The Skinner Model of Shaping Desired Behavior THE CANTER MODEL
All students want recognition. Most misbehavior results from their attempts to get it. When frustrated in their attempts to gain the recognition they desire, their behavior turns toward four "mistaken goals". Teachers must recognize and deal effectively with these. Dreikurs' Key Ideas. 1. Discipline is not punishment. It is teaching students to impose limits on themselves. 2. Democratic teachers provide firm guidance and leadership. They allow students to have a say in establishing rules and consequences. 3. All students want to "belong". They want status and recognition. Most of their behavior is directed by their desire to belong. 4. Misbehavior reflects the mistaken belief that it will lead to the recognition they want. Human behavior can be shaped along desired lines by means of the systematic application of reinforcement. Skinner's Key Ideas This model includes new applications of Skinner's basic ideas. Skinner himself never proposed a model of school discipline. Other writers have taken his ideas on learning and adapted them to controlling the behavior of students in schools. The following ideas reveal the essence of Skinner's model: 1. Behavior is shaped by its consequences, by what happens to the individual immediately afterward. 2. Systematic use of reinforcement (rewards) can shape students' behavior in desired directions. 3. Behavior becomes weaker if not followed by reinforcement. 4. Behavior is also weakened by punishment. 5. In the early stages of learning, constant reinforcement produces the best result. Marlene and Lee Canter have developed a discipline model based on thousands of hours observing teachers in the classroom. What they have included in their model is based on what the successful teachers do. Assertive Discipline is a direct and positive approach to make it possible for the teacher to teach and the students to learn. It is based on several principles: 1. Teachers should insist on responsible behavior. 2. When teachers fail, it is typically due to poor class control. They can't teach and the kids are denied the opportunity to learn. 3. Many teachers believe that firm control is stifling and inhumane. False. Firm control maintained humanely is liberating. 4. Teachers have basic rights as educators: o The right to maintain an optimal setting for learning. o The right to expect appropriate 5. Misbehavior is associated with four mistaken goals: seeking attention , gaining power , taking revenge , and displaying inadequacy. The goal in each case is to elicit certain responses from teachers. 6. Teachers should quickly identify the mistaken goals and act to avoid their reinforcement. 7. Teachers should encourage student's efforts while avoiding praise of either their work or character. 8. Teachers should teach students that unpleasant consequences always follow inappropriate behavior. Dreikurs believed that teachers who teach in a mostly democratic fashion are those who most effectively establish discipline. Dreikurs' categorization of teachers is based on the predominant behavior they display in the classroom. He identifies three types of teachers: 1. Autocratic. 6. Once learning has reached the desired level, it is best maintained through intermittent reinforcement, provided only occasionally. 7. Behavior modification is applied in these two main ways: o The teacher observes the student perform an undesired act; the teacher rewards the student; the student tends to repeat the act. o The teacher observes the student perform an undesired act; the teacher either ignores the act or punishes the student, then praises a student who is behaving correctly; the misbehaving student becomes less likely than before to repeat the act. 8. Behavior modification successfully uses various kinds of reinforcers. They include social reinforcers such as verbal comments, facial expressions, and gestures; graphic reinforcers such as marks and stars; activity reinforcers such as free time and collaborating with a friend; and behavior. o The right to expect help from administration and parents when appropriate. 5. Students have basic rights as learners: o The right to have teachers who help them develop by helping them limit selfdestructive and inappropriate behavior. o The right to have appropriate support from their teachers for their appropriate behavior. o The right to choose how to behave with advance knowledge of the consequences that will logically and certainly follow. 