! 8())/)! 5&%7/()! ! 6&7&! 4(%6((7&)! 9/8&!
()298/7&)! /! ()2=&! 8&! &>(657(2&! /4+56/8/! /! &%</5/():! ))57! 5/! 8(! %(<%/! &!
6&>(657(2&! <(%/8&! 4(+/! /29/=&! 8&)! %5&)! )5)2(7/)! ! 859)&! 4&96&! 6+/%&! (!
52(74()25&:!!
7! 2()(! &! )5)2(7/! 9(! ! 97! /<%94/8&! 8(! )9)5)2(7/)! 7(&%()! 8((! ()2/%!
)(74%(!85)4&(+!2(74()25/7(2(!8(!&%7/!6+/%/!(!6&65)/!(!8((!)(%!4%&8958&!6&7!
&! 52952&! 8(! &%5(2/%! /)! 2&7/8/)! 8(! 8(65)=&! 8&)! <()2&%()! ?8((! )(%! 25+:! &8&!
/8755)2%/8&%!4%(65)/!(2(8(%!9(!/!5&%7/=&!!97!8&)!%(69%)&)!7/5)!574&%2/2(!(!
/+5&)&!8(!97/!(74%()/!8((8&!/(%!9)&!8()2/!&!8()(74(>&!8(!)9/!9=&:!!
(%6(/! 9(! /+/7&)! /95! 8(! 5&%7/()! (! =&! 8(! 8/8&):! ;)! 8/8&)! )=&!
4(%6(4()!4%57%5/)!8(!/2&)!8/!%(/+58/8(!(9/2&!9(!/)!5&%7/()!)=&!&!%()9+2/8&!
8&! 4%&6())/7(2&! 8(! %5&)! 8/8&)! /2%/)! 8&)! )5)2(7/)! 8(! 5&%7/=&! 85)4&(5)! /!
&%</5/=&!(!9(!)=&!&%5(2/8&)!4/%/!/!2&7/8/!8(!8(65)=&:!!
))57! 9/+! 8(5(7(! 2(! /(%! /+<97/)! 4(%<92/)! 4/%/! (%! )(! (2(8(9! &)!
6&6(52&)!/2!/<&%/!2%//+>/8&):!
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:!;%5(2/%!/!2&7/8/!8(!8(65)=&:!
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21111228310
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4%&8958/! )=&! 5856/8&%()! 9(! /(7! 4/%2(! 8&! 5)2(7/! 8(! &%7/()!
(%(65/5)!
:! 7! 2()(! =&! 4&5)! =&! ()2=&! 4%&6())/8&)! /58/! 6&7&! 5&%7/()!
?8(()(!(2(8(%!&!6&2(2&!8())()!8/8&)!6&74/%/8&&)!6&7!&92%&):!;!
9(! 85(%(65/! 97! 8/8&! 8(! 97/! 5&%7/=&! ! &! 6&>(657(2&! 9(! (+(!
4%&4565/! /&! 2&7/8&%! 8(! 8(65)():! ))57! /! 4/%2(! 8&! 5)2(7/! 8(!
&%7/()! (%(65/5)! /! %&892558/8(! 8&)! 74%(</8&)! &! 9)2&! 8/)!
[(8/)!(!/!/4/658/8(!8(!%&89=&!4&%!((74+&:!(%6(/!9(!2&8&)!())()!
%&())&%!+,)&!./%%&)!
1!

