JORDAN C.

GUERRA
842 Logan Avenue, Bronx, NY 10465
917.463.7013 | Jordanguerra.ua@gmail.com | Guerracom570.weebly.com
EDUCATION
The College of Saint Rose
Albany, New York
Master of Arts, Communications
September 2012 - May 2014
Concentration: Public Relations, Journalism. GPA: 3.7
Published in the Saint Rose Chronicle and Timesunion.com
Relevant coursework: External Relations, Reputation Management, Public Relations History and Practice,
Digital Video Production, New Media Production, Crisis Communication, Media Ethics, Group Communication
and Leadership
University at Albany, State University of New York
Albany, New York
Bachelor of Science, Business Administration
September 2006 - May 2010
Concentration: Marketing, Finance. GPA: 3.0
Relevant coursework: Marketing Principles, Information Decision Systems, Computer Applications in Business,
Global Marketing
EXPERIENCE
RBS Citizens Bank
Albany, New York
Head Teller
September 2010 May 2014
Managed cash inventory by regulating inventory, supervising tellers' drawer balances, exercising vigorous
attention to detail, and adjusting cash orders based on customer-relationships
Exceeded sales goal throughout eight consecutive quarters by exercising clear and concise communication
skills, building relationships with local businesses, and earning customers' trust
Translated promotional marketing materials for Your Place Banking campaigns within Spanish-speaking
communities
New York State Assembly, Office of Assemblyman Felix W. OrtizSomos el Futuro, Inc.
Albany, New York
Communications Assistant
May 2013 - August 2013
Researched, drafted and edited compelling news releases, newsletters, features, and other publications to create
awareness of upcoming events, communicate proposed legislation to constituents, optimize donor relations, and
provide updates on Hispanic Task Force activity
Monitored new and traditional media for information pertinent to Mr. Ortiz's legislative activities
Worked closely with Chief of Staff to manage Mr. Ortiz's website and social media presence
Maintained media-contact databases to ensure effective news dissemination
Composed the Assemblyman's talking points for public and television appearances pertaining to proposed
legislation
University at Albany, State University of New York
Albany, New York
Career Counselor
June 2010 August 2010
Developed preliminary career paths for high school students from diverse backgrounds; assisted with college
applications, personal essays, and resume building
Worked closely with university administrators, including Financial Aid and Admissions personnel, to organize
educational workshops and introduce students to campus living
Collaborated with the Educational Opportunity Program and the Multicultural Resource Center to coordinate
student networking events
SKILLS
Bilingual (Spanish & English) Multimedia Applications (Sony Vegas Movie Studio, iMovie, Adobe Photoshop) Strategic
Writing Content Management Systems (WordPress, Weebly) Microsoft Office Suite Photography