Yesenia Aquino Aguilera

5311 Eastern Avenue apt 1. Baltimore, MD 21224

Home: 443-435-3002. Phone: 443-435-3002
Email: Aqu822453@ccbcmd.edu
http://yeseniaaquino2.weebly.com

OBJECTIVES: To obtain a position within five and below, which would afford me an
opportunity to demonstrate my customer service skills while simultaneously broadening my
Administrative knowledge and abilities.
Profile: More than 2 years successful experience in customer service and support with
recognized strengths in problem-solving, trouble-shooting, staff support, and
planning/implementing proactive procedures and systems to avoid scheduling conflicts.
Possess solid computer skills System installations and debugging; terminal/printer operations.
Excellent working knowledge using Microsoft Office, Outlook & Internet search engines.
Typing Speed 40 Words per Minutes
Ability to train, motivate and supervise customer service employees.
A team player, acknowledged as Total Quality Customer Service Professional.
Bilingual Spanish-English speaking.


EXPERIENCE:
Inn At The Black Olive (Part-Time) 09/2014 --- Present

803 S Caroline St, Baltimore, MD 21231

Rooftop Restaurant and Event Space responsible for serving fine organic cuisine inspired by our Greek
roots. The freshest seafood, locally butchered meats and ample vegetarian and vegan options allow for
everyone to enjoy our delightful gem on the roof.

Capital Grille (Part-Time) 05/2014 --- 09/2014

500 E Pratt St, Baltimore, MD 21202

Responsible that for the experience, we use only the finest, freshest ingredients, artfully prepared in
recipes designed to engage all of your senses.

Chipotle Mexican Grill (Part-Time) 11/2013 --- 05/2014

8652 Pulaski Hwy, Rosedale, MD 21237

Responsible for serving the very best sustainably raised food possible with an eye to great taste, great
nutrition and great value.

Germanos Italian Restaurant- Bass Girl (Part-time) 11/2010 --- 03/2011

Address: 300 S High St, Baltimore, MD 21202
Responsible for serving very good, classic Italian food. Manage decoration, being very friendly and
playing calm, relaxing music with my bass guitar.

Edible Arrangements 01/2010 --- 10/2010

1135 Merritt Blvd, Dundalk, MD 21222

Responsible for helping you choose the perfect fruit bouquet or dipped fruit box for your special
occasion! If you need a birthday gift, wedding favors, and a holiday centerpiece for a special person.

EDUCATION:

CCBC Essex Campus Enrolled to begin: 01/2013
7201 Rossville Boulevard, Baltimore, MD
Course Of study: Business Administration


PATTERSON HIGH SCHOOL 09/2009 --- 06/2012
100 Kane St, Baltimore, MD 21224
Course of study: General Education


REFERENCE:

Germano
Manager of Germanos Italian Restaurant
Address: 300 S High St, Baltimore, MD 21202
Phone: 410-752-4515

Comstantino
Manager of Chipotle
Address: 8652 Pulaski Hwy, Rosedale, MD 21237
Phone: 443-478-4961