Aula 1
!
2%)!52()!652/8&)!/4%()(2/7!%((%(65/5)!8(!6&74/%/=&!(7!)5!8&!9(!!
5856/8&!(!8&!9(!!/9(%58&:!
!
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95!!+58&!)/+5(2/%!97!%((!+9&!8(!5&%7/()!4/%/!&!:!
!
#6(!>224:4%&())&%6(/%:/87:%(2&)5<:48!
!
+7!85))&!
;)!)5)2(7/)!8(!5&%7/()!<(%(65/5)!4&8(7!2%/(%!&)!)(<952()!((65&)!4/%/!
/)!(74%()/)!!
:!(89=&!8(!69)2&)!/)!&4(%/():!!
0:! (+>&%5/! &! /6())&! )! 5&%7/()! 4%&4565/8&! %(+/23%5&)! 7/5)! 4%(65)&)! (!
21111228310
%458&)!6&7!7(&%!()&%&:!!
1:!(+>&%5/!/!4%&892558/8(:!!
_:!(+>&%5/)!&)!)(%5&)!%(/+5/8&)!(!&(%(658&):!!
:! (+>&%5/! /! 2&7/8/! 8(! 8(65)()! 4&%! 7(5&! 8&! &%(657(2&! 8(! 5&%7/()!
7/5)!%458/)!(!4%(65)/):!!
:!)279+&!8(!7/5&%!52(%/=&!(2%(!&)!2&7/8&%()!8(!8(65)=&:!!
:!&%(657(2&!8(!7(+>&%()!4%&(()!8&)!((52&)!8/)!8(65)():!!
#:!(+>&%5/!/!()2%929%/!&%</5/65&/+!4/%/!/65+52/%!&!+9&!8(!5&%7/():!!
%&())&%!+,)&!./%%&)!
_!

Aula 1
!
:!(+>&%5/!/!()2%929%/!8(!4&8(%!4%&4&%65&/8&!7/5&%!4&8(%!4/%/!/9(+()!9(!
(2(8(7!(!6&2%&+/7!&!)5)2(7/:!!
:!(89=&!8&!<%/9!8(!6(2%/+5/=&!8(!8(65)()!/!(74%()/!(!!
:(+>&%5/! /! /8/42/=&! 8/! (74%()/! 4/%/! (%(2/%! &)! /6&2(657(2&)! =&!
4%(5)2&):!
!#%!>224:4%&())&%6(/%:/87:%(2&)5<:48!
!
! %(/! 8(! ()2=&! 8(! ())&/)! 4&%! )9/! (! ! 6/4/! 8(! &(%(6(%! 97/! </7/! 8(!
5&%7/()! <(%(65/5):! ))/)! 5&%7/()! )=&! &! %()9+2/8&! 8(! )9/! /29/=&! /)! 7/5)!
85(%(2()! /2558/8():! ))57! 4&8(7&)! /+/%! 8(! 5&%7/()! <(%(65/5)! 8()8(! &! 6/74&!
8/)!6&74(265/)!>97//)!/2!/!<()2=&!8(!6+57/!(!8(!(%<&&75/:!
!
))(! )5)2(7/! 8(! 5&%7/()! 6&)2%98&! 4(+/! %(/! ! ()2%/2<56&! 4/%/! &!
8()(74(>&!&%</5/65&/+:!2(8/7&)!&!(%(2(!()2%/2<56&!6&7&!/+<&!9(!!6/4/!
8(!)(!(7!/4%&(52/8&!&(%(6(%!97/!7(+>&%/!8/!9/+58/8(!8(!4%&89=&!(!9(7!)/(!
&(%(6(%!/2/<(7!6&74(2525/!&!7(%6/8&:!
!
7! %((! )2()(! 4&8(7&)! (97(%/%! /+<9)! ((74+&)! 8(! )5)2(7/)! 8(!
5&%7/()!(5)2(2()!/!%(/!8(!()2=&!8(!())&/)!8&!)(<952(!7&8&!
!
21111228310
%&())&%!+,)&!./%%&)!

Aula 1
!
!
21111228310
!
!
!
!
!
!
!
!
%&())&%!+,)&!./%%&)!

