PETER YIDIARIS

(401) 447-3627
pyidi@cox.net

PROFILE
Highly qualified and accomplished leader offering more than 15 years of experience in developing highperforming organizations within learning and development

CORE COMPETENCIES

Application of emerging learning technologies

Evaluation of learning program effectiveness and business impact
Development of competency programs
Implementation of PPM (Project Portfolio Management) applications
Internal staff development
Establishment and management of third-party, off-shore relationships

PROFESSIONAL EXPERIENCE
Director, Global Learning Services
Schneider Electric, Foxboro, MA

2006 Present

Company Profile:
$1.2-billion-dollar provider of industrial control and automation systems, solutions, and services to the
global manufacturing and infrastructure industries
Managed the development of technical and soft-skill training materials, delivery methodologies, and
learning technologies for a 40-person organization

Transformed the training function into a value-added business partner, delivering products and
services to support client efforts in achieving business initiatives

Implemented a skills-and-competency program, supplying management with valuable business

and employee development data

Launched two internal off-shore instructional design teams to create instructor-led training (ILT)
and eLearning content, reducing development cost by 30%

Managed the selection and relationship of an off-shore eLearning development house, creating a
resource pool of world-class eLearning talent

Designed and implemented the corporate learning technology strategy, creating a learning
environment that includes: a learning management system, eLearning modules, synchronous
classroom sessions, and virtual hands-on labs

Instituted a holistic continuous improvement program that included department standards,

quality indicators, data reporting and root cause analysis

Improved the design of the companys facilitator guide, reducing trainer preparation time by
60%

Employed a PPM application to manage the courseware development environment providing

management with key performance indicator data

PETER YIDIARIS

(401) 447-3627

Director, Learning and Development

Stream Global Services, Canton, MA

2000 2006

Company Profile:
$500-million-dollar provider of outsourced Customer Relationship Management (CRM) services
Managed the creation and operational leadership of an 80-person training organization accountable for
the delivery of technical and leadership training for over 7,000 employees in the Americas

Implemented a program to measure trainer effectiveness with new hires by tracking performance
and attrition over the first 30 days on-the-job

Instituted a series of internal qualification programs in curriculum development, training, and

quality coaching, enabling consistent and measurable performance

Developed training and quality programs using qualified, in-house resources as a cost-effective
method to address peaks in demand, reducing delivery cost by 20%

Drove development and implementation of the corporate eLearning capability, transitioning 25%
of training delivery to the desktop and reducing ILT cost by $300,000 per year

Designed and managed delivery strategies, marketing programs, and vendor selections for the
corporate university, focusing on leadership and soft-skill competencies

Instituted an online library of department policies and procedures, enabling the measurement and
continuous improvement of the organization across international locations

Transitioned the training of over 6,000 new hires to a paperless system with online and CDbased materials, ensuring fresh content and reducing print costs by 80%
Business Systems Training Manager
GTECH Holding Company, Providence, RI

1997 2000

Company Profile:
Global manufacturer and integrator of worldwide lottery systems with revenues exceeding $1B
Managed the development and delivery of system training for all corporate SAP users worldwide
Created a network of super users to bring training and support capabilities closer to end users within
each functional discipline, increasing system use by 85%
Instituted online training to support super users, reducing travel cost for trainers and business
system analysts by $20,000 per year

EARLIER CORPORATE HISTORY

Senior Service Account Manager, CrossComm, Marlborough, MA
Senior Project Manager, Motorola, Mansfield, MA
Technical Support Engineer, Codex, Mansfield, MA

EDUCATION
B.S. in Management Roger Williams University, Bristol, Rhode Island
Masters in Adult Education, University of Phoenix, Candidate

1995 1997
1989 1995
1981 1989