Client Backup SessionID

CL Servers
No Failure
Tools Servers
bppm.dc.capitaland.com 2013/09/01-1
cldashnnm001.dc.capitaland.com:/f 2013/09/01-1
bppm.dc.capitaland.com 2013/09/02-3
Issue
Can not connect to media agent on backup server Working on it
Mount point was not valid. Working on it
Can not connect to media agent on backup server Working in it
Remarks
Other Team working With
Backup Team
INCIDENT No.
INC000000094407
INC000000094407
INC000000094388
Remarks
Client Backup SessionID
CL Servers
No Failure
Tools Servers
No Failure
Issue Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID
CL Servers
sgsitula02.the-ascott.com 2013/08/30-15
Tools Servers
No Failure
Issue
Not a valid mount point. Working on it.
Remarks
Other Team working With
Backup Team
INCIDENT No.
INC000000094260
Client Backup SessionID
CL Servers
No Failure
Tools Servers
No Failure
Issue Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID
CL Servers
No Failure
Tools Servers
bppm.dc.capitaland.com 2013/08/29-3
Issue
Cannot connect to media agent on backup server Working on it
Remarks
Other Team working With
Backup Team
INCIDENT No.
Backup Team INC94066
Client Backup SessionID
CL Servers
No Failure
Tools Servers
No Failure
Issue Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID
CL Servers
No Failure
Tools Servers
No Failure
Issue Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID
CL Servers
No Failure
Tools Servers
No Failure
Issue Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
Bppm.dc.capitaland.com 2013/08/25-1
Fallback to legacy filesystem was
not allowed
cldashnnm001.dc.capitaland.com 2013/08/25-1
cannot connect to media agent
with backup server
Other Team working
With Backup Team
INCIDENT No.
Backup retriggered and
recovered Failed object:\L: Backup INC000000093719
Backup recovered in its next
run schedule on very same
day Failed object:\F: Backup INC000000093719
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
clbppmrt001.dc.capitaland.com 2013/08/21-3
Fallback to legacy filesystem backup was not
allowed
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No.
Backup retriggered and
recovered Failed object:/config Backup INC000000093465
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
clcontrolm002.dc.capitaland.com 2013/08/11-3
backup failed due to fallbackup of
legacy FS failure
bppm.dc.caapitaland.com 2013/08/11-1
Media agent could not connect to
server
Other Team
working With
Backup Team
INCIDENT No.
backup was retriggered and
recovered Failed object:/config Backup INC000000092540
Working on it Failed object:/L Backup INC000000092656
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Other Team working
With Backup Team
Remarks
INCIDENT No.
Client Backup SessionID Issue
CL Servers
ferrari.dc.capitaland.com 2013/08/08-11 Inet to the server could not be connected
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No.
No backup failed,network
reconnected before timeout No backup failed Backup INC000000092535
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
CL Servers
Sgarm1.dc.capitaland.com 2013/08/03-4 Inet to the server could not connect
Sgarm4.dc.capitaland.com 2013/08/03-4 Inet to the server could not connect
sgdes2.dc.capitaland.com 2013/08/03-4 Inet to the server could not connect
Tools Servers
clremdb001.dc.capitaland.com 2013/08/06-4
Backup server unable to communicate with
client server
clremdb002.dc.capitaland.com 2013/08/06-4
Backup server unable to communicate with
client server
clremedydb2.dc.capitaland.com 2013/08/06-4
Backup server unable to communicate with
client server
Other Team working
With Backup Team
application could not connect to
port 5555 ,checked with GSOC ports
are bidirectional opened,verifying
on OS side Failed object:ALL FS Backup,Unix
application could not connect to
port 5555 ,checked with GSOC ports
are bidirectional opened,verifying
on OS side Failed object:ALL FS Backup,Unix
application could not connect to
port 5555 ,checked with GSOC ports
are bidirectional opened,verifying
on OS side Failed object:ALL FS Backup,Unix
Backup restarted and recovered Failed object:C: Backup
Backup restarted and recovered Failed object:c:,config Backup
Backup restarted and recovered Failed object:L:,G: Backup
Remarks
INCIDENT No.
INC000000092024
INC000000092024
INC000000092024
Client Backup SessionID
CL Servers
Sgarm1.dc.capitaland.com 2013/08/03-4
Sgarm4.dc.capitaland.com 2013/08/03-4
sgdes2.dc.capitaland.com 2013/08/03-4
Tools Servers
No Failure
Issue
Inet to the server could not
connect
application could not connect
to port 5555 ,checked with
GSOC ports are bidirectional
opened,verifying on OS side Failed object:ALL FS
Inet to the server could not
connect
application could not connect
to port 5555 ,checked with
GSOC ports are bidirectional
opened,verifying on OS side Failed object:ALL FS
Inet to the server could not
connect
application could not connect
to port 5555 ,checked with
GSOC ports are bidirectional
opened,verifying on OS side Failed object:ALL FS
Remarks
Other Team working With
Backup Team
INCIDENT No.
