2. What devices (LUNs for open systems hosts, UCBs for mainframe are affected. !. "n #hat $%s, &%s, or &$s' (. When did this occ)r (specific date and time' *. +s there a pattern' (%ny partic)lar time of day, ho# lon, has this iss)e been ,oin, on. -. %re there any errors' .. %ny chan,es to the hard#are/soft#are' (%nythin, ne# added to the environment. 0. What is the host type and version' 1. What applications are involved' 12 What type of s#itch' a. +f 3cD%4%, yo) #ill need model type, cabinet n)mber, and the s#itch name/names (We can dial in to the s#itch. b. +f Brocade, yo) #ill need model type, s)pportsho# o)tp)t if possible (We cannot dial into the s#itch. c. +f Cisco, yo) #ill need to telnet into s#itch and lo, in as admin. %t the cmd prompt, type5 term len 2 sho# tech6s)pport detail (this #ill r)n the report. "nce this is done yo) #ill need to see the term len bac7 to !2 8 term len !2 11. What &3C soft#are on site and version' 12. +f they do have &CC is WL% (Wor7load %naly9er available' 1!. What is the :B%'