Topic: The perspective of customers related to Corporate Social Responsibility (CSR).

1. How often have you talked to your friends or family about the social and ethical behavior
of firms?
Possible answers:
a) Many times
b) Sometimes
c) At least once
d) Never

2. Do you believe that companies can contribute positively to society?

a) Strongly agree
b) Agree
c) Disagree
d) Strongly disagree

3. Do you consider firms currently contribute to your society?

a) Strongly agree
b) Agree
c) Disagree
d) Strongly disagree

4. What types of companies contribute more to your society?

a) National companies
b) Foreign companies
c) Both contribute in the same extent
d) None contribute

5. Which of the following areas you believe that big companies can be more efficient?
Possible answers:
a) Reduce poverty
b) Improve health
c) Improve education
d) Clean environment



6. My respect for a company increases greatly when the company is in favor of being more
responsible with the majority of society.
Possible answers:
a) Strongly agree
b) Somewhat agree
c) Somewhat disagree
d) Strongly disagree

7. When you are purchasing, do you pay attention to the social responsibility that the brand
(enterprise) take?

a) Strongly agree
b) Agree
c) Disagree
d) Strongly disagree

8. If "A" company takes more social responsibility than "B" company does, would you prefer
the products of "A" company regardless of the cost? (A & B companies are selling the same
kind of products.)

a) I will buy the product of As company
b) I will buy the product of Bs company
c) I will buy whatever of them

9. Do you believe that customers can influence the way a company is socially responsible?

a) The customers influences significantly
b) The customers influences moderately
c) The customers influences slightly
d) The customers does not influence