Backup,Unix INC000000092024
Backup,Unix INC000000092024
Backup,Unix INC000000092024
Client Backup SessionID Issue
CL Servers
Sgarm1.dc.capitaland.com 2013/08/03-4 Inet to the server could not connect
Sgarm4.dc.capitaland.com 2013/08/03-4 Inet to the server could not connect
sgdes2.dc.capitaland.com 2013/08/03-4 Inet to the server could not connect
Tools Servers
No Failure
Other Team
working With
Backup Team
INCIDENT No.
application could not connect
to port 5555 ,checked with
GSOC ports are bidirectional
opened,verifying on OS side Failed object:ALL FS Backup,Unix INC000000092024
application could not connect
to port 5555 ,checked with
GSOC ports are bidirectional
opened,verifying on OS side Failed object:ALL FS Backup,Unix INC000000092024
application could not connect
to port 5555 ,checked with
GSOC ports are bidirectional
opened,verifying on OS side Failed object:ALL FS Backup,Unix INC000000092024
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Other Team working With
Backup Team
Remarks
INCIDENT No.
Client Backup SessionID
CL Servers
sgsitula02.the-ascott.com
sgdestiny2.dc.capitaland.com 2013/07/27-08
ackbar.dc.capitaland.com
helium.dc.capitaland.com
skywalker.dc.capitaland.com
sgsitula01.the-ascott.com
sgsitula0.the-ascott.com
muftakia.dc.capitaland.com
Tools Servers
No Failure
Issue
Received abort req. from SM, connection issue
retriggered and restored
the backup
Remarks
Other Team working With
Backup Team
INCIDENT No.
Backup INC000000091421
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
clbii4pcon001.dc.capitaland.com 2013/07/24-2 Not a valid mount point
Other Team
working With
Backup Team
INCIDENT No.
Failed object has been restarted and
recovered Failed object:\c: Backup INC000000091009
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/07/18-21
fallbackup to legacy filesys. Backup is
not allowed
Tools Servers
No Failure
Other Team
working With
Backup Team
INCIDENT No.
Retriggered the backup, it's in
progress. backup INC000000090565
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Other Team
working With
Backup Team
INCIDENT
No.
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Other Team
working With
Backup Team
INCIDENT
No.
Client
Backup
SessionID
Issue
CL Servers
Acura.dc.capitaland.com 2013/07/13-15
Inet to theservr could not be
connected
Tools Servers
No Failure
Other
Team
working
With
Backup
Team
INCIDENT No.
Failed object has been retriggered
and recovered Failed obect:\config Backup INC000000090231
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
Bosskiaa exchange backup 2013/07/11-18 Host reached its inactive timeout
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No.
Failed object has been
retriggered and recovered
Failed object:EXDB\DAG-1-
DB9 Backup INC000000089873
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failure
Tools Servers
clperfmgt001.dc.capitaland.com 2013/07/11-3
Fallback to legacy filesystem is not
allowed
Other Team working
With Backup Team
INCIDENT No.
Failed backup restarted
and recovered Failed object:\config Backup INC000000089758
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
Backup
Team
INCIDENT
No.
CL Servers
No Failure
Tools Servers
No Failure
Remarks
Client Backup SessionID Issue
CL Servers
Bosskiapp5.dc.capitaland.com 2013/07/08-13
Fallback to legacy filesystem backup
was not allowed
Tools Servers
No Failure
Other Team
working With
Backup Team
INCIDENT No.
Failed object restarted and
recovered Failed object:\C: Backup INC000000089327
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failure
Tools Servers
No Failure
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Other Team working
With Backup Team
Remarks
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
sgvenus01.the-ascott.com 2013/07/4-20
Fallback to legacy filesystem backup
was not allowed
Tools Servers
No Failure
Other Team
working With
Backup Team
INCIDENT No.
case 4645350132 has been
opened with high priority to
work on it with HP vendor,all
requested logs has been
provided . Failed object:C:,d: Backup INC000000088562
Remarks
Client Backup SessionID Issue
CL Servers
sgvenus01.the-ascott.com 2013/07/3-20
Fallback to legacy filesystem
backup was not allowed
bosskiaap5.dc.capitaland.com 2013/07/03-22
The filesystem mount point
specified coudnt mount on VBDA
Tools Servers
No Failure
Other Team working
With Backup Team
case 4645350132 has been opened with
high priority to work on it with HP
vendor,all requested logs has been
provided . Failed object:C:,d: Backup
Failed object was restarted and recovered Failed object:C Backup
Remarks
INCIDENT No.
