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Loan Naber: (CUSTOMER SERVICE EVALUATION SWBC MORTGAGE CORPORATION Propenty Ades: Please cir the appropriate answer and provide comments where appleable. ‘During the loon application Inerien, did your SWC MORTGAGE CORPORATION Loan Offer ‘ ‘Boat the loan approval process pefstonly cf your safection? Comments ‘During te procesing of you oon, were your tlphane calls ademas you Lon Offer cs ‘rns in 24 hos? Comet Wore yor ep cls an eas your Lean recess ore ii 24 oe? @) ” Comet Diyor am ley te ered io cig yond Lon Oe ded = commen hat pan ofthe loan process was the mast eft? 1 ‘What can we deSchinprove the process for our eusomer? Comment: ea you coed SHC MORTGAGE CORPORATION Wed nnl more 1 ? Please rate your lvel of stsfaction with the overall series of SRC MORTGAGE se a YOUR COMMENTS AND SUGGESTIONS ARE WELCOMED: ow Hahowy [NICKH STRICKLAND PAMELA CLEGHORN ‘oan Ofer ‘Loan Processor

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