Aula 1
!
Questes
!
!!00!!!!/+5)2/!55)2(%5/+!!%(/!8755)2%/25/!!/%<&!!
! <()2=&! 8(! 4())&/)! /+7! 8(! 6&6(2%/%)(! &! /+6/6(! 8(! &(25&)!
&%</5/65&/5)!6&2%595!4/%/!)/25)/=&!8(!&(25&)!585589/5):!
6(%6/!8())(!/))92&!9+<9(!&)!52()!9(!)(!)(<9(7:!
4()/%! 8(! )9/! 585)692(+! %(+(65/! 4/%/! /)! %&25/)! 8(! <()2=&! 8(! &+>/! 8(!
4/</7(2&! )5)2(7/)! 8(! 5&%7/()! <(%(65/5)! /<%(</7! 4&96&! /+&%! )! /2558/8()!
()2%/2<56/)!8(!<()2=&!8(!4())&/)!9(!52(%())/7!/&)!2&7/8&%()!8(!8(65)=&:!!
?!!!(%2&!
?!!!%%/8&!
!
/ [!!0!!!!/+5)2/!!(69%)&)!97/&)!!(+!!!1_!
! %(/! 8(! ! 2(7! 8()(&+58&! 85(%(2()! 254&)! 8(! %(+/23%5&)! 9(! 6&74(7! &!
5)2(7/!8(!&%7/=&!4/%/!/!%(/!8(!:!&%(!&)!%(+/23%5&)!<(%/8&)!4(+/!%(/!8(!!
4&8()(!85(%!9(!
/!)(!8()25/7!/&!7&52&%/7(2&!8&!8()(74(>&!8&)!(74%(</8&)!(7!97!6/%<&!8(!97/!
(74%()/:!
! )=&! 8()(&+58&)! 4(+&)! <()2&%()! 8(! &92%/)! %(/)! 8/! (74%()/! (! )(! %((%(7! !
6&2%595=&!9(!)9/)!%(/)!8=&!/&!(<365&:!
6!)=&!9/+52/25&)!(!(4%())/7!/)!574%())()!8&)!<()2&%()!8(!%(/!)&%(!&)!4%&<%/7/)!
8()(&+58&)!4(+/!%(/!8(!:!
21111228310
8! /4&2/7! 2&8&)! &)! 5()257(2&)! (52&)! (7! /25&)! 52/<(5)! (! )9/! 5/+58/8(! !
/+57(2/%!&)!%(+/23%5&)!6&2(5):!
(! &%(6(7! 5&%7/()! )&%(! /! &%/! 8(! 2%//+>&! (! )(%(7! 4/%/! )9)585/%! 8(65)()!
%(+/65&/8/)!!<()2=&!8(!4())&/):!
!
[!!0!!!!/+5)2/!!(69%)&)!97/&)!!(+!!!1_!
7! //+5)2/! 8(! ! 8(! 97/! (74%()/! 8(! )(%5&)! 4%(65)/! (+/&%/%! &)! %(+/23%5&)!
<(%(65/5)! /6(%6/! 8&)! 2%//+>&)! 8()(&+58&)! )&! )9/! %()4&)/5+58/8(:! ))()!
%(+/23%5&)! /+57(2/7! &! )5)2(7/! 8(! 5&%7/=&! 9(! 4&))55+52/! /! <()2=&! 8(! 8()(74(>&!
%&())&%!+,)&!./%%&)!

