Attention: TAN SRI DATO SRI ZAMZAMZAIRANI MOHD ISA,

Managing director
You received this letter because I hoe that it is the last resort to !i" #$ roble#% I have
been !acing this roble# since the da$ I subscribed to #$ Internet ac&age% I have
reorted that issue over and over again and this roble# &ee co#ing bac&% I 'ant to let
$ou &no' that this roble# ca#e bac& again on Dece#ber and I had reorted this issue
and this is still $et to be solved% The issue I a# re!erring to is #$ slo' strea#ing and
do'nload seed on international servers%
(atel$, I reorted it again and this issue is artiall$ solved 'hich I !ind it susicious% In
Dece#ber, I !ind it hard to strea# videos and #ovies all da$ long but right no' I a# able
to strea# it in the #orning%
As I a# a universit$ student right no', I did research and e"eri#ents and !ound out that
the #ain reason is $ou are throttling #$ Internet connection 'hich I thin&
is unaccetable) I even !ound out that the throttling onl$ doesnt al$ to oular 'ebsites
because TM 'ants it to be undetected% *or $our in!or#ation, NOT A(( +,STOM-RS
AR- SO ST,.ID) No' I reali/ed 'h$ the roble# &ees getting unsolved or the roble#
'ill co#e bac& again even though it is solved% TM 'ill i#ose the throttling again as ti#e
ass b$ because the heat b$ the custo#er is gone0 A# I right0
In a nutshell, I de#and #$ roble# to be solve .-RMANANT(Y
i! $ou do not 'ant to bring this issue to the #edia as I a# going to
'rite letter to editors on local and international ne'saers% A
reort to M+M+ 'ill also be !iled%
.lease note that this is also a 'arning letter)
1$,
(ee Z2
34567894:97%