INC000000088562
INC000000088945
Client Backup SessionID Issue
CL Servers
sgvenus01.the-ascott.com 2013/06/2-16
Fallback to legacy filesystem backup
was not allowed
Tools Servers
No Failure
Other Team
working With
Backup Team
INCIDENT No.
VBDA to client is not conneted
tried for a reinstallation .Since
the server are in cluster tried
for import in cluster aware
mode but facing issue on it,a
software case 4645350132 has
been opened with high priority
to work on it with HP vendor Failed object:C:,d: Backup INC000000088562
Remarks
Client
Backup
SessionID
Issue
CL Servers
sgvenus01.the-ascott.com 2013/06/1-13
Fallback to legacy filesystem backup was
not allowed
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No.
VBDA to client is not conneted
tried for a reinstallation .Since
the server are in cluster tried for
import in cluster aware mode
but facing issue on it,a software
case 4645350132 has been
opened with high priority to
work on it with HP vendor Failed object:C:,d: Backup INC000000088562
Remarks
Client Backup SessionID Issue
CL Servers
sgvenus01.the-ascott.com 2013/06/30-6
Fallback to legacy filesystem backup
was not allowed
Tools Servers
Clremapp001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremapp002.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremdb001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremdb002.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremdev.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremedydb2.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremmt001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremmt002.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Clremqa.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Cltmartappn001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Cltmartdb001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLbbna001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLbemdev.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLbiipcon001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLbiipcon002.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLcontrolnm001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLcontrolnm002.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLcontrolmem.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLnetqos001.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLperfmgt003.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
CLbladedb.dc.capitaland.com
2013/06/30-3
There is an issue with library drive 2
yesterday night as tape was stuck ,
incremental backup
Other Team working
With Backup Team
INCIDENT No.
VBDA to client is not conneted
tried for a reinstallation .Since
the server are in cluster tried
for import in cluster aware
mode but facing issue on it. Failed object:C:,d: Backup INC000000088489
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Remarks
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Incremental backup completed
in its next session Backup INC000000088559
Client Backup SessionID Issue
CL Servers
sgvenus01.the-ascott.com 2013/06/29-2
Fallback to legacy filesystem
backup was not allowed
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No.
VBDA to client is not conneted tried for
a reinstallation .Since the server are in
cluster tried for import in cluster aware
mode but facing issue on it. Failed object:C:,d: Backup INC000000088419
Remarks
Client Backup SessionID Issue
CL Servers
sgvenus01.the-ascott.com 2013/06/28-19
Fallback to legacy filesystem backup was
not allowed
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No.
VBDA to client is not conneted
tried for a reinstallation .Since
the server are in cluster tried
for import in cluster aware
mode but facing issue on it. Failed object:C:,d: Backup INC000000088231
Remarks
Client Backup SessionID
CL Servers
sgvenus01.the-ascott.com [/C] & /D 2013/06/27-25
Tools Servers
No Failure
Issue
Fallback to legacy filesystem backup was not allowed working on it to find root cause
Remarks
Other Team working With
Backup Team
INCIDENT No.
Backup INC000000088301
Client Backup SessionID
CL Servers
sgvenus01.the-ascott.com [/C] & /D 2013/06/26-18
Tools Servers
No Failure
Issue
Fallback to legacy filesystem backup was not allowed Retrigerred the backup
Remarks
Other Team working With
Backup Team
INCIDENT No.
Backup INC000000088231
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
No Failure
Other Team working
With Backup Team
Remarks
INCIDENT No.
Client Backup SessionID
CL Servers
ralpatine.dc.capitaland.com:/c 2013/06/23-4
sgvenus01.the ascott.com:/c 2013/06/23-6
sgvenus02.the ascott.com:/c 2013/06/23-6
Tools Servers
No Failure
Issue
IPC Read Error retriggered and recovered the backup
Not a valid mount point retriggered and recovered the backup
Not a valid mount point retriggered and recovered the backup
Remarks
Other Team working With
Backup Team
INCIDENT No.
Backup INC000000087761
Backup INC000000087770
Backup INC000000087770
Remarks
Client Backup SessionID
CL Servers
No failure
Tools Servers
bppm.dc.capitaland.com: L drive 2013/06/23-1
Issue
The volume 'L:\' was not available for snapshot creation. will retrigger the backup
Remarks
Other Team working
With Backup Team
INCIDENT No.
