Angela Misko

Leadership Chapter 10: Overcoming Obstacles

10.1 Path-Goal Styles Questionnaire





My scores were equally highest for directive leadership and supportive leadership. I also
scored highly for achievement-oriented leadership however this score was slightly lower
than directive and supportive. I scored moderate in participative leadership, which was
my lowest score. I think these results accurately reflect my leadership style because I am
very directive but I am also very supportive. I feel that I could improve my ability to be a
participative leader because often times I may forget to include others in my decision
making.
10.2 Observational Exercise

Meeting observed: Monthly dietitian staff meeting
General observations: Setting took place in the dietitians office. CNM present on
speakerphone.
Observations of the leaders behavior: Very enthusiastic, spoke clearly.
Observations of group members behaviors: Most dietitians paying attention. Many ask
questions.


1. What are the goals of the individuals or group you observed? Are the goals clear?

The goals for this staff meeting were to evaluate the past month of performance,
increase HCAP scores, and discuss future changes that will be made within the food
and nutrition department. Goals are clearly outlined and specified by the lead
dietitian. For example, one of the goals on the Dietitian Meeting Agenda is to
standardize formularies as much as possible. When goals are clear and
understandable, individuals are more likely to be successful in achieving them.

2. What are the major obstacles confronting the individuals in this group?

Major obstacles confronting the dietitians are unclear directions and complex tasks.
For example, one of the topics of discussion for this meeting was formulary changes.
It was unclear to one of the dietitians how to process orders for new formulas being
used in the hospital and due to lack of instruction there has been issues with the
amount of tube feeding supplements available in stock. Complex tasks such as meal
rounds and PI statements can also be overwhelming for the dietitian who must see
almost 20 patients in a day.

3. What style of leadership did the leader exhibit? Was it appropriate for the group?

The lead dietitian exhibits directive leadership because she often takes charge by
clarifying issues and setting clear standards of performance by making rules and
regulations known to everyone. This type of leadership is helpful when employees
undergo obstacles such as unclear directions and complex tasks. By advising the
dietitians when they can complete their meal rounds and PI statements and helping
them to manage their time, the dietitian was able to make the dietitians see that their
overload of work was not that bad. The lead dietitian also complimented them by
telling the staff they are more than capable of doing the work which helps the
employees to feel more competent about their work. Unclear directions about the new
formulary changes were also resolved by the lead dietitians directive leadership
because she was able to give clear directions and instruct the dietitian on how to work
with the new changes.



4. If you were leading the group, how would you lead to help group members?

Depending on which dietitian I was leading, I would change my style of
leadership to fit the individuals needs. Sometimes individuals just need you to listen
to their complaints, encourage them, or provide direction. The first step would be to
figure out what the problem is and then to determine what should be done to solve the
problem.
I would provide direction and help others to see the goal in a situation where
individuals were uncertain of what was expected or was confused about a task. If an
individual shows low motivation to work, I would help them to feel competent by
encouraging them and congratulating them for their achievements. I would also help
them to get what they expect and value what they do by ensuring the dietitians
receive a raise if they have earned it and giving special achievement awards.
Under the circumstance that work is too simple and mundane, I would attempt to
strike conversation about personal life and provide social support. Under the
circumstance that work is too overwhelming I would provide clear direction and
make the goals clear.
Many different cr=circumstances call for different action. I good leader will know
when to change their leadership style to accommodate the needs of the subordinate.