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Total qua

Total quality management (TQM)


Assignment no 1

1. Differentiate between the following:
a) TQM and TQC
b) JIT and MRP
c) Traditional quality management and TQM
d) Internal and external customers
2. Describe the need of quality in the present day context. What are the impacts of
quality and why it is necessary?
3. Define TQM. What are its major elements? What are the principles and barriers in TQM
implementation? How can you remove these barriers?
4. What are the strength and deficiencies of TQM? Explain briefly but clearly how the
strengths can be enhanced and deficiencies improved.
5. Who is Deming? Explain the Demings 14 points briefly.






























Introduction to information technology
Assignment no 1

1. Define computer and characteristics of the computer and also advantage and
disadvantage of computer.
2. Define History and Types of Computer.
3. What is the role of computer buses and ports in the mother board? Also discuss any
three buses in detail.
4. Explain some devices which perform both input and output functions? Give your
answer with proper examples.
5.Define program language and also the type of program language.

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