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The Balanced Scorecard Interactive Technical Note C03/266-M

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Management Accounting is an interactive tutorial which is included in students pre-programs to
ensure that they begin their Masters program with a sound knowledge of management accounting.
This technical note is divided
into the following blocks:
What is the Balanced
Scorecard?
Designing the
balanced scorecard
Implementing the
balanced scorecard
The Balanced Scorecard Interactive Technical Note C03/266-M
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The tutorial is developed
through a case study
example of a fast food
restaurant. The student
progresses through the case
by completing tasks and are
guided by feedback.
The Balanced Scorecard Interactive Technical Note C03/266-M
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It also includes video
interviews with directors
of Alcatel-Espaa about
the implementation of
the balanced scorecard
in the company.