1015 Jersey Street Quincy, Illinois 62301 (217) 779-2247 alieur7861@gmail.com
Education Western Illinois University, Macomb, Il, United States Bachelor of Science in Family and Consumer Sciences; Emphasis: Fashion Merchandising May 2014 Deans List Fall 2013 Selected to attend Shop.orgs Annual Summit 2013 Professional Experience Rue21, Quincy, Il Store Manager, July 2013-current Managing and scheduling a staff of 10-20 to provide excellent customer service, and to uphold the store to company standards Actively recruiting, hiring, and training staff members Merchandising to current company standards and market trends Maintaining trendy and aesthetically pleasing visual displays Deb Shops, Quincy, Il Store Manager, October 2013-July 2014 Acting Store Manager/ Full-time Assistant Manager August 2013-October 2013 Part-time Assistant Manager September 2012-August 2013 Sales Associate July 2008-August 2011, July 2012-September 2012 Managing a staff of 8-12, making sure we are providing a professional, enjoyable customer experience Scheduling employees efficiently around company and personal needs Partnering on the recruiting, hiring, and staffing procedures at the store level Coaching employees on most efficient means of customer service, product knowledge, and following company policy and procedures Keeping the visuals current according to company visual standards, current trends, local demographics wants and needs, and replenishing them on a daily/weekly basis Actively the district Fragrance Captain since August 2013, Achieved Number 1 in fragrance sales in the company, and was a staple in the companys Top 10 fragrance stores Claires, Quincy, Il 3 rd Key, August 2011 November 2011 Keeping the store up to visual standards, executing floor plan moves Accurately and efficiently opened and closed the store, duties included doing so in a timely manner, making sure all paperwork was complete and accurate, cleaning and maintaining standards of the company Provided excellent customer service, maintaining specific sales goals
References
Carmen N. Keist, PhD Assistant Professor Department of Dietetics, Fashion Merchandising & Hospitality Knoblauch Hall 140 / 1 University Circle Western Illinois University Macomb, IL 61455-1390 309.298.2052 cn-keist@wiu.edu
Shanna M. Bruer, Ph.D. Adjunct Professor Department of Business and Technology Western Illinois University Macomb, IL 61455 Personal Phone: (773)-531-6704 S-Bruerhess@wiu.edu
Janelle Marshall Store Manager, Deb Shops (309) 868-1464