6. These needs/rights and conditions are met by a discipline plan by which the teacher clearly states the expectations, consistently applies the consequences, and never violates the best interests of the pupils. Assertive discipline consists of: o Stating and teaching expectations early. o Persistence in stating expectations and wishes such as, "I need you to ..." and "I like that." ["I messages don't interfere with the pupil's positive self-esteem."You Autocratic teachers force their will on students in order to control the class. They motivate students with outside pressures rather than stimulate motivation from within. This attitude and approach tends to perpetuate problem behavior. Authoritarian figures are increasingly being rejected by students. Students seek a democratic atmosphere in which they are treated as equal human beings and react with hostility to the autocratic teacher. 2. Permissive. Permissive teachers generate problem behavior because the atmosphere they allow is not based on everyday reality. Students in a permissive classroom fail to learn that successful living in general society requires them to follow rules. They do not learn that failure to follow rules results in adverse consequences. They do not learn that acceptable behavior requires self-discipline. Students are confused because they tangible reinforcers such as prizes and printed awards. The Skinner model can be a powerful model for classroom teachers, one that can be easily modified and implemented with students of all ages and backgrounds. Types of Reinforcers Types of reinforcers commonly used in schools fall into four categories: 1. Social. Social reinforcers consist of words, gestures, and facial expressions. Many students work diligently just to get a smile, pat, or a kind word from the teacher. Some examples are: Verbal * OK. Wow! Excellent. Nice going. Exactly. Right. Thank you. I like that. Would you share that. Nonverbal * Smiles, winks, eye contact, nods, thumbs up, touches, pats. walk beside, stand near, shake hands. 2. Graphic. Graphic reinforcers include marks of various kinds such as numerals, checks, are no good, why won't you behave," does interfere.] o Use of a clear, calm, firm voice and eye contact. o Use of non-verbal gestures that support the verbal statements. o Influencing student behavior without threats or shouting. o Practicing the broken record technique [calmly repeating the message every time pupil tries to argue] rather than escalating into an argument. 7. The assertive teacher is more effective than the nonassertive or the hostile teacher. It is hostility and wishy-washiness of the teacher that causes confusion and psychological trauma in students, not calm, firm, consistent assertiveness. The assertive teacher is able to maintain a positive, caring, and productive climate in the classroom. A climate of care and support produces the climate for learning. According to the Canters, the climate of positive support and care is best provided by the careful believe that they are free from restraint and can do whatever they want. However they discover that things do not go smoothly for them. Discipline and control must be present in classrooms if learning is to occur. Students want guidance and leadership. They are willing to accept guidance if it is not forced on them and if they believe they are being heard. This does not mean that they want control of the classroom. 3. Democratic. Democratic teachers are neither permissive nor autocratic. They provide firm guidance and leadership by establishing rules and consequences. Freedom grows from discipline. To the extent that students understand that consequences follow behavior, they are then free to choose behavior that will attain their legitimate needs. Discipline involves teaching students how to establish an inner control that permits them to choose behavior compatible with their best interests. happy faces, and special symbols. Teachers make these marks with felt pens and rubber stamps. They may enter them on charts or use a paper punch to make holes in cards kept by the students. They may attach stars or stickers that are commercially available in large quantities and varieties. 3. Activity. Activity reinforcers include those activities that students prefer in school. Any activity can be used as a reinforcer if students prefer it to another. Examples of activities that usually reinforce academic learning are: For younger students: o Being a monitor, sitting near the teacher, choosing the song, caring for the pet, sharing a pet or toy. For middle students: o Playing a game, free reading, decorating the classroom, having extra recess time, going to an assembly. For older students: o Working with a friend, being application of assertive discipline. It replaces teacher inertia and hostile behavior with firm, positive insistence.
