Email: - amitmsra@gmail.com Career Objective Intend to bild a career in a leading cor!orate and "or# "it$ committed % dedicated !eo!le& "$ic$ "ill $el! me to ta! m' !otential to t$e o!timm. (lso "illing to "or# as a #e' !la'er in c$allenging % creati)e en)ironment "it$ t$e $el! o* m' e+!erience and s#ills. Career History Arifin Pvt. Ltd., Bhubaneswar. Wor Profi!e"# ,or#ing as a $rainer for %oft %i!!s, &oice and Accent& %'oen (n)!ish& Pre# '!acement $rainin)& Persona!ity deve!o'ment % also associated "it$ Cor'orate $rainin) Pro)rams& since -ne *++,. .es!onsible *or condcting training and to de)ice training modles *or t$e in-$ose sessions *or /!o#en Englis$ and /o*t /#ills session. 0a)e trained alread' more t$an o)er -+,+++ stdents. 0eading a team *or condcting Wor P!ace %i!! .eve!o'ment sessions at di**erent cor!orate $oses. 0eading a team res!onsible *or arranging /eminars and 1areer de)elo!ment !rograms at di**erent colleges& bot$ 2eneral and 3ec$nical& in and arond 4$banes"ar. I am also entrsted "it$& bringing ne" training and bsiness o!tions to t$e institte and to deal "it$ t$e client at t$e initial stages. 5re!are t$e re6ired modles and !lanning t$e "$ole c$ores o* t$e ne" !rocess along "it$ m' team mate. .es!onsible *or condcting training regarding Pre#'!acement trainin) at di**erent colleges in 7dis$a. 1ondcted sessions as *aclt' at: /unu'ur" 2IE3. BB%0" 2I3(& 2E1& 18.1E& 2IE3 1 % 2& 0I3E10& 9I/3& 1E4& 9I/:& ;I3& /'nerg'& E(/3& 8I83E10& 4IMI3& 1I3E& Inds& etc. Cuttac" :.IEM/. .henana!" /'nerg'. 0a)e "or#ed as a consltant trainer to W1P0O P&$. L$.. t$rog$ (.I<I;& *or dration o* 2 mont$s. Projects"# Punjab 2ationa! Ban I $a)e condcted a cor!orate training !rogram o* = $ors s!anning o)er t"o da's *or 5n>ab ;ational 4an# as a gest trainer on s#ills li#e team bui!din), motivation 3 attitude& s!eciall' designed *or managers "or#ing at 5;4 allo)er 7dis$a. Larsen 3 $oubro Limited I am associated "it$ LA0%(2 3 $O4B0O L1M1$(. ?@%3& 9ansba$alA as a trainer *or internal training !rogram designed *or bot$ t$e senior and t$e >nior ran#ed o**icers. I am res!onsible *or designing& condcting& and gaging t$e e**ecti)e !er*ormance o* t$e !artici!ants a*ter t$e training. Wi'ro Pvt. Ltd. I "as associated "it$ W1P0O as a consltant t$rog$ (.I<I; to assist in its $iring !rocesses in 7dis$a. .es!onsibilities in)ol)ed in training t$e !ros!ecti)e candidates into Accent neutra!i5ation and ma#e t$em a"are abot )arios tec$nicalities o* t$e >ob. Associated with 12P 6 71ndian 2etwor for Peo'!e Livin) with H1&8A1.%9 I am associated "it$ Wor!d Wide Concern for H1& A1.% !rograms. 3raining t$em to be a 5ositi)e /!ea#er& 2aining 1on*idence& /el* Moti)ation tec$ni6e& /tor' telling tec$ni6es and training t$em into s#ills regarding E**ecti)e 5blic /!ea#ing are some o* t$e areas t$at I am entrsted to *abricate among t$e !artici!ants. 1: 1nte!!i)ent %ervices, Bhubaneswar. Wor Profi!e"# ,or#ed as a $rainer for &oice and Accent. <or a dration o* ; Months. .es!onsible *or training candidates to de)elo! Communication %i!!s ?bot$ )erbal and non)erbalA& Persona!ity .eve!o'ment& %'oen (n)!ish& Presentation %i!!s, 1nter'ersona! %i!!s, /rou' Communication. .es!onsible *or training as!irants on call center basics& Communication .eve!o'ment& Listenin) %i!!s& Accent 0eduction& sing 4% and 4< accents& 1ncurrin) %e!!in) %i!!s and !ro!er Ca!! Center (ti=uettes to t$e !ros!ects. ,or#ed at 9endra!ara 4ranc$ as Center Mana)er % $rainer& "$ere m' res!onsibilities inclded de)elo!ing t$e