Aula 1
!
8/! %(/! 8(! :! ))5/+(! /! /5%7/25/! 9(! /4%()(2/! 97/! 9)2556/25/! 6&%%(2/! 4/%/! /!
(5)265/!8())()!%(+/23%5&)!<(%(65/5):!
/! &%(6(7! 8/8&)! 4/%/! &! 5)2(7/! 8(! &%7/=&! (%(65/+! 8/! (74%()/! /65+52/8&! /!
2&7/8/!8(!8(65)=&:!
! &%(6(7! 5&%7/()! )5<5+&)/)! 8(! 7&8&! 9(! &)! 965&%5&)! =&! 2(>/7! /6())&! /!
(+/):!
6!&%(6(7!5&%7/()!())(65/5)!4/%/!/75(2()!5&/8&%()!7/)!=&!)(!/8/42/7!/!
6(%5&)!6&)(%/8&%():!
8!(7!(7!(5865/!/!(74%()/!8(!7&8&!9(!/!6&7958/8(!4&))/!)/(%!&!9(!&6&%%(!
/!%(/!8(!:!
(!9)585/7!(<&65/()!)5856/5)!4&%9(!2%/(7!5&%7/()!)&%(!&!6974%57(2&!8/!
+(<5)+/=&:!
!
!
[ !!0#!!!!/+5)2/!98565%5&!!%(/!8755)2%/25/!
&7! /)(! &)! 6&6(52&)! <(%/5)! (! /4+56/()! ()4(656/)! (! ! +9! 8/! 8&92%5/! (! 8/!
+(<5)+/=&!%(+/25/)!!/8755)2%/=&!8(!%(69%)&)!>97/&)!9+<9(!&!52(7!/!)(<95%:!
/! (%/! 8/! 5&%7/=&! ! 6%()6(2(! /! 574&%265/! 8&! 6/452/+! 52(+(629/+! 8/!
&%</5/=&! &! 9/+! )(! 5)(%(! &! 8(&75/8&! 6/452/+! >97/&! 6&)25298&! 6&7! &)!
2/+(2&)! /)! 6&74(265/)! /! (4(%565/! 8/)! 4())&/):! 9/2&! &! 6/452/+! )56&! )(!
8()</)2/!)(!8(2(%5&%/!&!6&>(657(2&!)(!/+&%5/!(!)(857(2/!/!6/8/!85/:!
?!!!(%2&!
?!!!%%/8&!
21111228310
!
!!00!!.!!656&!8755)2%/25&!
&7! %(+/=&! ! %(/! 8(! <()2=&! 8(! 4())&/)! (7! &%</5/()! 4+56/)! (! 4%5/8/)!
9+<9(!&)!52()!9(!)(!)(<9(7:!
(!&)!/4+56/25&)!8/!%(/!8(!<()2=&!8(!4())&/)!&%(7!52(<%/8&)!/!&92%&)!)5)2(7/)!
8(! 5&%7/=&! &%</5/65&/5)! /! 9/+58/8(! 8&! 4%&6())&! /8755)2%/25&! 8(65)3%5&!
7(+>&%/%:!!
?!!!(%2&! ?!!!%%/8&!
!
%&())&%!+,)&!./%%&)!
#!

Aula 1
!
] !!00!!!!/+5)2/!55)2(%5/+!!%(/!8755)2%/25/!!/%<&!!
! <()2=&! 8(! 4())&/)! /+7! 8(! 6&6(2%/%)(! &! /+6/6(! 8(! &(25&)!
&%</5/65&/5)!6&2%595!4/%/!)/25)/=&!8(!&(25&)!585589/5):!6(%6/!8())(!/))92&!
9+<9(!&)!52()!9(!)(!)(<9(7:!
4()/%! 8(! )9/! 585)692(+! %(+(65/! 4/%/! /)! %&25/)! 8(! <()2=&! 8(! &+>/! 8(!
4/</7(2&! )5)2(7/)! 8(! 5&%7/()! <(%(65/5)! /<%(</7! 4&96&! /+&%! )! /2558/8()!
()2%/2<56/)!8(!<()2=&!8(!4())&/)!9(!52(%())/7!/&)!2&7/8&%()!8(!8(65)=&:!
?!!!(%2&! ?!!!%%/8&!
!
! ! 0! ! ! ! /+5)2/! 8&! 55)2%5&! +56&! ]! )4(65/+58/8(!
8755)2%/=&!
7! %(69%)&)! >97/&)! &! 6&92&! 8(! 4%5645&)! (! 85%(2%5()! 4/%/! /8(9/%! &!
6&74&%2/7(2&!8/)!4())&/)!(!%(<(%!/)!%(+/()!8(+/)!6&7!/)!&%</5/()!8(&75/)(!
/!4%&6(857(2&):!
!4+/(/7(2&:!
6!4%256/):!
8!4&+256/):!
(!8()(&+57(2&:!
!
!!0#!!!!656&!98565%5&!!%(/!8755)2%/25/!
9+<9(! &! 52(7! /! )(<95%! 9(! (%)/! /6(%6/! 8(! &()! 8(! /8755)2%/=&! 5/6(5%/! (!
/8755)2%/=&!8(!%(69%)&)!>97/&):!
21111228310
! /8755)2%/=&! 8(! %(69%)&)! >97/&)! ! 97/! /2558/8(! 8(! +5>/! (! 97/! 9=&! 8(!
()2/(:!
?!!!!(%2&!
?!!!!%%/8&!
!
! ! 0! ! .! ! ! ;! ! ! ! ! !
{;!
!
9+<9(!&)!52()!/!)(<95%!%(+/25&)!!<()2=&!8(!4())&/)!/)!&%</5/():!
%&())&%!+,)&!./%%&)!

