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!"#$%&'(&)*+ In this second part of project 4 you are writing a progress memo in which you
describe the specifics of the usability test you are going to run for your client. Though, generally, you
can and should follow Krugs scripts and advice in the bookfor each section I expect you to
change or add at least one thing.
The goal of each section of this memo is to explain both what you are doing and why. As
always for assignment 4, assume that you are writing for a client that doesnt know much
about usability.

1. !"#$% '%($)*+: See: http://writing.colostate.edu/guides/guide.cfm?guideid=73
2. !,-*(%./0*1%-+2 What is the purpose of this memo and what does it include? What is the
basic test you will run? What is think aloud protocol? What types of data do you hope to collect?
What are the roles each group member will serve? What types of encouragement will you provide
and avoid? What type of technology will you use and why?
3. !30(14*#. ,-*(%+! What are you going to say when the test starts? What are the bio questions
you are going to ask? What questions will you ask to gather data about the basic layout of the site?
4. !5%$#4)6# 7%/( 8/#9*1%-9++ What are the basic questions you will ask to get your
participant to start talking about the page.
5. !:#916- 30#-)(1%9++ Give me the scenarios as well as a description of the tertiary tasks that
each scenario tests. Describe to me how the scenarios have been designed in the ways they have.
6. !;)1<#( '%($++ Write up a brief waiver form that your test subjects will sign. Have it
include a statement that says what information you will be allowed and not allowed to use and that
say they allow you to video record them.
7. !=)>#-.)(++ A timeline of events. When are you going to do your test? What is each person on
the team going to be doing during the test? What are your roles? Whose computer are you going to
use? Where are you going to run the testare you going to reserve a room somewhere? Does
someone have QuickTime with screen recording on their computer? Or has someone downloaded
camstudio? Who are you going to ask to be your test participants? When will you begin writing the
final report? When will the boss have the final report in his hands?