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ETHICS AND LAW: CASE STUDY OF FORDS PINTO FIRES: THE RETROSPECTIVE
VIEW OF FORDS FIELD RECALL COORDINATOR
the company obtained through the Pintos sales. It will affect not only the sales graph but
also will affect the integrity of the workers of Fords Company.
2. Gioia uses the notation of script schemes to help explain why he voted to not initiate
a recall of the Ford Pinto. Why is this method so common in real example? How to
prevent from occurring among honest and principled such as yourself. Please note
that Gioia was an activist protesting social injustice and the social irresponsibility of
business when he was a student.
Based on the Ford Pintos case, the script schemas that applied by Gioia is defined as the
template of information which is structurally arranged without facing any difficulties on
understanding the overwhelming obtained information. This method is considered of
shortcut to the whole long and difficult process of analysing information. However, the dark
side of this script schemas is that the small, matter and important information will be less
care and somehow will be treated as non-exist information.
Gioia is the activist protesting the social injustice and irresponsibility for business matter.
However, after two years working with Fords Company, he tend to discount the obvious
accusation where his values were not really strongly held and he had turned his back on his
values in the interest of loyalty to Ford. This is where Gioia using script schemas terms
where he did aware and know the real problem regarding the Pintos major design flow but
instead to stand on his value, he choose to take the script schemes just because he is
intimidated into making best decisions in the best interest to the company.
Due to making the main interest toward the company only that is the reason why he
chooses voted not to recall the past values he held before. This because, the action taken
by his now is merely based on plausible explanation and looks to the foibles of normal
information processing. The shortcuts feature with ability to act virtually unconsciously and
automatic causing him to giving not sufficient attention to important matters that requires
special treatment.
In order to prevent the occurring, the essential and foundation regarding ethical values
need to be strongly built. Even when the decision might affect the career, the company
where we are working and also affect other involving party, the question need to asked
directly to our self is Is this is the right thing to do and should the action be taken?. When
the unethical activities are sense, instead of just being aware of it, the action needs to be
taken to make it into right things. This is because, holding tight into the values embraced is
not sufficient enough if the steps and action to prevent it are not taken. It will produce the
same outcome which is supporting the wrong things lingering around on. Stronger value is a
must to everyone because without it, other people will take advantage and exploit it.
4. If you had been in Dennis Gioias position, what would have you done? Why?
If I was in Dennis Gioias position, instead of choosing to leave the ethical values that he
had been held before this and walk away from the Fords Company, I will choose to stay at
the Fords Company and will be responsible to the mistaken action that I have been
practiced while working at the company.
This is because, Gioias responsibilities included the operational coordination of all the
current recall campaigns, tracking incoming information to identify developing problems and
reviewing filed reports of alleged components failures that led to accidents. These
responsibilities are considered the top most important position where he/she needs to be
truthfully identified the failure of certain products for sake of safety of user that will buy and
using it later. The safety depends on this forensic study field, the damage and failure need
to be identified and if any is found thus the improvement, repair and upgrade must be taken
immediately.
When standing on Gaioas position, it will sure i will facing the same exact situation
where either I need to embraced the beliefs and rule that I held in such a long time to up
stand the right and justice in business or only considering the yield toward the company.
When meet this kind of situation, I will stand still for ethical values instead of my career,
profit and benefit of the company. Why? This is because; the responsibilities that if I choose
to leave will haunt me for forever. This decision making involving the justice for the deaths
of Pintos user as well the injuries that already happened. Instead of seeing the whole
incidents as matter or number of profit, the humanity should be restored by doing the right
things and improved the damage.
It is reported, three of these people from the six people that killed in Indiana in August
1978 when their 1973 Pinto burst into flames after being rear-ended by van was teenage
girls. The Pinto gasoline tanks were prone to catch fire during rear-ends collisions. Sadly,
Ford already knew this defect and failed to warn to the public used or to fix the problems
and defect due to the profit matter. This death can be escaped if the Ford company being
aware the importance of users instead of inly seeing Pinto as a competitive product and as a
centre of profit. The same goes to the Gaoias position, where he failed to make things right
and ensure the justice being taken but he fell to the trapped of Ford context to interest fully
towards the company benefit. The non-guilty victim of the fires of Pinto would be still alive if
the greed passion is removed.
In conclusion, if I was in Gaoias position, I will ensure to take the action that supposedly
to be taken at first step instead only having a good intention towards the whole thing. This
is because, good intention is not enough because people are judged based on the action
taken. What kind of action that someone willing to take to stop the injustice to be happened
is what makes difference with people who are not embraced ethical values.
5. Describe the four key decision-making lessons that Dennis Gioia identifies for
neophyte decision makers. Discuss how you expect or intend to use these four
lessons in your own career.
One of the decision-making lessons for neophyte decision maker identified by
Dennis Gioia is to develop our ethical base value in this given time. This is because; too
many people are taking this issue lightly as they are not giving serious attention to
assessing and articulating their own values. As simply as that, people will not know what
they stand for just because they have not taking this matter into serious consideration.
Sooner or later, when entering into career level, this feature will actually differentiate
someone into their level accordingly. There is group of people will tend to work just to
increase the number and also just to ensure their work will satisfied by the higher
department however if only practicing this working concept, eventually it will cause us to
be trapped on the unethical practice if we have not the needed ethical value base. The
early preparation is mostly needed to overcome any of this serious matter later. If we do
not decide our own values now, do not be surprised if the others will gladly decide them
for us or when we will influence to accept their decision. We are easy prey once we
cannot decide our own values.
Secondly, recognizes that everyone including ourselves is the unwitting victim of his
or her cognitive structuring. It can be seen when people entering into organization will
feel surprised with the provided script and schemas that the provided in order to
understand and act in the organizational world. However, less people aware that
sometimes the very structuring information on the script schemas might hides
information that might be important and require us to confront our values kind of
information. This feature will become a big help to us when entering career stage later
because, sometimes the decision we make will be flexible according to our employer. In
other case also when we will confront the situation where the employer will asked us to
not asking for any important information that might affect our ethics creditability just
because to yield to company that we are working for.
Thirdly, be aware of how strongly, yet how subtly, our job role and our
organizational culture affect the ways you interpreted and make sense of information
thus will affect the ways us to develop the scripts that will guide us. This is because;
organizational culture has a much greater effect on the individual cognition than we
would ever suspect. By knowing fully our job and our role, even the company cultural
might affecting our decision making but it will less influence the overall decision. When
we aware that the flow of working in company later is based on the company cultural
script thus we can always prepare for the worse when any decision making needed us to
stand with our own values regardless the benefit for the company.
Lastly, ensure that we are prepared enough to face critical responsibility regardless
the age. We as individual in the organizational later need to know our own values and
we are recognize much the way we think so that we will know how to make a good
decision. Especially when we are involving on engineer field, civil engineer to be specific,
when working as consultant, the responsible is carried by the person through each sheet
he or she signed. The consultant needs to obey all the regulation, precautions and
standards without any failure. If somehow the company employers asking to shortcut
any information steps for a good sake of the company, then this feature will giving a
good advantage for particular individual where when she or he know enough regarding
his or her responsibility based on scope of work given thus it will not be a problem to
make a good decision.