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Michael Bennett

342 Sunset Drive, St. Thomas, ON N5R 3C7

Phone: 1-226-927-1599
Alt Phone: 1-519-631-1599
Email: mbbennett9@gmail.com

Summary of Qualifications

University graduate with related training and specialization in local economic


development
Proficient in Microsoft Office applications (Word, Excel) and many other
software applications utilizing word processing, database, spreadsheet, and
presentation
Able to work independently or in a group with a great level of success
Demonstrated skills in research, writing, and data entry; able to use and apply
analytical and organizational skills
Ability to create presentations and reports on various topics
Strong decision making ability while under pressure of a tight deadline
Class G Driver
Experience providing administrative and clerical support services
Currently developing skills and practical knowledge to locate and apply
various environmental laws and regulations such Environmental Compliance
Approvals

Employment Experience
Environmental Assistant, Ministry of the Environment and Climate Change
London, Ontario
May 2014 August 2014

Collected, reviewed, verified and documented information to support the


delivery of environmental programs.
Performed research, conducted analysis and evaluated environmental
information and data to produce reports.
Responded to public inquiries, complaints and provided support for
outreach and education initiatives.

Program Services Research Specialist, Starwood Hotels & Resorts Worldwide, Inc.
St. Thomas, Ontario
October 2013 May 2014

Investigated hotel folios for missing loyalty points or airline mile credit
Sent denial replies as applicable
Reported trends and suspected fraudulent activities
Performed regular, timed collateral delivery tests

Michael Bennett

342 Sunset Drive, St. Thomas, ON N5R 3C7

Phone: 1-226-927-1599
Alt Phone: 1-519-631-1599
Email: mbbennett9@gmail.com

Reservation Sales Associate, Starwood Hotels & Resorts Worldwide, Inc.


St. Thomas, Ontario
September 2012 October 2013

Communicated with clients to make, cancel, modify, and confirm


reservations
Provided information on cancellation, late arrival, and additional policies
Input computer data and processed payments
Assessed client situations and made recommendations based on their
needs
Provided conflict resolution when faced with a guest in a difficult situation
Attention to detail to ensure that forms were completed fully and
accurately
Courtesy, professionalism, tact, and diplomacy to build rapport with
clients, services partners, peers and management.
Handled resistance and objections to solutions offered or information
provided and effectively resolved their problems and concerns
Completed Phase I&II Environmental Site Assessment

Modernizing Property Information Data Analyst Assistant, Ministry of the


Environment and Climate Change
London, Ontario
June 2012 September 2012

Performed data entry of property-based information


Conducted data validation and assessment to determine readiness and
ensure it meets the predetermined criteria
Retrofitted existing files into new file plan
Witnessed and observed site assessments
Planned, organized, coordinated and managed daily assigned work
Completed general office duties e.g, answering phones and emails

Sample Technician, Ontario Oil, Gas, and Salt Resources Library


London, Ontario
May 2011 September 2011

Prepared and categorized subsurface geological samples


Performed accurate data entry of well drilling information
Maintained accuracy between inventory storage and the inventory
database
Located information errors and repaired integrity of database
Assisted clients with various request involving samples

Michael Bennett

342 Sunset Drive, St. Thomas, ON N5R 3C7

Phone: 1-226-927-1599
Alt Phone: 1-519-631-1599
Email: mbbennett9@gmail.com

Formal Education and Training


Post Graduate Certificate in Environmental Management and Assessment
Expected graduation date of April 2015
Niagara College
Niagara-on-the-Lake, Ontario
September 2014-Present
Bachelor of Environmental Studies in Honours Geography and Environmental
Management
Specialization in Development and Environment
Sustainable Local Economic Development Option
University of Waterloo
Waterloo, Ontario
2008-2012
References Available Upon Request

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