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Marjorie Saravia

1518 W. Clinton Ave, Fresno CA 93705


E-mail : marjorie1518@yahoo.com
Tel: (559) 233-6528

I am a highly qualified professional customer service representative, seeking to work


in a professional environment.

Summary of Qualifications

• Handled customer relations


• Efforts in expanding the company
• Great leadership abilities
• Bilingual Spanish / English
• 10 key
• Excel

Employment History

Customer Service / Reception / Billing 10/07 – 11/09


Linzer Products Corp. San Fernando, CA

Linzer sells and manufactures paint applicators since 1892, they have 7 different
locations New York, Illinois, New Hampshire, California, Canada, Mexico and China.
Linzer provides excellent customer service to Home Depot, Ace, Do it Best and True
Value.

• Handled new programs such as transplace all computerized EDI


• Received order by phone, e-mail and electronic data
• As a customer service representative my duties where billing, accounts
receivable, issuing credits, data entry, answering multiple phone lines,
correspondence, excel
• Take care of the customer and handled complaints
• Will make the effort to sell the customer more products.

Clerk / Mail Handler 6/06 – 12/06


United States Postal Service Santa Clarita, CA

The USPS distributes mail & packages worldwide and nationwide.

• My responsibilities as a mail handler and clerk where to prep the mail to be


easily distributed by the mail carrier for our customers.
• Due to fast learning abilities I was promoted to a lead person.

Xerox Technician / Customer Service 3/04 – 11/04


Minute Mann Press Glendale, CA

Minuteman Press is a franchise company that offers full-color printing and copying
services.

• Operated a Xerox Machine that was capable of making 500 copies in minutes.

• Offered well-oriented customer service to clientele when requesting help with


any printing need or project.

Customer Service / Cashier 8/02 – 1/04


Office Depot La Crescenta, CA

Office Depot is a well-recognized company that we are all familiar with, that sells
different varieties of office supplies.

• I started as a Cashier, then I was in Customer Service desk, stocking, I


moved up to Copy and Print Center.
• I was cross-trained in all positions possible, basically my job was to take care
of the customers.

EDUCATION

Graduated from McMinnville High


McMinnville, Oregon Graduated with 3.8 GPA