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DocuPrint C1110/C1110B
Service Manual 1st Edition
This service manual covers the following modelsFUJI XEROX Co. Ltd. Color Laser Printer DocuPrint C1110/C1110B Related Materials No other related materials issued other than this service manual. Confidentiality This service manual is issued intending use by maintenance service personnel authorized by FUJI XEROX Co. Ltd. Copying, transferring or leasing this manual without prior consent by FUJI XEROX Co. Ltd. is prohibited. When a page becomes irrelavant (e.g. superceded by a replacement page), destroy the page by burning or shredding it.
CAUTION
Important changes including revisions of spare part numbers and adjustment specifications must immediately be reflected on the respective pages of this
Edited by:
Fuji Xerox Co., Ltd. CS&S TSC SDEG KSP R&D Business Park Bldg 6A7 3-2-1, Sakado, Takatsu-ku, Kawasaki-shi, Kanagawa, JAPAN 213-8508 TEL 044-812-7637 [XEROX] [The Document Company] are registered trademarks. PRINTED IN JAPAN
Company Name Department Name Telephone No. Full Name Employee No.
Introduction
Getting to know the Service Manual How to use the Service Manual Terms and Symbols Abbreviations
Chapter 1 Service Call Procedure Chapter 2 Troubleshooting Chapter 3 Image Quality Troubleshooting Chapter 4 Repairs and Adjustments Chapter 5 Parts List Chapter 6 General Chapter 7 Wiring Data Chapter 8 Accessories Chapter 9 BSD (Block Schematic Diagram) Not yet issued Chapter 10 Machine Overview
Preface
Preface
Table of Contents
Table of Contents
1 2 3 4 Getting to know the Service Manual .............................................................. Preface-1 How to use the Service Manual ..................................................................... Preface-1
2.1 2.2 Contents of Manual ......................................................................................................Preface-1 Information on Updating ...............................................................................................Preface-2
Introduction
1. Getting to know the Service Manual
1.
2.
2.1
Contents of Manual
Hardware This manual summarizes all technical information on the DocuPrint C1110/C1110B. Chapters This manual is divided into ten chapters as described below. Chapter 1 Service Call Procedure This chapter describes the general work and servicing procedures for the maintenance of the DocuPrint C1110/C1110B. Chapter 2 Troubleshooting This chapter describes the troubleshooting procedures other than image quality troubleshooting of the DocuPrint C1110/C1110B. It also describes how to use the diagnostics and some programs. Chapter 3 Image Quality Troubleshooting This chapter describes the image quality troubleshooting procedures of DocuPrint C1110/ C1110B. Chapter 4 Repairs and Adjustments This chapter describes the disassembly, assembly, adjustment and replacement procedures for components of the DocuPrint C1110/C1110B. Chapter 5 Parts List This chapter contains spare parts list for DocuPrint C1110/C1110B. Chapter 6 General This chapter contains the following general information on DocuPrint C1110/C1110B. 6.1 Configuration of Printer 6.2 Electrical Properties 6.3 Mechanical Properties 6.4 Functions 6.5 Consumables 6.6 Operating Environment 6.7 Safety / Environment Conditions 6.8 Print Image Quality 6.9 Option 6.10 ESS Specification 6.11 Tools and Service Consumables 6.12 Installation Procedure DocuPrint C1110 6.13 Installation Procedure DocuPrint C1110B 6.14 Printer Environment Settings
Preface-1
Introduction
2. How to use the Service Manual
6.15 Control Panel Menu Tree
Chapter 7 Wiring Data This chapter describes the wiring data of DocuPrint C1110/C1110B. 7.1 Connectors [P (Plug)/J (Jack)] 7.2 Connection Wiring Diagram 7.3 Interconnection Wiring Diagram of Parts Chapter 8 Accessories This chapter provides information on accessories and options specific to DocuPrint C1110/ C1110B. 8.1 Network Expansion Card 8.2 Additional Memory Chapter 9 BSD (Block Schematic Diagram) (Not yet issued) Chapter 10 Machine Overview This chapter gives an overview of the functions of the main components of DocuPrint C1110/ C1110B.
2.2
Information on Updating
This manual will be revised and sent to each customer engineer as specified below. Revisions must be incorporated correctly to keep the manual up-to-date. Updating Procedure When the entire manual is revised, "1st Edition" on the front cover will be renewed to 1st Edition, 2nd Edition, 3rd Edition and so on. When this manual is partially revised, revisions will be sequentially indicated as Revision A, Revision B, Revision C, etc. All revised pages will be marked accordingly with "Revision A", "Revision B", "Revision C" and so on. Revision Sidebar When any paragraph, table or figure has been added or amended, a revision sidebar will be added to indicate where the revision was made.
(Example) If the same page is changed again due to a subsequent revision, revision sidebars associated with the previous revision(s) will be deleted.