Backup INC000000087763
Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failure
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failure
Other Team working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
chewbaw.dc.capitaland.com 2013/06/20-7 Backup is in queue
Tools Servers
clbladedb.dc.capitaland.com 2013/06/20-3 Backup is still running
clperfmgt001.dc.capitaland.com 2013/06/20-5 Backup is still running
clperfmgt002.dc.capitaland.com 2013/06/20-5 Backup is still running
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failure
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
skywalker.dc.capitaland.com 2013\06\16-8
server could not be connected as inet to
it cant be connected
Tools Servers
No failure
Other Team working
With Backup Team
INCIDENT No.
Backup has been recovered Failed object:\D: Backup
INC000000087044
Remarks
Client
Backup
SessionID
Issue
CL Servers
No failure
Tools Servers
bppm.dc.capitaland.com 2013\06\16-1
Fallback to legacy filesystem was not
allowed
Other Team
working With
Backup Team
INCIDENT No.
Backupd has been recovered
in its next session. Failed object:\L: Backup INC000000087079
Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failure
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No failure
Tools Servers
cldashnnm001.dc.capitaland.com 2013/06/14-4
Fallback to legacy filesystem
was not allowed
Other Team
working With
Backup Team
INCIDENT No.
Backupd has been retriggered
and recovered. Failed object:/config Backup INC000000086929
Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
cldashnnm001.dc.capitaland.com 2013/06/13-4
Fallback to legacy filesystem was
not allowed
Other Team
working With
Backup Team
INCIDENT No.
Backupd has been retriggered and
recovered. Failed object:/config Backup INC000000086840
Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/06/05-26
backup getting hanged for
configuration FS
Tools Servers
bppm.dc.capitaland.com 2013/06/10-4
Fallback to legacy filesystem
was not allowed
Other Team
working With
Backup Team
INCIDENT No.
Patches for HP DP has been
downloaded and upgraded
,there are some further
recommendation from HP will
implement today
Failed
object:\Config Backup INC000000085075
Working on it. Failed object:\L: Backup INC000000086465
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/06/05-26
backup getting hanged for
configuration FS
Tools Servers
bppm.dc.capitaland.com 2013/06/09-1
Fallback to legacy filesystem was not
allowed
Other Team working
With Backup Team
INCIDENT No.
Patches for HP DP has been
downloaded and upgraded
,there are some further
recommendation from HP will
implement today Failed object:\Config Backup INC000000085075
Working on it. Failed object:\L: Backup INC000000086410
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/06/07-19
backup getting hanged for
configuration FS
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Patches for HP DP has been
downloaded and upgraded
,there are some further
recommendation from HP will
implement today Failed object:\Config Backup INC000000085075
Remarks
Client Backup SessionID Issue
CL Servers
ralpatine.dc.capitaland.com 2013/06/06-23 reached it's inactivity timeout
sgdestiny2p.dc.capitaland.com 2013/06/06-21
backup getting hanged for configuration
FS
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Restarted the Backup
and it is in progress /E:/SME_BACKUP/B E:\SME_BACKUP\BOSSKI Backup INC000000086158
Patches for HP DP
has been
downloaded .
Failed
object:\Config Backup INC000000085075
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/06/05-26
backup getting hanged for
configuration FS
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Patches for HP DP has been
downloaded . Failed object:\Config Backup INC000000085075
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com
backup getting hanged for
configuration FS
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Working along with vendor there are
recommendation to update patches
for DP,an ECR has been opened for
the same Failed object:\Config Backup INC000000085075
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
CL Servers
Bosskiall exchange backup 2013/05/28-28
The VbDA process reached its inactive time
out
Tools Servers
cldashnnm002.dc.capitaland.com 2013/05/29-4 Fallback to legacy filesystem not allowed
Other Team working
With Backup Team
INCIDENT No.
Backup retriggered and
recovered
Failed object:EXDB\DAG-
1-DB9 Backup INC000000085209
Backup retriggered and
recovered Failed object:\Config Backup INC000000085219
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2sql.dc.capitaland.com 2013/05/27-22
conection to media agent has been
broken
sgdestiny2virt.dc.capitaland.com 2013/05/27-22
conection to media agent has been
broken
skywalker.dc.capitaland.com 2013/05/27-22
conection to media agent has been
broken
sgdara.the-ascott.com 2013/05/27-22
conection to media agent has been
broken
Sgdestiny2p.dc.capitaland.com 2013/05/27-22
conection to media agent has been
broken
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backup has been
retriggered and recovered Failed object:/g:,/f: Backup INC000000085075
Backup has been
retriggered and recovered Failed object:/q: Backup INC000000085075
Backup has been
retriggered and recovered Failed object:/configuration Backup INC000000085075
Backup has been
retriggered and recovered Failed object:/d: Backup INC000000085075
Log a case 4644965516
with vendor HP,actively
working on issue as
configuration drive is not
backed up. Failed object:/d:,/c:/config Backup INC000000085075
Remarks
Client Backup SessionID Issue
CL Servers
Sgdestiny2p.dc.capitaland.com 2013/05/26-8
volume shadow copy cannot be
initialized
Tools Servers
clremapp001.dc.capitaland.com 2013/05/27-7 VBDA got unexpected close
Other Team working
With Backup Team
INCIDENT No.
