SHOPPERS MARKET INC.

The System:
Shoppers Market Inc. is a small but well-known grocery store that has only one
checkout counter. It opens daily from 8:00 in the morning to :00 in the afternoon. !
systems analyst had gathered data regarding customer arri"al to this checkout counter and
found out that they arri"e at random from # to 8 minutes apart. $ach possible "alue of
interarri"al time has the same probability of occurrence as shown in the table below:
Table 1
Distribution of Time et!een Arri"als
Time et!een Arri"als
# Mins. $
Probabilit% Cumulati"e Probabilit%
# 0.#% 0.#%
% 0.#% 0.%0
& 0.#% 0.&'
( 0.#% 0.00
0.#% 0.)%
) 0.#% 0.'0
' 0.#% 0.8'
8 0.#% #.000
*n the other hand+ ser"ice times of the checkout counter for each customer "ary
from # to ) minutes with the probabilities shown in the table below:
Table &
Distribution of Counter Ser"i'e Time
Ser"i'e Time # Mins. $ Probabilit% Cumulati"e Probabilit%
# 0.#0 0.#0
% 0.%0 0.&0
& 0.&0 0.)0
( 0.% 0.8
0.#0 0.,
) 0.0 #.00
Minimum Requirements:
#. Simulate the gi"en system abo"e for a length of one day.
%. State all necessary assumptions rele"ant to your simulation.
&. -ame the entities+ attributes+ acti"ities+ e"ents and state "ariables for your simulation
study.
(. Make use of at least two performance measures for your simulation.
. .i"e insights regarding the system beha"ior. Support these insights with graphs.
). /hoose at least a pair of state "ariable and performance measure and describe as well
as show their relationship.
'. 0ollow the format gi"en in the syllabus for the documentation of your simulation
Study.
1111111111111111111111111111111111111111111111111111111111111111111111111111111111
SIMSYST: Shoppers Market Inc.
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