FIVE STEPS TO ASSERTIVE DISCIPLINE 1. Recognize and remove roadblocks to assertive discipline. Most of the roadblocks have to do with negative expectations about students: they have poor health, home, personality, genes, and/or environment and, therefore, they are expected to misbehave. Problems or no problems, no child should be permitted to behave in a manner that is self destructive or violates the rights of peers or of the teacher. Recognize that the teacher can influence in a positive way the behavior of all students in the class no matter what the problems. To do this, remember that: o All students need limits, and teachers have the right to set them. Teachers are admired who have high expectations, set high standards, and stick to them. Teaching students how to attain self discipline eliminates the need for constant corrective action by the teacher. It is Dreikurs's assertion that the following 8 conditions foster a democratic classroom: 1. The establishment of order. 2. The setting of limits. 3. The use of firmness and kindness: Firmness from teachers shows that they respect themselves. Kindness shows their respect for others. 4. Invoving student when establishing and maintaining rules. 5. Leadership from the teacher. 6. Inviting cooperation and eliminating destructive competition. 7. Promoting a sense of belonging within a group. 8. Encouraging an atmosphere of freedom to explore, discover, and choose acceptable behavior through understanding the responsibilities and consequences associated with excused from a test, working on a special project, being excused from homework. 4. Tangible. Tangible reinforcers are real objects that students can earn as rewards for desired behavior and are more powerful for some students than other types of reinforcers. They are widely used with students who have special behavior problems. Many primary teachers use tangible reinforcers regularly. Examples of inexpensive reinforcers are: popcorn, raisins, chalk, crayons, felt pens, pencils, badges, etc. Comments on Skinner's Model Teachers who once begin using behavior modification in a systematic way tend to stick with it, appreciating its powerful effects. They come to see it not as manipulating students, but as freeing them to behave in ways that bring success and positive recognition. Systematic attention and reinforcing become natural parts of the teaching act, occurring automatically. After a while, teachers do not even have to think of them. That natural spontaneity makes o Teachers have the right to ask for and receive back-up help from parents, principals, and other school personnel. 5
o We can't always treat all students exactly alike. Some students may have to be given special incentive programs or behavior modification programs before they can live up to the standards expected. 2. Practice the use of assertive response styles. The Canters differentiate among three response styles: nonassertive, hostile, and assertive. o Nonassertive teachers typically feel it is wrong to place demands on students, fail to establish clear standards of behavior, and if they do, they fail to back up their words with appropriate actions. They are passive. o Hostile teachers typically use an aversive approach characterized by shouting, threats and sarcasm. Both hostile and nonassertive teachers are in violation of the it. Dreikers' do's and don'ts. Effective discipline requires the teacher to provide continuing guidance in helping students develop inner control. Discipline should not consist soley of limits imposed at times of stress and conflict from the outside . It should be built up and continually renewed and refreshed by consistent guidance that promotes a feeling of cooperation and team effort. To achieve successful discipline Dreikurs suggests: Teachers should: 1. Give clear-cut directions for the actions expected of students. Wait until you have the attention of all class members before giving directions. 2. Establish a relationship with each individual based on trust and mutual respect. 3. Use logical consequences instead of traditional reinforcement even more effective. Students feel that the teacher is simply kind, considerate, and friendly, not designing or manipulative. But do teachers see behavior modification for what it really is? And if they do, are its inherent dangers evident to them? Considerable controversy over these questions began decades ago and continues to the present time. One of the most perplexing questions has to do with whether, and to what extent, behavior modification amounts to blatant teacher control of students' thoughts and actions. Related to that question is the concern over free will, which most people believe to be the essential quality that sets mankind apart from other organisms. Skinner rejected the concept of free will, which he considered to be a formidable road block to understanding human behavior In recent years, research has cast doubt on whether rewards, the keystone of behavior modification, actually serve to strengthen desired learning and behavior Some