Log a case 4644965516 with
vendor HP,actively working
on issue as configuration
drive is not backed up. Failed object:/config Backup INC000000084926
Backup recovered in its next
session Failed object:/config,/c:,/d: Backup INC000000084956
Remarks
Client
Backup
SessionID
Issue
CL Servers
No failures.
Tools Servers
bppm.dc.capitaland.com 2013/05/26-1
connection to media agent has been
broken
Other Team working
With Backup Team
INCIDENT No.
Backup has been
recovered Failed object:\L: Backup INC000000084906
Remarks
Client Backup SessionID Issue
CL Servers
Sgdestiny2p.dc.capitaland.com 2013/05/24-16 volume shadow copy cannot be initialized
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Log a case 4644965516 with vendor
HP,actively working on issue as
configuration drive is not backed
up. Failed object:/config Backup INC000000084926
Remarks
Client
Backup
SessionID
Issue
CL Servers
Sgdestiny2p.dc.capitaland.com 2013/05/23-22
volume shadow copy cannot be
initialized
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Log a case 4644965516 with
vendor HP,actively working on
issue as configuration drive is
not backed up. Failed object:/config Backup INC000000084926
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/05/22-20
volume shadow functionality
could not be initialized
sgsitula02.the-ascott.com 2013/05/22-20
Fallbackuk legacy to filesystem
not allowed
Tools Servers
No Failures
Other Team working With
Backup Team
INCIDENT No.
Working on it. Failed object:/config,/D Backup INC000000084720
Backup has been recovered Failed object:/D: Backup INC000000084720
Remarks
Client
Backup
SessionID
Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/05/21-26
volume shadow functionality could
not be initialized
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Working on it. Failed object:/config Backup INC000000084604
Remarks
Client
Backup
SessionID
Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/05/20-20
volume shadow functionality
could not be initialized
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Issue with vss as it is not initialized
working with wintel Failed object:/config,D: Backup INC000000084524
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/05/19-10
Fallbackuk legacy to filesystem not
allowed
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Backup ran successful in its
next session Failed object:D: Backup INC000000084322
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client Backup SessionID Issue
CL Servers
sgdestiny2p.dc.capitaland.com 2013/05/15-21
Fallback to legacy filesystem not
allowed
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backuprun recovered in its next Failed object:/C: Backup INC000000083968
Remarks
Client
Backup
SessionID
Issue
CL Servers
No failure
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
CL Servers
No failure
Tools Servers
clremapp001.dc.capitaland.com 2013/05/12-2
Cannot connect to inet of
system
Other Team working
With Backup Team
INCIDENT No.
Working with server owner and
aplication team
Failed
object:/configuratio
n,/c,/D Backup INC000000083648
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
clremapp001.dc.capitaland.com 2013/05/12-2
Cannot connect to inet of
system
bppm.dc.capitaland.com 2013/05/12-1
Fallback to legacy filesystem not
allowed
Other Team working
With Backup Team
INCIDENT No.
Workingn on it
Failed
object:/configuration,/c,/D Backup INC000000083600
Workingn on it Failed object:/L: Backup INC000000083599
Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client Backup SessionID Issue
CL Servers
Bosskiall exchange backup 2013/05/08-26
The file path couldn't be found as agent
host reached its inactive timeout
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Failed backup was retriggered
and recovered
Failed
object:EXLOG\DAG-
1\LOG6 Backup INC000000083322
Remarks
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
sgvenus02.the-ascott.com 2013/05/06-21
Fall back to legacy FS was not
allowed
Failed backup was
retriggered and recovered
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No.
Failed object:/C: Backup INC000000083078
Remarks
Client
Backup
SessionID
Issue
Other Team
working With
Backup Team
CL Servers
No failure
Tools Servers
No Failures
Remarks
INCIDENT No.
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client Backup SessionID Issue
CL Servers
No Failure
Tools Servers
clhpnnmi001.dc.capitaland.com 2013/05/03-1 Fall back to legacy FS was not allowed
clremapp001.dc.capitaland.com 2013/05/03-5
There is no enough space on the server
for the agent to complete the backup
Other Team working
With Backup Team
INCIDENT No.
