The Myth of 6 Sigma

Fundamentals Fundamentals
3
rd
March 2009, 53
rd
Monthly Seminar
PMI KPCC
Zeeshan Jawaid
Contents
History of 6 Sigma
What is Sigma
What is 6 Sigma What is 6 Sigma
The Cost of Poor Quality
Performance Comparison Performance Comparison
6 Sigma Strategy
The Focus of 6 Sigma
Process Variation
All Sigma Levels
2
Conclusion
(Duration: 50 min)
History of 6 Sigma History of 6 Sigma
In 1980s the Motorolas management decided to create drastic
i i h i h i li l i d ki positive change in their quality values in order to get a top ranking
in the competitive business market.
ThereforetheCEOof Motorolaof that timeMr BobGalvingavea Therefore the CEO of Motorola of that time Mr. Bob Galvin gave a
track to his company toward a remarkable success voyage.
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What is Sigma? What is Sigma?
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What is 6 Sigma?
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What is 6 Sigma
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The Cost of Poor Quality (as a % of Revenue) The Cost of Poor Quality (as a % of Revenue)
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Performance Comparison
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What Do We Know About Our Processes?
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Key to Improvement
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DMAIC Road Map
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6 Sigma Strategy
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The Focus of 6 Sigma The Focus of 6 Sigma
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The Focus of 6 Sigma
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Funnel Effect of Xs
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Practical Application
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Which business function can Use it ? Which business function can Use it ?
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Process Average is important.
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Variation Reduction
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Variation Reduction
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How do you get 6 Sigma Performance?
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Three dimensions of 6 Sigma Performance g
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Sigma Levels Sigma Levels
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How are we Performing?
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6 Sigma in Perspective 6 Sigma in Perspective
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What does 6 Sigma Process look g
like
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The 4.5 Sigma Wall
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Focus on the Customer
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Companies Employing 6 Sigma worldwide
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Conclusion
6 Sigma has already been applied to several diversified fields like
Banking, Healthcare, Education, Services delivery and so forth in
order to:
Cost reduction
Productivity improvement
Market share growth
Customer retention
Defect reducing
Cultural change
P d / S i d li
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Product/ Service delivery
Thank you Thank you
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