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Skyline Memo

Kristina Black
ENG215 HB
1.)
A. Current system allows for mistakes (P)
-Current system allows for slow times (P)
-Dennis Kurlas needs to see benefits (A)
-Customers happiness is lower with current system (P)
-More productivity with new system (AP)
-able to see order times with new system (P)
-able to see the order the orders come in (P)
-more efficient for employees (AP)
-Systems used in other restaurants (P)
-Need for additional equipment: wiring, new computer program, screens, and training (P)
-Cost of new equipment (P)
-Is the program and screens for this particular work place? (P)
-Benefits to the restaurant (P)
-Orders wouldnt get skipped or lost as often (P)
-Save on paper (P)

Skyline Memo

1.)
B. Current system allows for mistakes (P)
-Current system allows for slow times (P)
-Dennis Kurlas needs to see benefits (A)
-More productivity with new system (AP)
-able to see order times with new system (P)
-able to see the order the orders come in (P)
-more efficient for employees (AP)
-Systems used in other restaurants (P)
-Need for additional equipment: wiring, new computer program, screens, and training (P)
-Cost of new equipment (P)
-Benefits to the restaurant (P)
-Orders wouldnt get skipped or lost as often (P)
Purpose:
-Benefits to the restaurant (P)
-Orders wouldnt get skipped or lost as often (P)
-able to see order times with new system (P)
-able to see the order the orders come in (P)
Current system allows for mistakes (P)
-Current system allows for slow times (P)
-Systems used in other restaurants (P)
-Need for additional equipment: wiring, new computer program, screens, and training (P)
-Cost of new equipment (P)
Audience:
-Dennis Kurlas needs to see benefits (A)
Skyline Memo

Both purpose and audience:
-more efficient for employees (AP)
-More productivity with new system (AP)

Skyline Memo

TO: Dennis Kurlas, Owner of Skyline Chili
FROM: Kristina Black, Employee
DATE: February 2, 2014
SUBJECT: The Advantages of Updating Computer Systems to Include Order Screens.

Skyline employees and its customers would benefit by implementing a new computer system
which includes an order screen for cooks. Computer systems with order screen are common
throughout restaurants. They have many benefits that justify the cost of placing them. This
memorandum present the benefits of adding a new computer system with order screens and why
they are appropriate for this restaurant setting.
What Are the Advantages?
More productive
Able to view order times
Able to view the order the orders come in
Less orders get skipped or lost
The main advantage to skyline in implementing a new computer system with order screen would
be the increase of productivity. In my experience in both a restaurant with and without order
screen, restaurants with order screen are more efficient. By adding order screens there would be
a more appropriate operation. Employees especially cooks would have more organized routine.
This routine would allow for an improved experience for customers. The improved experience
for customers would come from quicker food delivery and better accuracy.
What would be need for new system?
To implement a new system that would include order screen there would have to be new wiring,
programs, and screen. This upgrade could be a little costly but over time be quiet profitable.
Upgrading the system would save on the paper products currently used. Also increasing the
customers experience will make them more likely to visit again which in turn increases revenue.
Is the upgrade beneficial?
Upgrade the computer system and adding ordering screen is beneficial because without a doubt it
would increase productivity. Increased productivity equals increased profit.

Skyline Memo

TO: Dennis Kurlas, Owner of Skyline Chili
FROM: Kristina Black, Employee
DATE: February 2, 2014
SUBJECT: The Advantages of Updating Computer Systems to Include Order Screens.

Skyline employees and its customers would benefit greatly by implementing a new computer
system which includes an order screen. Computer systems with order screen are common
throughout restaurants all over the world. They have many benefits that justify the cost of
placing them. These benefits include accuracy and time management. This memorandum
presents the benefits of adding a new computer system with order screens and why they are
appropriate for this restaurant setting.
What Are the Advantages?
More productive
Able to view order times
Able to view the order the orders come in
Less orders get skipped or lost
The main advantage to skyline in implementing a new computer system with order screen would
be the increase of productivity. In my experience in both a restaurant with and without order
screen, restaurants with order screen are more efficient. By adding order screens there would be
a more appropriate operation. Employees especially cooks would have more organized routine.
This routine would allow for an improved experience for our customers. The improved
experience for our customers would come by providing faster food delivery and better accuracy.
What would be need for new system?
To implement a new system that would include order screen there would have to be new wiring,
programs, and screens. This upgrade could be a little costly but over time be quite profitable.
Upgrading the system would save on the paper products currently used. Also increasing the
customers experience will make them more likely to visit again which in turn increases revenue.
Is the upgrade beneficial?
Upgrading the computer system and adding ordering screens would be more beneficial because
without a doubt it would increase productivity. Increased productivity equals increased profit.