Name of project

Name of contractor
Plant location
1. Are you aware about ACC LTD?
(a) Yes (b) No

2. How you came to know about ACC LTD?
(a) TV AD (d) Newspaper
(b) Hoarding (e) Friend
(c) Internet (f) Other

3. Have you ever used any product of ACC Ltd?
(a) Yes (b) No

4. Which product you use of ACC ltd?
(a) Cement (c) Ready Mix Concrete

5. How do you rate ACC ltd for its products & services in terms of
Particulars Excellent Ok Poor
Brand name
Product Quality
Service Quality
Cost
Other value added services

6. Do you know About ACC Ready Mix Concrete?
(a) Yes (b) No

7. Have you ever used ACC Ready mix concrete?
(a) yes (b) No

8. Are you aware about VALUE ADDED PRODUCT (VAP) of ACC?
(a) Yes (b) No


9. Which VAP product you are use?
(a) Flowcrete (d) Fibercrete
(b) Thermocrete (e) Bucketcrete
(c) Supercrete (f) Ready to use mortar

10. Any specific reason for not using ACC READY MIX CONCRETE?
(a) Service Quality (b) High cost
(c) Concrete quality (d) Any other
11. Specify why you selected company other than ACC?
(a) brand name (c) Service
(b) Low cost (d) All of above

12. Which companys product you purchase?
(a) ACC (c) Ultratech
(b) Lafarge (d) Local

13. Are you in favour of using a sample test to check the quality of the product?
(a) Yes (b) No.
14. Are common issues you face with ACC?
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15. What changes you feel the company should make better for future?
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Date Thank You