Preface-2
Introduction
3. Terms and Symbols
3.
DANGER
Indicates an imminently hazardous situation, such as death or serious injury if operators do not handle the machine correctly by disregarding the statement. Indicates a potentially hazardous situation, such as death or serious injury if operators do not handle the machine correctly by disregarding the statement. Indicates a potentially hazardous situation, such as injury or property damage if operators do not handle the machine correctly by disregarding the statement. Indicates that the printer or its components may be damaged if the instructed procedure is not strictly observed. Used to emphasize the procedure, servicing, and regulation. Used to describe the technical terminology and supplementary explanations. Used to explain purpose of adjustment. Indicates the disassembly/assembly procedure for reference. Indicates the adjustment procedure for reference. Indicates the parts list for reference. Means Assembly.
WARNING
CAUTION
Safety Critical Components (SCC) Control of the safety of components that are designated Safety Critical Components shall conform to Fuji Xerox Co. Ltd-stipulated rules and regulations on Safety Critical Components. Important Information Stored Component (ISC) Important Information Stored Components store customers important information they have entered after machine installation. When replacing Important Information Stored Components, you must replace and discard them, following the procedure described in Chapter 4 Adjustments. Take care never to let customer information leak out.
Preface-3
Introduction
4. Abbreviations
4.
Abbreviations
Abbreviations This manual contains abbreviations that are specific to this manual, as well as general abbreviations, which include: ADC AG APS ARC ASSY ATS B BCR Bk BLK BLU BRN BTR C CLN CRU CRUM CTRG DET DEVE. DIAG. DISP dpi DTS DUP ESB ESS F FEED, FDR FIP GND GRN GRY HT HUM HVPS ICDC ID IBT INTL, INLK IOT K L L/H LD LDD LED LEF LH LV LVPS M Automatic Density Control Analog Ground Auto Paper Select Auto Registration Control Assembly Auto Tray Switching Black Bias Charge Roll Black Black Blue Brown Bias Transfer Roll Cyan Cleaner Customer Replaceable Unit CRU Monitor Cartridge Detoner Roll Developer Diagnostic Dispense dots per inch Detack Saw Duplex Electro Static Brush Electric Subsystem Front Feeder Fault Isolation Procedure Ground Green Gray Half Tone Humidity High Voltage Power Supply Image Count Dispense Control Image Density, or Identification Intermediate Belt Transfer Interlock Image Output Terminal Black Left Left Hand Laser diode Lightly Doped Drain Light-emitting diode Long Edge Feed Left Hand Low Voltage Low Voltage Power Supply Magenta MAG MCU MOB MOT MSI N/P NVM OEM Mag. Roll Machine Control Unit Marks On Belt Motor Multi Sheet Inserter No Paper Non Volatile Memory Original Equipment Manufacuring OHP Overhead Project OP Operation OPC Organic Photo Conductor ORN ORANGE PC Personal Computer PCDC Pixel Count Dispense Control PH Paper Handling PHD Printer Head PNK Pink POP Paper On Photoreceptor PPM Prints Per Minute PR,P/R Process PV Print Volume PWB(A) Printed Wiring Boad (Assembly) R Right R Rear R/H Right Hand REF Refresher REGI. Registration RH Right Hand ROS Raster Output Scanner ROT Rotary RTC Rubber Tube Charger RTN Return SEF Short Edge Feed SG Signal Ground SMH Special Material Handler SNR Sensor SOL. Solenoid SOS Start Of Scan STM Single Tray Module SW Switch TEMP. Temperature TM Tray Module TNER, TNR Toner TP Thermopile TR Transfer VIO Violet WHT White XERO Xerographic Y Yellow YEL Yellow
Preface-4
Table of Contents
1.1 Before Starting the Servicing ....................................................................................1-1
1.1.1 1.1.2 1.1.3 Safety ..................................................................................................................................... 1-1 Notes on the Handling of Customer Information .................................................................... 1-2 Other Things to Note .............................................................................................................. 1-3
1.1
1.1.1
1-1
1-2
NOTE
For the separation and processing methods for the collected items, refer to the Common Technical Information No. 2-138 for all machines.
If you have replaced the following consumables, affix the "U" sticker for the recyclable parts to be handled appropriately. Drum Cartridge Individual Color Toner Cartridge For recyclable parts, fill the necessary items in the "U-TAG" and perform collection. 5. General precautions Take care not to disturb the customer's daily work. Place the drip cloth or paper on the customer's floor during work in the machine because color toners may dirty the floor and are difficult to clean. Throw any trash generated during the maintenance service into the trash bag and bring them to the servicing office. Record the service details and the consumables and parts replaced at visit in the Machine Service Log.
DocuPrint C1110/C1110B weighs 18kg. Always have 2 people available to move the printer. Refer to the Installation Procedures for details.