Aula 1
!
!574&%265/!8/!<()2=&!8(!4())&/)!6&7&!97/!9=&!&%</5/65&/+!9)2556/)(!
4(+&! /2&! 8(! 4%&4&%65&/%! /! 6&65+5/=&! 8/)! (4(62/25/)! (2%(! /! &%</5/=&! (! /)!
4())&/)!(!4&)2(%5&%7(2(!/!6&6%(25/=&!8())/)!(4(62/25/):!
?!!!(%2&!
?!!!%%/8&!
!
_ ! ! 0! ! .! ! ! ;! ! ! ! ! !
{;!
!
9+<9(!&)!52()!/!)(<95%!%(+/25&)!!<()2=&!8(!4())&/)!/)!&%</5/():!
! <()2=&! 8(! 4())&/)! 8((! )(%! /8&2/8/! 6&7&! 7&8(+&! 8(! <()2=&! &%</5/65&/+!
97/!(!9(!/)!4())&/)!)=&!&!4%5654/+!/25&!8/)!&%</5/():!
?!!!(%2&!
?!!!%%/8&!
!
! ! 0! ! .! ! ! ;! ! ! ! ! !
{;!
!
9+<9(!&)!52()!/!)(<95%!%(+/25&)!!<()2=&!8(!4())&/)!/)!&%</5/():!
7! 8&)! 4%5645&)! 95(%)/5)! 8/! <()2=&! 8(! 4())&/)! /74/%/)(! &! 6/%2(%!
6&25<(65/+!8/!/8755)2%/=&!8(!4())&/+:!
?!!!(%2&!
?!!!%%/8&!
!
!
/ ! ! 0! ! .! ! ;! ;! ! ! ! ! !
{;!
21111228310
!<()2=&!8(!4())&/)!/)!&%</5/()!6&74(2(!/!97!)9)5)2(7/!&%</5/65&/+!9(!
2(7! 4%&43)52&)! ()4(656&)! 7/)! 9(! )(! 52(%%(+/65&/! 6&7! &92%&)! )9)5)2(7/)!
&%</5/65&/5):! &! 9(! 6&6(%(! ! <()2=&! 8(! 4())&/)! /)! &%</5/()! 9+<9(! &!
4%357&!52(7:!
7! &%</5/()! 4+56/)! /)! %()4&)/5+58/8()! 8(! <()2=&! 8(! 4())&/)! =&! )=&!
6&74/%25+>/8/)! (2%(! /)! 958/8()! 56/8&! )&! %()4&)/5+58/8(! /4(/)! 8/! %(/! 8(!
<()2=&!8(!4())&/):!
?!!!!(%2&!
?!!!!%%/8&!
!
%&())&%!+,)&!./%%&)!
0!