contend that rewards serve to student rights cited above. Both styles should be eliminated. o Assertive teachers make their expectations clearly known to students, parents, and administrators. They calmly insist that students comply with those expectations. They back up their words with reasonable actions. When students choose to comply with teacher guidance, they receive positive benefits. When they choose to behave in unacceptable ways, the teacher follows through with consequences that reasonably accompany the misbehavior. Example: Nonassertive: "Please try to stop fighting." Hostile: "You are acting like disgusting savages again!" Assertive: "We do not fight. Sit down until you cool off." [and then we will discuss the consequence (if appropriate).] o The assertive teacher calmly, firmly, and clearly communicates the teacher's disapproval of the behavior, followed by a statement of what the student is to do. 3. Learning to set limits. No matter what punishment. The consequence must bear a direct relationship to the behavior and must be understood by the students. 4. See each behavior in its proper perspective. In this way, you will avoid making serious issues out of trivial incidents. 5. Let students assume greater responsibility for their own behavior and learning. 6. Treat students as your social equals. 7. Combine kindness and firmness. The student must always sense and respect that while you are a friend, you will not accept certain kinds of behavior. 8. At all times distinguish between the deed and the doer. This allows you to retain respect for the student while not accepting their behaviour. 9. Set limits from the beginning but work toward mutual understanding, a sense of mutual responsibility and mutual consideration for others. reduce intrinsic motivation, supplanting it with a control-system of compliance and external modification (Hill, 1990). In truth, not all teachers like behavior modification, but those who do, say it makes teaching easier and more enjoyable. With regard to discipline, they find behavior modification especially effective in preventive and supportive control, though they admit it is slow and cumbersome (and often ineffective) when it comes to correcting misbehavior. Application of the Model (Jack will not work) Jack, in Mr. Jones' class, is quite docile. He never disrupts class and does little socializing with other students. But despite Mr. Jones' best efforts, he can hardly get Jack to participate in class activities. He rarely completes an assignment. He doesn't seem to care. He is simply there, like a bump on a log, putting forth virtually no effort. How would Skinner deal with Jack? Skinner would suggest that Mr. Jones try the following approaches with Jack. the activity, in order to be assertive, you need to be aware of what behaviors you want and need from the students. Think in terms of what you want students to do, e.g., take turns, not shouting out, starting to work on time, listening to another who is speaking. Instruct the students about what behavior is desired at the beginning of an activity. Specify what is desired. "Be nice" and "work hard" are not specific. The expectations should be so clear that any student can instruct a newcomer as to how they are to behave at any time. o Be sure to praise good behavior more frequently than you apply negative consequences to bad behavior. o Teacher responses need to be appropriate--for most students, verbal acknowledgement is enough, for some situations tangible rewards or special privileges may be necessary to motivate the continuance of desired behavior. Secondary students usually don't like to be singled out for praise--for them, the teacher will need to find more appropriate 10. Mean what you say, keep your demands simple and ensure that they are carried out. 11. Deal with incidents quickly and effectively, bring them swiftly to closure and work to repair damaged relationships. Let students know that mistakes are corrected, forgiven and then forgotten. Teachers should not: 1. Nag and scold as this is likely to strengthen a student's regrettable concept on how to get attention. 2. Work to obtain a promise from a student. Most students will promise to change in order to free themselves from an uncomfortable situation. Requiring a student to give you a promise is a sheer waste of time. 3. Find fault with students. It may hurt their self-esteem and discourage them. 4. Adopt double standards - we are all familiar with these. 1. Catch Jack being good (doing anything that is appropriate). Reward him whenever he participates or works. 2. Reiterate the class rules regarding work. Praise Jack whenever he follows the rule. 3. Consider stronger reinforcers. If praise is ineffective, use points, tokens, or other tangible objects to reinforce and shape Jack's improvement. 4. Set up a contract with Jack. Identify a reward that is exceptionally attractive to him. Outline what he must do in order to earn the reward. Share the contract with Jack's parents to enlist their support. Reinforce every improvement Jack makes.