1-3
1.2
Initial Actions
UM Call
Troubleshoot on Level 1. Troubleshoot. Check the print quality using the test patterns on the machine. Feed paper from the respective trays and, if necessary, clean or replace the Feed Roll. 5. Repair all the secondary problems. 6. Perform TRIM servicing. 1. Check the print quality using the test patterns on the machine. 2. Feed paper from the respective trays and, if necessary, clean or replace the Feed Roll. 3. Repair all the secondary problems. 4. Perform TRIM servicing. 1. 2. 3. 4. 5. Check overall operation/features. Check the machine exterior and consumables. Train the operator as required. Complete the Service Log and Service Report. Keep the print sample with the Service Log.
SM Call
Final Actions
1-4
1.3
TRIM Servicing
TRIM Servicing for DocuPrint C1110/C1110B is performed in all SM/UM to maintain the performance of the machine. Independent visits for TRIM Servicing does not take place.
1.3.1
2. Clean the interior of the machine Clean toner residues and paper powder etc. in the paper delivery system. (Clean especially the operation section of the operator.) 3. Inspect parts that require periodic replacement (consumables) and replace them if necessary. 4. Safety Precautions Check the connection of the power plug and any damage on the cord and the plug. 5. Check the overall operation after servicing as follows: Check machine operation. Check the print quality. Check the billing meter reading.
1-5
Periodic Replacement Parts Product Name Fuser Unit-110V *1 Fuser Unit-220V *1 Feed Roller Unit Product Code EL300690 EL300689 EL300691 Note 50kPV Includes Fuser Unit 50kPV Includes Fuser Unit 50kPV
*1 Fuser Unit are CRU and can be ordered as product. This items are not registered as spare part.
1-6
A ------ Perform checking. Clean, replace or supply if necessary. B ------ Always perform cleaning and checking. C ------ Always perform replacement service at the specified interval. * Refer to "Test Print" in 2.6.6 Menu Tree and 2.6.7.8 Test Print on how to output test patterns. Removal/ Replacement No.
No
Servicing Items
Every time
100K
Service Details Activate the machine and check that abnormal noise is not heard. Output the Built-in Test Pattern to check the print quality. Clean any paper dust and toner residue in the paper path and on the jam sensor. Especially, clean the operation section of the operator carefully. Check and clean the Feed Roll/ Retard Roll for every Tray and SSI.
1.1
Check Items before Servicing (Check the machine operation) Check Items before Servicing (Output test patterns)
1.2
Clean the interior of the machine (Clean the paper transport system) Feed Roll/Retard Roll
C: 50K
REP 6.1
Check that Heat Roll/Pressure Roll are not scratched. Replace where necessary. Visual check only. Do not touch with hand. Make sure that the power plug is plugged in properly. Make sure that the power cords are not cracked and no wires are exposed. Make sure that no extension cord with insufficient length or power cord outside the specification, such as an offthe-shelf power strip, is being used. Make sure that a single socket does not have multiple power plugs plugged to it. Print built-in test patterns to confirm that the print quality satisfies the specification. Check the paper feed and abnormal noise. Create the Service Log and Service Report.
C: 20K
Safety Precautions
5.1
Check Items after Servicing (Print Quality Check) Check Items after Servicing (Check the machine operation)
5.2
A A
1-7
1-8
Chapter 2 Troubleshooting
CONTENTS
2.1 Progressing with the Troubleshooting ........................................................................2-1
2.1.1 Flow of Troubleshooting.................................................................................................................. 2-1 2.1.2 Confirms Installation Status ............................................................................................................ 2-1 2.1.3 Cautions for Service Operations ..................................................................................................... 2-2 2.1.4 Cautions for FIP Use....................................................................................................................... 2-3 2.1.5 Items to Be Confirmed Before Going to FIP Troubleshooting......................................................... 2-4 2.1.5.1 Basic Printer Problems ........................................................................................................... 2-4 2.1.5.2 Display Problems .................................................................................................................... 2-4 2.1.5.3 Printing Problems.................................................................................................................... 2-4 2.1.5.4 Print Media Guidelines............................................................................................................ 2-6
FIP-1.23 MPC Error 018-310,018-311,018-312,018-313,018-314,018-315,018-316,018-317,116-333 ........................................................................................................................................................... 2-59 FIP-1.24 CTD Sensor Error 092-310 ................................................................................................. 2-60 FIP-1.25 DTB Life Over 094-330/Transfer Life .................................................................................. 2-61 FIP-1.26 Check Unit/CTD Sensor/PHD ASSY Life............................................................................ 2-62 FIP-1.27 Insert PHD ASSY ................................................................................................................ 2-63 FIP-1.28 Low Density Yellow Cartridge ............................................................................................. 2-64 FIP-1.29 Low Density MagentaCartridge........................................................................................... 2-66 FIP-1.30 Low Density Cyan Cartridge ............................................................................................... 2-68 FIP-1.31 Low Density Black Cartridge ............................................................................................... 2-70 FIP-1.32 Replace PHD ASSY/PHD CRUM Error 091-916 ................................................................ 2-72 FIP-1.33 Insert Output ....................................................................................................................... 