Returns Process and Settings

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RETURNS PROCESS IN SAP

Sales Returns: Sales Returns is a process where in a customer sends the material back to the
supplier, generally when the material is found to be defective.
Returns Document: In SAP a Sales Returns Document is created either with respect to Invoice
or the actual Sales Order.
Transaction Flow: Invoice / Sales Order Returns Order Returns Delivery Post Goods
Receipt [PGR].

DOCUMENT TYPE SETTINGS IMG

Path: IMG SD Sales Sales Documents Sales Document Header Define Sales
Document Type
T-Code: VOV8
Standard Document Type: RE -Returns Sales Document
Table: TVAK : Document Type - AUART [Field]

RE document Settings
SD Document Category : H - Returns
Transaction Group : 0 - Order
Screen Sequence Group : RE - Returns
Incompletion Procedure : 14 - Credit Memo
Delivery Type : LR - Returns Delivery
Delivery Related Billing Type : RE - Credit for Returns
Order Related Billing Type: RE - Credit for Returns
Billing Block : 08 - Check Credit Memo
Propose Delivery Date : Activated

ITEM CATEGORY - IMG
Path: IMG SD Sales Sales Documents Sales Document Item Define Item
Categories
Transaction Code: VOV7
Standard Item Category: REN - Returns Item Category
Table : TVAP : Item Category - PSTYV [Field]

REN item category settings:

Pricing : X - Pricing StandardBilling : B - Order related Billing, status according to order
quantity.
Returns : Activated
Credit : De-activated
Schedule Lines : Activated
Wt/Vol : Activated
Determine Cost : Activated
Business Item : De-activated

SCHEDULE LINE CATEGORY IMG
Path : IMG SD Sales Sales Documents Schedule Lines Define Schedule Line
Categories
T-Code : VOV6
Standard Schedule Line Category : DN - Returns Item Category
Table : TVEP : Schedule Line Category - ETTYP [Field]

DN Settings
Movement Type : 651 - Goods Return Delivery. This will enable the stock value and quantity to
go up in Inventory Accounting.
Item Rel. for Delivery : Activated

Incomp. Procedure : 30 - Delivery Relevant Schedule Line.