ways such as knowing looks, comments on papers, private conferences, etc. o Teachers should not ignore inappropriate behavior. They should stop it with a firm reminder of what is expected. They should decide in advance how they will handle a given situation. Eye contact is essential if the message is to have full impact--but don't insist that the student continue to meet your eyes since that is contrary to custom in some cultures. Use of the student's name is effective-- especially if the message is being directed across the room. The broken record ploy is effective [when the student makes excuses, argues, etc., calmly restate the original direction as many times as necessary--used only when students refuse to listen, persist in responding 6
inappropriately, or refuse to take responsibility for their own behavior. Preface your repetitions with, "That's not the point...," or "I understand, 5. Use threats as a method to discipline students. Although some students may become intimidated and conform for the moment, threats have no lasting value. They do not lead to a change in a student's basic attitude. Comments on Dreikurs' views Dreikurs' model has the potential to bring about genuine attitudinal changes in students. If an attitudinal change occurs then behave improves or changes because students consider it the proper thing to do. Dreikurs considers his approach to be democratic as teachers and students together decide on rules and consequences. They take joint responsibility for maintaining a classroom climate that is conducive to learning. For all its strengths, Dreikers' system does require steady and continual effort for valuable results to become evident. Additionally, a word of warning, there exists in the model a possible defect or lack that causes but ...." Use broken record a maximum of three times. After the third time, follow through with an appropriate consequence if necessary]. 4. Learning to follow through on limits. Limits are the positive demands you have made on students. Take the appropriate action when students either refuse to meet the demands or act in compliance with the demands. Either response requires follow-through. In the first case, the natural, undesirable consequences would be invoked. In the second, the natural desirable consequences should be invoked. Make promises, not threats. Establish the criteria for consequences in advance. Select appropriate consequences in advance. Practice verbal responses. 5. Implementing a system of positive assertions. Much of what has gone before is negative. Rules and limits. This is only one side of the discipline picture. The other side serious concern to teachers of hard- to-manage classes. We may raise the issue in the form of a question: "What do you do when students defy you?" Experienced teachers know that defiant behavior is often strongly reinforced by other class members and that it is likely to spread. They believe such behavior must be stopped at once. Dreikurs is silent here. Regardless of this very significant limitation, Dreikur's emphasis on mutual respect and encouragement of student effort and general responsibility takes its rightful place amongst the most powerful techniques for building desirable human character. In summary, Dreikurs' greatest contribution lies, not in how to suppress undesired behavior in the short term but in how to build in students an inner sense of responsibility and respect for themselves and others. Application of the Model is the positive one. When systematic attention is given to pupils who behave appropriately, o Your influence with students increases. o The amount of problem behavior decreases. o The classroom environment becomes more positive. What are some of the positive consequences that so motivate students? 1. Personal attention from the teacher-- greetings, short talks, compliments, acknowledgements, smiles, and friendly eye contact. 2. Positive notes/phone calls to parents. 3. Special awards--from comments on papers to certificates. 4. Special privileges--five extra minutes of a desired activity for the whole class, choosing a friend with whom to work. 5. Material rewards--posters, school pencils, popcorn. 6. Home rewards--in collaboration with parents, privileges can be extended at home. Completing homework can earn extra TV time. Reading a book can earn a favorite meal. Nathan will not work Nathan is quite docile in Mr. Smith's class. He never disrupts the class and has little contact with other students. Regardless of Mr. Smith's best efforts Nathan rarely completes an assignment. Nathan doesn't seem to care. He makes little effort. He is simply there - a mere physical presence in the classroom! How would Dreikurs deal with Nathan? 1. Identify Nathan's mistaken goal. (Mr. Smith can do this by checking his own reaction to Nathan's lethargy and by noting the reactions of other students when he attempts to correct him.) 2. If Nathan's mistaken goal is attention seeking, ignore him. 3. If Nathan's mistaken goal is gaining power, admit that Nathan has power: "I can't make you do your work. What do you think I should do?" 4. If Nathan's goal is taking 7. Group rewards--Preferred Activity Time.
SUMMARY The Canter model emphasizes Stating rules/expectations clearly, Applying positive consequences when expectations are met and negative consequences when they are not met, and Being assertive rather than passive or hostile. revenge, ask other members of the class to be especially encouraging to him when he displays any pleasing behaviour. 5. If Nathan's goal is to appear inadequate, encourage any favourable behaviour and give him continual support for it. 6. Gently confront Nathan with his mistaken goal and draw him into discussion about it and his related behavior.