Aula 1
!
! ! 0! ! .! ! ! ;! ! ! ! ! !
{;!
!
9+<9(!&)!52()!/!)(<95%!%(+/25&)!!<()2=&!8(!4())&/)!/)!&%</5/():!
!<()2=&!8(!4())&/)!6&74%((8(!/)4(62&)!52(%&)!(!(2(%&)!8/)!&%</5/():!
?!!!(%2&!
?!!!%%/8&!
!
[ !!]!0!!/+5)2/!8755)2%/25&!]!8755)2%/=&!(%/+:!
6(%6/! 8(! %(69%)&)! >97/&)! ?! )9/! 574&%265/! )(9)! &(25&)! )9/)!
/2558/8()!(!)9/!%(+/=&!6&7!&92%&)!)5)2(7/)!8/!&%</5/=&!9+<9(!&!52(7!)9)(9(2(:!
;! &(25&! )&65(2%5&! 4&)29+/! 9(! /! /8755)2%/=&! 8(! 4())&/+! 8((! )(%! 97!
5)2%97(2&!8/!((2558/8(!8/!&%</5/=&!=&!)(8&!97!57!(7!)5!7()7/:!
?!!!!(%2&!
?!!!!%%/8&!
!
!!]!0!!/+5)2/!8755)2%/25&!]!8755)2%/=&!(%/+:!
6(%6/! 8(! %(69%)&)! >97/&)! ?! )9/! 574&%265/! )(9)! &(25&)! )9/)!
/2558/8()!(!)9/!%(+/=&!6&7!&92%&)!)5)2(7/)!8/!&%</5/=&!9+<9(!&!52(7!)9)(9(2(:!
/%/! 6974%5%! )(9)! &(25&)! &)! /8755)2%/8&%()! 8(! 4())&/+! (74(>/7)(! (7!
/2558/8()! 9(! 6&89/7! ! (5)265/! 8(! 97/! &%/! 8(! 2%//+>&! ((25/! 4/%/! /!
&%</5/=&! )(8&! ())/)! /2558/8()! %(+/65&/8/)! /! &2(=&! 8()(&+57(2&!
925+5/=&!//+5/=&!7/92(=&!(!%(2(=&!8&)!(74%(</8&):!
?!!!!(%2&!
?!!!!%%/8&!
!
21111228310
] !!]!0!!/+5)2/!8755)2%/25&!]!8755)2%/=&!(%/+:!
6(%6/! 8(! %(69%)&)! >97/&)! ?! )9/! 574&%265/! )(9)! &(25&)! )9/)!
/2558/8()!(!)9/!%(+/=&!6&7!&92%&)!)5)2(7/)!8/!&%</5/=&!9+<9(!&!52(7!)9)(9(2(:!
!/8755)2%/=&!8(!4())&/+!!97!)5)2(7/!(6>/8&:!4()/%!8(!2(%!52(%/6()!6&7!
&92%&)! 3%<=&! 8/! /8755)2%/=&! ! /92&7/! (7! )(9! 4%&6())&! 8(65)3%5&! (! /4%()(2/!
4&96/!2%&6/!8(!5&%7/=&!6&7!/)!8(7/5)!%(/)!8/!&%</5/=&:!
?!!!!(%2&!
?!!!!%%/8&!
!
!
%&())&%!+,)&!./%%&)!
0!

Aula 1
!
Questes Comentadas e Gabaritadas

!
!
!!00!!!!/+5)2/!55)2(%5/+!!%(/!8755)2%/25/!!/%<&!!
! <()2=&! 8(! 4())&/)! /+7! 8(! 6&6(2%/%)(! &! /+6/6(! 8(! &(25&)!
&%</5/65&/5)!6&2%595!4/%/!)/25)/=&!8(!&(25&)!585589/5):!
6(%6/!8())(!/))92&!9+<9(!&)!52()!9(!)(!)(<9(7:!
4()/%! 8(! )9/! 585)692(+! %(+(65/! 4/%/! /)! %&25/)! 8(! <()2=&! 8(! &+>/! 8(!
4/</7(2&! )5)2(7/)! 8(! 5&%7/()! <(%(65/5)! /<%(</7! 4&96&! /+&%! )! /2558/8()!
()2%/2<56/)!8(!<()2=&!8(!4())&/)!9(!52(%())/7!/&)!2&7/8&%()!8(!8(65)=&:!!
?!!!(%2&!
?!!!%%/8&!
9)&6#!!
#(6:)&#%!<%(</7!4&96&!/+&%!))(%25/!(%%/8/:!
!
!
/ [!!0!!!!/+5)2/!!(69%)&)!97/&)!!(+!!!1_!
! %(/! 8(! ! 2(7! 8()(&+58&! 85(%(2()! 254&)! 8(! %(+/23%5&)! 9(! 6&74(7! &!
5)2(7/!8(!&%7/=&!4/%/!/!%(/!8(!:!&%(!&)!%(+/23%5&)!<(%/8&)!4(+/!%(/!8(!!
4&8()(!85(%!9(!
/!)(!8()25/7!/&!7&52&%/7(2&!8&!8()(74(>&!8&)!(74%(</8&)!(7!97!6/%<&!8(!97/!
21111228310
(74%()/:!
! )=&! 8()(&+58&)! 4(+&)! <()2&%()! 8(! &92%/)! %(/)! 8/! (74%()/! (! )(! %((%(7! !
6&2%595=&!9(!)9/)!%(/)!8=&!/&!(<365&:!
6!)=&!9/+52/25&)!(!(4%())/7!/)!574%())()!8&)!<()2&%()!8(!%(/!)&%(!&)!4%&<%/7/)!
8()(&+58&)!4(+/!%(/!8(!:!
8! /4&2/7! 2&8&)! &)! 5()257(2&)! (52&)! (7! /25&)! 52/<(5)! (! )9/! 5/+58/8(! !
/+57(2/%!&)!%(+/23%5&)!6&2(5):!
(! &%(6(7! 5&%7/()! )&%(! /! &%/! 8(! 2%//+>&! (! )(%(7! 4/%/! )9)585/%! 8(65)()!
%(+/65&/8/)!!<()2=&!8(!4())&/):!
%&())&%!+,)&!./%%&)!
00!

