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SPENCER
469.999.2484 rjs130430@utdallas.edu
GPA: 3.8/4.0
Anticipated Graduation Fall 2015
2011-Present
May 2013
HEALTHCARE EXPERIENCE
Medical Technician
Veterans Affairs Healthcare System of North Texas, Dallas, TX
Provided proficient phlebotomy/IV services to a wide array of patients with various health conditions
Resolved challenging phlebotomy collection issues other team members were unable to successfully perform
Patient Services Representative
Quest Diagnostics, multiple locations, VA, TX
Operated a Patient Service Center independently, servicing 40+ patients daily while maintaining prompt and
professional organizational standards
Executed data entry functions with a high degree of accuracy, capturing proper billing, testing, and labeling
information for other departmental functions
Health Technician (GS-0640-05)
Darnall Army Community Hospital, Fort Hood, TX
Accessioned an assortment of specimen types for testing from various hospital departments via Composite Health
Care System (CHCS); a vital function that assisted with the diagnosis and treatment of patients
Inventoried, ordered, stocked, and cleaned phlebotomy area to ensure patient service readiness
Trained 2-3 medical laboratory technicians monthly on the fundamentals of phlebotomy
Supervised field and clinical facility operations under the direction of physicians and physicians assistants
Managed and updated military personnel medical files in accordance to OSHA guidelines of confidentiality,
quality, and security
Participated in the medical processing (phlebotomy) of 100+ soldiers daily at the Soldier Medical Readiness
Center