Backup retiggered and recovered Failed object:\c Backup INC000000082578
Working with server owner and
aplication team
Failed
object:/configuration,/c,
/D Backup INC000000082609
Remarks
Client Backup SessionID Issue
CL Servers
Bosskiall exchange backup 2013/05/01-16 The file path couldn't be found
Tools Servers
cldashnnm002.dc.capitaland.com 2013/05/02-4
Fall back to legacy FS was not
allowed
Other Team working
With Backup Team
INCIDENT No.
Failed backup was retriggered
and recovered
Failed
object:EXLOG\DAG-
1\LOG8 Backup INC000000082454
Failed backup was retriggered
and recovered
Failed
object:\configuration Backup INC000000082458
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
CL Servers
sgvenus01.the-ascott.com 2013/04/29-18 Valid mount point could not be found
Tools Servers
clbbna001.dc.capitaland.com 2013/04/30-3
Other Team working
With Backup Team
INCIDENT No.
Failed backup was
retriggered and recovered Failed object:/D Backup INC000000082269
Failed backup was
retriggered and recovered
Failed
object:/Configuration Backup INC000000082296
Remarks
Client
Backup
SessionID
Issue
CL Servers
Bosskiall exchange backup 2013/04/28-10 The file path couldn't be found
sgvenus02.the-ascott.com 2013/04/28-6
Fall back to legacy FS was not
allowed
Tools Servers
Clhpnnmi001.dc.capitaland.com 2013/04/29-2
Fall back to legacy FS was not
allowed
Other Team
working With
Backup Team
INCIDENT No.
Failed backup was retriggered
and recovered
Failed object:Exlog\DAG1-
LOG11 Backup INC000000082188
Failed backup was retriggered
and recovered Failed object:/C: Backup INC000000082183
Failed backup was retriggered
and recovered Failed object:/D: Backup INC000000082197
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No failure
Tools Servers
No Failures
Remarks
Client
Backup
SessionID
Issue
Other Team
working With
Backup Team
CL Servers
No failure
Tools Servers
No Failures
Remarks
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No failure
Tools Servers
No Failures
Remarks
Other Team working With Backup
Team
INCIDENT No.
Client Backup SessionID Issue
CL Servers
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
ralpatine.dc.capitaland.com 2013/04/21-4 IPC Read Error Backup Recovered
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No.
Failed obect:/c : Backup INC000000081331
Remarks
Client
Backup
SessionID
Issue
CL Servers
Bosskiall Exchange backup 2013/04/20-07
reached its connection time
out.
Backup has been
recovered.
Tools Servers
No Failures
Remarks
Other Team
working With
Backup
Team
INCIDENT No.
Failed
Object:Exlog/DA
G1-
Log6,Exdb/Dag1-
DB8 Backup INC000000081298
Remarks
Client
Backup
SessionID
Issue
CL Servers
No failure
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client
Backup
SessionID
Issue
Other
Team
working
With
INCIDENT
No.
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Client Backup SessionID Issue
CL Servers
ackbar.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
bosskiapp5.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
bosskiapp6.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
helium.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
muftakia.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
skywalker.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
skyworld.dc.capitaland.com 2013/04/17-28
Backup failed due to medium
error
sgsitula0.the-ascott.com 2013/04/17-28
Backup failed due to medium
error
sgsitula01.the-ascott.com 2013/04/17-28
Backup failed due to medium
error
sgsitula02.the-ascott.com 2013/04/17-28
Backup failed due to medium
error
sgdara.the-ascott.com 2013/04/17-28
Backup failed due to medium
error
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Backup was recovered
immediately with faulty tape
removed Failed object:All FS Backup INC000000080994
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
bppm.dc.capitaland.com 2013/04/17-4
issue with connection to media
agent
Remarks
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered Backup INC000000080835
Client
Backup
SessionID
Issue Remarks
Other
Team
working
With
INCIDENT
No.
CL Servers
No Failures
Tools Servers
No Failures
Client
Backup
SessionID
Issue Remarks
Other
Team
working
With
INCIDENT
No.
CL Servers
No Failures
Tools Servers
No Failures
Client
Backup
SessionID
Issue Remarks
Other
Team
working
With
INCIDENT
No.
CL Servers
No Failures
Tools Servers
No Failures
Client
Backup
SessionID
Issue Remarks
Other
Team
working
With
INCIDENT
No.
CL Servers
No Failures
Tools Servers
No Failures
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working With
Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
Other Team
working With
Backup Team
CL Servers
No Failures
Tools Servers
No Failures
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working With
Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue Remarks
CL Servers
BOSSKIA Exchange Full 2013/03/29-18
Media agent connection
timed out Backup Recovered
Tools Servers
No Failures
Other Team working With Backup
Team
INCIDENT No.
