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Social

competence

Input # 1
Social media competence

Social media can become the real glue

for bringing together innovation as it


sticks the incompletes together into new
forms and things.
Blogging, Twitter, LinkedIn, Facebook and the
host of other social tools bring us content as
never before.
http://paul4innovating.com/2011/01/04/social-will-dominate-innovation-thinking-in-2011-and-beyond/

Input # 2
Listening competence

The people with the most social


intelligence are those who are
good listeners.
Daniel Goleman
Sources
http://abcnews.go.com/GMA/Books/story?id=2496899&page=1
http://danielgoleman.info/

Further inspiration
http://www.slideshare.net/frankcalberg/listening-tips

Input # 3
Empathy

Definition of social competence within psychology

Personality traits which can manifest in


different capabilities such as empathy,
tolerance, conscientiousness.
http://www.ratswd.de/download/RatSWD_WP_2009/RatSWD_WP_58.pdf

Social intelligence means being smart in


relationships by being empathetic, or
being able to sense what others are feeling
and their intentions.
Secondly, it means having the social skills to
act on that information.
Sources
http://abcnews.go.com/GMA/Books/story?id=2496899&page=1
http://danielgoleman.info/

Daniel Goleman

Empathy derives from


maternal care.
Frans de Waal
http://youtu.be/UONxT4Tb3C0

Women have, on average, more


emotional intelligence than men.
Groups with more women
therefore tend to be smarter.
Thomas Malone

http://www.niemanlab.org/2011/05/mit-management-professor-tom-malone-on-collective-intelligence-and-the-genetic-structure-of-groups/

http://www.ted.com/talks/frans_de_waal_do_animals_have_morals.html

Definition of compassion

A strong feeling of sympathy and sadness


for the suffering or bad luck of others and
a wish to help them.
http://dictionary.cambridge.org/dictionary/british/compassion

http://www.imagebase.net/People/people-_28_

When do people act prosocially?


Example # 1
When they are confronted with people whom they perceive
to be part of their group.
Example # 2
When they anticipate that good is reciprocated with good.
Example # 3
When they see that fairness is restored.
http://www.nzz.ch/finanzen/nachrichten/es_gibt_das_gute_durchaus_1.10664748.html

Empathy is ingroup biased.


People have more empathy
with people they know.
Frans de Waal
http://www.sciencefriday.com/program/archives/200910236

Exercise
Encourage people to walk in someone elses shoes
and imagine what the people are thinking, how they
might be feeling, and why they make certain choices.
Examples of who someone could be
A family member. A friend. Someone else.
http://www.tauckfamilyfoundation.org/outcomes/child-outcomes/social-competence

Further inspiration

http://www.slideshare.net/frankcalberg/personality-16100233
http://www.slideshare.net/frankcalberg/differences-between-women-and-men
http://youtu.be/1Evwgu369Jw

Input # 4
Responding competence

http://www.imagebase.net/People/people-_70_

Interpersonal intelligence is the ability to


understand and interact effectively with others.
It involves effective verbal and nonverbal
communication, the ability to note distinctions
among others, sensitivity to the moods and
temperaments of others, and the ability to
entertain multiple perspectives.

Howard Gardner

Sources
http://skyview.vansd.org/lschmidt/Projects/The%20Nine%20Types%20of%20Intelligence.htm
http://www.howardgardner.com/bio/bio.html

Interpersonal sensitivity is about detecting


and accurately interpreting variations in
non-verbal cues, subtle signals and
emotional responses.
http://www.immi.se/intercultural/nr11/stier.pdf, p. 7.

One important aspect of social competence is


the ability to make positive responses to
others, even in the face of rejection.
http://www.psychologytoday.com/articles/199709/why-johnny-cant-play

Further inspiration
http://www.slideshare.net/frankcalberg/dialogue-vs-discussion
http://www.slideshare.net/frankcalberg/feedback-tips
http://www.slideshare.net/frankcalberg/speaking-tips-15818774

Input # 5
Competence to achieve
goals through relations

Social competence is the ability to make use


of environmental and personal resources to
achieve a desired social outcome.
http://www.uwstout.edu/static/lib/thesis/2008/2008mulders.pdf

Studies show that the more


contact people have, the less
prejudice.

Friendships increase empathy.


http://youtu.be/ZunC2u7pUd4 minute 7-8.

Miles Hewstone

Further inspiration
https://www.scribd.com/doc/35468260/Individualism
http://www.slideshare.net/frankcalberg/capital-31479248

Input # 6
Motivational competence

Definition of social competence within economics

Abilities such as flexibility, working in a


team, motivating colleagues and clients.

http://www.ratswd.de/download/RatSWD_WP_2009/RatSWD_WP_58.pdf

Further inspiration
http://www.slideshare.net/frankcalberg/tips-to-increase-motivation

Input # 7
Inspirational leadership
competence

Further inspiration

http://www.slideshare.net/frankcalberg/good-leadership

Input # 8
Competence to help other
people develop

Definition of social competence within pedagogy

Lifelong, intercultural and social learning.

http://www.ratswd.de/download/RatSWD_WP_2009/RatSWD_WP_58.pdf

Further inspiration
http://www.slideshare.net/frankcalberg/tips-to-help-a-person-through-a-change
http://www.slideshare.net/frankcalberg/educator-roles

Input # 9
Problem solving competence

Further inspiration
http://www.slideshare.net/frankcalberg/problem-analysis-methods

Input # 10
Conflict management competence

Direct social competence is the ability to


coordinate, to solve conflicts and to work
in teams.

http://www.avetra.org.au/downloads/Vol4_1%20-%202005%20-%20Competency%20Debate%20proof.pdf

Further inspiration
http://www.slideshare.net/frankcalberg/conflict-management-1537777