bsiness o* t$e center& !lanning !ro!er met$ods *or mar#eting t$e brand and to re!ort t$e same to t$e Bonal o**ice simltaneosl' condcting training !rograms and re!ort t$e de)elo!ment to t$e Bonal o**ice. $A$WA $echno!o)ies P&$. L$.., Bhubaneswar. Wor Profi!e"# ,or#ed as t$e $eam Member 74< %hift 3 4% %hift9 for a year. 0andling all /!er)ising calls& 3eam .e!orts *or C9 s$i*t. ,or#ed *or t$e clients D.ish 2etworE& DPros'ect BaseE and DMayate! Ca!!in) CardsE. <1>$, Bhubaneswar. Wor Profi!e"# ,or#ed as an Adjunct $rainer for &oice and Accent *or a !eriod o* ? months. .es!onsible *or training as!irants on call center basics& communication deve!o'ment& !istenin) si!!s& accent reduction& incurrin) se!!in) si!!s and 'ro'er ca!! center eti=uettes to t$e !ros!ects. (lso res!onsible *or $el!ing as!irants "it$ 1nterview facin) %i!!s& /rou' .iscussions, Main) Presentations, 4sin) Pro'er Body Lan)ua)e, de)elo!ing effective 1nter'ersona! si!!s, communication si!!s ?bot$ )erbal and non)erbalA. AB2(0 Consu!tancy, Bhubaneswar. Wor Profi!e"# ,or#ed as t$e Adjunct $rainer for &oice and Accent *or ; months. ,as .es!onsible *or training as!irants on call center basics& communication deve!o'ment& !istenin) si!!s& accent reduction& incurrin) se!!in) si!!s and 'ro'er ca!! center eti=uettes to t$e !ros!ects. (lso res!onsible *or $el!ing as!irants "it$ 1nterview facin) %i!!s& /rou' .iscussions, Main) Presentations, 4sin) Pro'er Body Lan)ua)e, de)elo!ing effective 1nter'ersona! si!!s, communication si!!s ?bot$ )erbal and non)erbalA. %ri %ai Consu!tancy, Chennai. Wor Profi!e"# ,or#ed as t$e &isitin) $rainer for &oice and Accent *or , months. .es!onsible *or training as!irants on call center basics& communication deve!o'ment& accent reduction& Csing !ro!er C9 or C/ (ccent& %'oen (n)!ish, 1nterview >acin) %i!!s 3 /.. Ba!aji Consu!tancy, Chennai. Wor Profi!e"# ,or#ed as t$e &isitin) $rainer for &oice and Accent *or , months. .es!onsible *or training as!irants on call center basics& communication deve!o'ment& accent reduction& Csing !ro!er C9 or C/ (ccent& %'oen (n)!ish, 1nterview >acin) %i!!s 3 /.. 1C1C1 Ban, Hyderabad. Wor Profi!e"# -oined in as Phone Banin) Officer& and "or#ed *or a time s!an o* @ months. (lso "or#ed as t$e *loor MI/ o**icer. ,as !romoted to t$e Escalations in a record time o* 3 mont$s. %i!!s"# (c6aintance "it$ /.3 ?/b-conscios .e!rogramming 3ec$ni6es.A ("areness o* ;@5 ?;ero-lingistic 5rogramming.A Fest *or learning ne" and inno)ati)e t$ings. 3eam management and team $andling s#ills. 1om!etent in inter!reting non)erbal messages. <lent con)ersant and !ossess strong commnication s#ills. ,ell )ersed in Microso*t 7**ice 5ac#age. ?2000&2003&2007A 5rogramming langages li#e 1& 1++& -a)a& /trts. (Atra Curricu!ar Activities"# ,on !riGes in singing at sc$ool and college le)el. ,as a #e' member in t$e E)ent organiGing team *or t$e D<lorence 2004E& 4$banes"ar. (ducationa! :ua!ification"# 1om!leted M.4.( in 0. nder /i##im Mani!al Cni)ersit' ?2012A. 4ac$elor o* Engineering in Electrical ?9r!a>al Engineering 1ollegeA& Ct#al Cni)ersit'& 4$banes"ar& 7dis$a ?2004A. +2 /cience ?E#amra 1ollegeA& 10/E& 4$banes"ar& 7dis$a ?2000A. 10 t$ & :.(.8. 5C.I& 14/E& 5ri& 7dis$a ?1998A. 1nterests" Msic /inging 7bser)ing 0man 4e$a)ior /td'ing 4od' @angage .eading 2etting to #no" abot 1om!ters % 2adgets. Persona! .etai!s"# :ate o* 4irt$: 22-11-1981. @angages 9no"n: Englis$& 0indi& 7ri'a& 4engali. (ddress: :.9 Mis$ra& 5lot ;o:1047& /riram ;agar& 4$banes"ar& 7dis$a& 7H1002 Amit Mishra