NA INC000000078682
Client Backup SessionID Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue Remarks
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working With
Backup Team
INCIDENT No.
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
Exchange backup 2013/03/25-3
Server was unresponsive, after
patching reboot made server up.
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered Failed object:All FS backup INC000000077954
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
bppm.dc.capitaland.com 2013/03/22-4
Cannot cannot to server,P1 #77689
is going on for its remediation
clbppm001.dc.capitaland.com 2013/03/22-4
Cannot cannot to server,P1 #77689
is going on for its remediation
Other Team
working With
Backup Team
INCIDENT No.
Will try to recover backup
once up Failed object:L: Backup INC000000077704
Will try to recover backup
once up Failed object:c:,Q: Backup INC000000077704
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT
No.
Remarks
Client Backup SessionID Issue
CL Servers
northsta.dc.capitaland.com 2013/03/17-9
Receive abort request from session
manager
dengar.dc.capitaland.com 2013/03/17-9
Receive abort request from session
manager
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered
Failed
object:oracle/(RJD(Sapdata2
&3)Sapbackup),(RJQ
SAPBackup) Backup INC000000077298
Backup has been recovered
Failed
object:oracle/(CRQ(Sapdata
4&3)SAPBackup)CRD(SAPBa
ckup) Backup INC000000077298
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
Remarks
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
clmydbdev.dc.capitaland.com 2013/03/11-4 Cannot connect to backup server
Bppm.dc.capitaland.com 2013/03/11-4 Cannot connect to media agent
Other Team
working With
Backup Team
INCIDENT No.
Working on it. Failed object:c,config Backup INC000000076690
Backup has been recovered Failed object:/L: Backup INC000000076690
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
Bosskiall Exchange backup 2013/03/07-18
The client reached its inactivity time
out
Tools Servers
No Failures
Other Team working
With Backup Team
Backup has been recovered
Failed object:EXDB/DAG-
1/DB13 Backup
Remarks
INCIDENT No.
INC000000076435
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working With Backup
Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
Manwe.dc.capitaland.com 2013/03/02-3 Backup failed because of bad tape
sgdeimos1.the-ascott.com 2013/03/02-3 Backup failed because of bad tape
sgdeimos2.the-ascott.com 2013/03/02-3 Backup failed because of bad tape
crlnt23.dc.capitaland.com 2013/03/02-3 Backup failed because of bad tape
ariel.the-ascott.com 2013/03/02-3 Backup failed because of bad tape
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered . Failed object: Backup INC000000075959
Backup has been recovered . Failed object: Backup INC000000075959
Backup has been recovered . Failed object: Backup INC000000075959
Backup has been recovered . Failed object: Backup INC000000075959
Backup has been recovered . Failed object: Backup INC000000075959
Remarks
Client Backup SessionID Issue
CL Servers
Dengar.dc.capitaland.com 2013/03/1-21 Connection to media agent is broken
Tools Servers
No Failures
Other Team working With
Backup Team
Backup has been recovered Failed object:oracle/CRD/sapdata(1,3,4) Backup
Remarks
INCIDENT No.
INC000000075929
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
clhpnnmi002.dc.capitaland.com 2013/03/01-1
Connection to media agent
broken
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered Failed object:/E: Backup INC000000075835
Remarks
Client
Backup
SessionID
Issue
CL Servers
crlnt23.dc.capitaland.com 2013/02/27-19
Connection to client was time
out as the server was not
reachable and was one of the
effected ongoing issue
yesterday.
renault..dc.capitaland.com 2013/02/27-20
The vbda on host reached its
inactivity time out
Tools Servers
clhpnnmi002.dc.capitaland.com 2013/02/28-1
Connection to media agent
was broken
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered Failed object:All drives Backup INC000000075662
Backup has been recovered Failed object:/config Backup INC000000075676
Backup has been recovered Failed object:/config,/c Backup INC000000075690
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue Remarks
CL Servers
No Failures
Tools Servers
CLBPPM001 2013/02/17-1
System Recovery Data could not be
transferred to the Cell Manager
Backup
Recovered
Other Team working With Backup
Team
INCIDENT No.
NA INC# 74689
Client
Backup
SessionID
Issue
Other Team
working With
Backup Team
INCIDENT No.
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Client Backup SessionID Issue Remarks
Other Team working With
Backup Team
CL Servers
No Failures
Tools Servers
No Failures
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working
With
Backup
Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup
Team
Remarks
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
sgvenus01.the-ascott.com 2013/02/12-16
Fallback legacy to filesystem was not
allowed
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup was recovered with session
ID 2013/02/13-7 Failed object:/C Backup
Remarks
INCIDENT No.