Aula 1
!
9)&6#!!
#(6:)&#%!&7&!%(52(%/8/7(2(!/+/7&)!&)!%(+/23%5&)!<(%(65/5)!<(%/8&)!4(+/!%(/!
8(!!27!/!9=&!8(!)9)585/%!8(65)()!%(+/65&/8/)!!<()2=&!8(!4())&/):!
!
[!!0!!!!/+5)2/!!(69%)&)!97/&)!!(+!!!1_!
7! //+5)2/! 8(! ! 8(! 97/! (74%()/! 8(! )(%5&)! 4%(65)/! (+/&%/%! &)! %(+/23%5&)!
<(%(65/5)! /6(%6/! 8&)! 2%//+>&)! 8()(&+58&)! )&! )9/! %()4&)/5+58/8(:! ))()!
%(+/23%5&)! /+57(2/7! &! )5)2(7/! 8(! 5&%7/=&! 9(! 4&))55+52/! /! <()2=&! 8(! 8()(74(>&!
8/! %(/! 8(! :! ))5/+(! /! /5%7/25/! 9(! /4%()(2/! 97/! 9)2556/25/! 6&%%(2/! 4/%/! /!
(5)265/!8())()!%(+/23%5&)!<(%(65/5):!
/! &%(6(7! 8/8&)! 4/%/! &! 5)2(7/! 8(! &%7/=&! (%(65/+! 8/! (74%()/! /65+52/8&! /!
2&7/8/!8(!8(65)=&:!
! &%(6(7! 5&%7/()! )5<5+&)/)! 8(! 7&8&! 9(! &)! 965&%5&)! =&! 2(>/7! /6())&! /!
(+/):!
6!&%(6(7!5&%7/()!())(65/5)!4/%/!/75(2()!5&/8&%()!7/)!=&!)(!/8/42/7!/!
6(%5&)!6&)(%/8&%():!
8!(7!(7!(5865/!/!(74%()/!8(!7&8&!9(!/!6&7958/8(!4&))/!)/(%!&!9(!&6&%%(!
/!%(/!8(!:!
(!9)585/7!(<&65/()!)5856/5)!4&%9(!2%/(7!5&%7/()!)&%(!&!6974%57(2&!8/!
+(<5)+/=&:!
9)&6#!!
#(6:)&#%! .&/! 9()2=&|! &7&! &6! )/(! &)! %(+/23%5&)! <(%(65/5)! &%(6(7! 8/8&)!
21111228310
4/%/! &! 5)2(7/! 8(! &%7/=&! (%(65/+! 8/! (74%()/! /65+52/8&! /! 2&7/8/! 8(! 8(65)=&:!
=&! &%(6(7! (6())/%5/7(2(! 5&%7/()! )5<5+&)/! )=&! 4%34%5&)! 4/%/! 6(%5&)!
6&)(%/8&%()!(!8(!5&/=&!=&!)=&!5)2%97(2&)!8(!859+</=&!8/)!/()!8/!%(/!8(!
!7/)!)=&!8(!9)&!52(%&!8/!%(/!8(!:!
!
!
[ !!0#!!!!/+5)2/!98565%5&!!%(/!8755)2%/25/!
&7! /)(! &)! 6&6(52&)! <(%/5)! (! /4+56/()! ()4(656/)! (! ! +9! 8/! 8&92%5/! (! 8/!
+(<5)+/=&!%(+/25/)!!/8755)2%/=&!8(!%(69%)&)!>97/&)!9+<9(!&!52(7!/!)(<95%:!
%&())&%!+,)&!./%%&)!
01!

