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Today, it is essential for organisations to pay greater attention to data and information, which
must be considered as a valuable strategic resource. However, many organisations are
challenged by determining the right way to improve the level of data quality.
Saša Baškarada presents a capability maturity model for information quality management
process assessment and improvement. The author employed six exploratory case studies and
a four round Delphi study to gain a better understanding of the research problem and to build
the preliminary model, which he then applied in seven international case studies for further
enhancement and external validation. The model is a set of evaluation tools and
methodologies, which are intended to assist with the identification of relevant problems and
solutions. Thus, the Information Quality Management Capability Maturity Model (IQM-CMM)
may provide organisations with a measure of their maturity in information quality
management, along with recommendations for increasing the level of maturity.
Inhalt
Total quality management - quality awards and frameworks - quality standards and best
practices - data and information quality - justification for the qualitative interpretive research
approach - criteria for judging the quality of qualitative interpretive research
Autor
Dr. Saša Baškarada completed his doctoral thesis at the Strategic Information Management
Laboratory at the University of South Australia.
____ Exemplare
Name | Vorname
Baskarada, Sasa
IQM-CMM: Information
Firma | Uni
Quality Management
Capability Maturity
Abteilung | Position
Model
978-3-8348-0985-8
Branche | Anzahl der Mitarbeiter im Unternehmen
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