INC000000074431
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
sgvenus02.the-ascott.com 2013/02/10-6
Fallback legacy to filesystem was
not allowed
Bosskiall exchange backup 2013/02/10-10
The mount point reached its
inactive time out.
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup was recovered with
session ID 2013/02/11-10 Failed object:/C Backup
Backup was recovered with
session ID 2013/02/11-4
Failed
object:/Bosskiapp56_group1/EXD
B/DAG1-DB4 Backup
Remarks
INCIDENT No.
INC000000074376
INC000000074345
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
Remarks
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
Remarks
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working
With
Backup
Team
INCIDENT
No.
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
cldashnnm001.dc.capitaland.com 2013/02/04-5
Fallback to legacy filesystem is
not allowed
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered Failed object:/config Backup INC000000073787
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
Sarlacc1.dc.capitaland.com 2013/02/01-22
Connection to media agent from host to client
suffer from time lag
Bosskiall_Exchange backup 2013/02/01-23 The client reached its inactivity time out
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered Failed object:/home Backup INC000000073680
Backup has been recovered
Failed
object:EXLOG\DAG1-LOG8 Backup INC000000073672
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working With
Backup Team
Remarks
INCIDENT No.
Client Backup SessionID
CL Servers
Tools Servers
clcpcmk001.dc.capitaland.com 2013/01/30-04
Issue
fallback to legacy filesystem bakup was not allowed
Backup has been recovered
Remarks
Other Team working
With Backup Team
INCIDENT No.
failed object: \configuration Backup INC000000073333
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT
No.
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team working
With Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team working With
Backup Team
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other
Team
working
INCIDENT
No.
Remarks
Client Backup SessionID Issue
CL Servers
sgvenus02.the-ascott.com 2013/01/19-4
Fall back legacy to filesystemm not
allowed.
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup has been recovered. Failed object:/D Backup
Remarks
INCIDENT No.
INC000000072373
Client
Backup
SessionID
Issue
CL Servers
sgvenus01.the-ascott.com 2013/01/18-17
Fall back legacy to filesystemm not
allowed.
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup has been recovered. Failed object:/D Backup
Remarks
INCIDENT No.
INC000000072270
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working
With
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
Clcpcmk001.dc.capitaland.com 2013/1/15-3
Fallback legacy to filesystem backup is not
allowed
Other Team
working With
Backup Team
INCIDENT No.
Backup has been recovered. Failed Backup:/config Backup INC000000071806
Remarks
Client Backup SessionID Issue
CL Servers
Ralpatine_Fs 2013/01/13-4 Connection was reset by peer
Bosskiall_Exchange backup 2013/01/
Cannot load the exchanegr
medium,device adrress not
found
Tools Servers
No Failures
Other Team
working With
Backup Team
Issue with library ,reboot of library is
done,checking with connection once
done will recover backup Failed Object:/c Backup
Issue with library ,reboot of library is
done,checking with connection once
done will recover backup Failed Object:All FS Backup
Remarks
INCIDENT No.
INC000000071595
INC000000071640
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other
Team
workin
INCIDE
NT No.
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
Remarks
INCIDENT No.
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
Exchange backup 2013/01/4-50 The host reached its inactivity time out.
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup has been recovered successfully
with session Id 2013/01/5-6
Failed object:Bosskiaap-
56_Group2/EXLOG/DAG1-
LOG8 Backup
Remarks
INCIDENT No.
INC000000070759
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
Exchange Backup 2013/01/02-27
IPC failure:system error causing
connection abort.
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup recovered
Failed object:EXLOG/DAG-
1(LOG15,LOG14,LOG13,LOG12,LO
G11,LOG9),EXDB/DAG-
1(DB15,DB14,DB9,DB12,DB11,DB7,
DB6) Backup
Remarks
INCIDENT No.
INC000000070420
Client Backup SessionID Issue
CL Servers
No Failures
Tools Servers
No Failures
Remarks
Other Team
working
With
INCIDENT No. Remarks
Client
Backup
SessionID
Issue
CL Servers
No Failures
Tools Servers
No Failures
Other Team
working With
Backup Team
INCIDENT
No.
Remarks
Client
Backup
SessionID
Issue
CL Servers
sgarm3.dc.capitaland.com 2012/12/30-10
There is an issue with HPDP client
SGARM3 (HP-UX server)
communication with backup server
Chewbaw despite that services are
running on the client system
Tools Servers
No Failures
Other Team
working With
Backup Team
Backup agent install and
successfully imported
proceeding for full backup. Failed object:All FS Backup
Remarks
INCIDENT No.
INC000000069430