2-73 FIP-1.34 Load Manual Feed (Size Mismatch) ................................................................................... 2-74 FIP-1.35 Load Manual Feed (No Suitable Paper).............................................................................. 2-75 FIP-1.36 Load Tray ............................................................................................................................ 2-77 FIP-1.37 Load Tray/Tray Empty......................................................................................................... 2-78 FIP-1.38 Insert Fuser 010-317........................................................................................................... 2-80 FIP-1.39 Replace Fuser 010-351/Fuser Life...................................................................................... 2-82 FIP-1.40 Fuser Error 010-397............................................................................................................ 2-83 FIP-1.41 Fan Motor Error 042-313..................................................................................................... 2-85 FIP-1.42 Motor Error 042-325............................................................................................................ 2-87 FIP-1.43 Motor Error 042-326............................................................................................................ 2-88 FIP-1.44 Check Unit........................................................................................................................... 2-89 FIP-1.45 Front Cover Open ............................................................................................................... 2-90 FIP-1.46 Side Door Open .................................................................................................................. 2-92 FIP-1.47 MCU Firmware Err 024-340 ................................................................................................ 2-93 FIP-1.48 MCU NVRAM Error 041-340............................................................................................... 2-94 FIP-1.49 Laser Error 061-370 ............................................................................................................ 2-95 FIP-1.50 MCU Comm. Error 024-371 ................................................................................................ 2-96 FIP-1.51 Invalid User 016-757 ........................................................................................................... 2-97 FIP-1.52 Disabled Func 016-758 ....................................................................................................... 2-98 FIP-1.53 Limit Exceeded 016-759 ..................................................................................................... 2-99 FIP-1.54 Invalid Job 016-799........................................................................................................... 2-100 FIP-1.55 Download Mode 024-360 .................................................................................................. 2-101 FIP-1.56 K Mode Sol Error 042-372 ................................................................................................ 2-102 FIP-1.57 Env Sensor Error 092-661 ................................................................................................ 2-104
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
End
2-1
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
9 10 11 12 The laser printer is installed on a stout and stable plane. Paper used meets specifications (standard paper is recommendable). The laser printer is handled properly. Parts which should be periodically replaced are replaced each time when specified number of sheets has been printed.
If the printer is kept ON, never touch the conductive parts while it is not specifically required. The power switch and inlet are live even while the power supply is cut off. Never touch the live parts. 2 When checking some parts with covers removed and with the interlock and safety and power switches ON, disconnect the connectors (P/J411 and P/J412) on the ROS ASSY except when it is specifically required.
When checking some parts with covers removed and with the interlock and safety and power switches ON, laser beams may be irradiated from the ROS ASSY. Since it is dangerous, be sure to disconnect the connectors (P/J411 and P/J 412) while it is not required. 3 When checking some parts with the Front Cover removed and power ON, be sure to disconnect the connector (P/J16) on the PWBA MCU while it is not required.
When checking some parts with the Front Cover removed and power ON, high voltage may be applied by the PWBA HVPS. Be sure to disconnect the connector (P/J16) on the PWBA MCU. When connecting the connector (P/J16) on the PWBA MCU according to the instructions of the FIP, never touch the PWBA HVPS and parts of high voltage. 4 When using Diag. tools or other tools of high voltage, be sure to keep them covered except when otherwise specified.
When using Diag. Tool or other tools of high voltage, never touch parts of high voltage. When using Diag. Tool or other tools of high voltage, be sure to follow the procedures in this manual.
2-2
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
5 When operating the driving units using the Diag or other tools, be sure to keep them covered unless otherwise specified.
When operating the driving units using the Diag or other tools, never touch the driving units. When operating the driving units using Diag or other tools, be sure to follow the procedures in this manual. 6 7 When touching hot parts, be careful not to get burnt. Workers should wear a wrist band or the like to prevent static electricity from their body, grounding their body while working.
2-3
Chapter 2 Troubleshooting
2.1 Progressing with the Troubleshooting
12 Parts which are always removed to check as indicated in the FIP and procedures for that purpose are not specifically referred to here. They should be handled carefully. 13 "Replacement" in the FIP indicates replacement of parts which are considered to be the source of trouble to be checked after replacing those parts, assemblies containing them (HIGH ASSY). 14 In the FIP, procedures are differentiated depending on specifications. Correct troubles according to the instructions in the FIP. 15 For optional parts, some troubleshooting procedure may follow the manual for those options, of which you should take note. Keep those manuals for the optional parts when required.