Aula 1
!
/! (%/! 8/! 5&%7/=&! ! 6%()6(2(! /! 574&%265/! 8&! 6/452/+! 52(+(629/+! 8/!

&%</5/=&! &! 9/+! )(! 5)(%(! &! 8(&75/8&! 6/452/+! >97/&! 6&)25298&! 6&7! &)!
2/+(2&)! /)! 6&74(265/)! /! (4(%565/! 8/)! 4())&/):! 9/2&! &! 6/452/+! )56&! )(!
8()</)2/!)(!8(2(%5&%/!&!6&>(657(2&!)(!/+&%5/!(!)(857(2/!/!6/8/!85/:!
?!!!(%2&!
?!!!%%/8&!
9)&6#!!
#(6:)&#%!95!&!6/858/2&!8((!)/(%!&!9(!!&!2/+!8&!6/452/+!>97/&:!!/))(%25/!
()2! 6&%%(2/! (! /+7! 8())(! 6&6(52&! /4%()(2/8&! 8()2/6&! 9(! ())(! 6/452/+! ! /! 4%5654/+!
&2(! 8(! 52/<(5)! /)! (74%()/)! (! 6&)25295)(! 6&7&! 97! 85(%(65/+! 6&74(2525&:! /!
6+/))556/=&!8(!.%&&5<!&!6/452/+!52(+(629/+!4&8(!)(%!855858&!(7!9/2%&!6/2(<&%5/)!
06&<#%! (! ().#! 4&2(65/+! 9(! /! (74%()/! 4&))95! (7! 8(6&%%65/! 8&)!
52/<(5)!9(!()2=&!%(+/65&/8&)!/&!7(%6/8&!2/5)!6&7&!7/%6/!6+5(2()!+(/+8/8(!8&)!
6+5(2()!(<365&)!%(6&%%(2()!(<365&)!(7!/8/7(2&!?/6+&<!6//5)!8(!85)2%595=&!
%/95/)!(26:!
06&<#%! 2#%! 6&74%((8(7! &)! ((65&)! 9(! &! 58589&! 4&8(!
4%&4&%65&/%! 4/%/! /)! &%</5/()! 4&%! 7(5&! 8/! )9/! (4(%25)(! 6%5/2558/8(!
6&>(657(2&! >/5+58/8(! 4/%/! %()&+(%! 4%&+(7/)! 298&! 5)2&! 8(! &%7/! 6&+(25/! (!
85756/:!
06&<#%! (! )#7)&((! 6(>(.62>! 56+9(7! &)! /25&)! 9(! (6())52/7! 8(!
4%&2(=&! +(</+! 4/%/! 4%&4&%65&/%! )! &%</5/()! ((65&)! 2/5)! 6&7&! &>&!
)(<%(8&)!589)2%5/5)!6&4,%5<>2!4/2(2()!8()5<)!(26:!
06&<#%! (! 1)%6)262)! 6&74%((8(7! /)! 2(6&+&<5/)! /)! 7(2&8&+&<5/)! (! &)!
21111228310
4%&6())&)! (74%(</8&)! 6&7&! 69+29%/! )5)2(7/! 8(! 5&%7/=&! 72&8&)! <(%(65/5)!

/6(52/=&!8(!%5)6&!/6&!8(!8/8&)!8(!6+5(2()!(26:!
!
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0_!

Aula 1
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0!

Aula 1
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0!

Aula 1
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0!

Aula 1
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Aula 1
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1!

Gestão de Pessoas - Aula 01

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Gestão de Pessoas - Aula 01

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Aula 01

Curso: Noes de Gesto de Pessoas nas Organizaes p/ MTE - Agente

Professor: Alyson Barros

Curso Noes de Gesto de Pessoas

em momentos de conforto e convenincia, mas em como se mantm em tempos de

Curso Noes de Gesto de Pessoas

A funo do rgo de gesto de

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Curso Noes de Gesto de Pessoas

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Curso Noes de Gesto de Pessoas

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Curso Noes de Gesto de Pessoas

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Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

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Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Questes Comentadas e Gabaritadas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

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Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

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Curso Noes de Gesto de Pessoas

Curso Noes de Gesto de Pessoas

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