Emilie Stubblefield

1411 Doris Dr.

S u l p h u r S p r i n g s , Tex a s 7 5 4 8 2
Cell: 903-440-4287
E-Mail: emiliestubblefield@gmail.com

Career Overview
Highly enthusiastic Personal banker, and Teller with the proven ability to
establish a relationship with customers. I am a results-driven customer service
representative with the ability to meet and exceed expectations, as well as
understand and implement instructions.
Core Strengths

Strong organizational skills

Listening skills
Excellent communication skills
Fast learner
MS Windows proficient
Strong client relations
Energetic work attitude
Multi-line phone usage
Adaptability

Multi-tasking
Strategic sales
Customer service
Telephone inquiries
Typing 60 WPM
Cash management
Excellent marketing skills
Courteous demeanor
Office skills

Accomplishments
Customer Follow-up
Ensured that customers were satisfied with services by doing random follow-up calls. I received a 5 out
of a1-5 scale with 5 as the highest you can score.
Inside Sales
Met and exceeded quotas generating 20+ accounts a month by marketing. My top performance
exceeded 25 accounts in one month.

Work Experienc
eFlintriver.com
Sulphur Springs, Texas
Customer Service Representative
Customer Service
Took orders via email and phone.
Moderate
September
2013 computer skills.
To April 2014
Multi-line telephone usage.
Worked tasks in a timely manner.
Worked as a team player.
Trained and worked off a family designed software and WIKI

First Convenience Bank

October 2011
To November 2012 Sulphur Springs, Texas

Personal Banker

Customer Service
Cash Exchange
Follow up with employees to ensure compliance with company and federal regulations
Supervise and maintain a good working environment
Train all new employees
Motivate and Mentor employees
Customer Retention
Manage the Vault and ATM on occasions
Personal and business account transactions
cashed checks and did wire transactions
sales/ marketing for new accounts
western union agent

Sonic Americas Drive Inn Sulphur Springs, Texas

Car Hop/ Team Leader

Carried out food in a timely manner

Cash exchange
Customer service
Advised other colleague's on how to perform job correctly.
Assisted in training new employees
November 2005
To May 2007

Educational Background
Paris Junior College
Sulphur Springs, Tx, United States of America
Associates
High school diploma in 2008

Coursework includes: General Studies.

Continuing education to get bachelors in Education.

References

Ashley Potts
Secretary, Hopkins County AEP
(903) 243-6544
Faye Pereira
Account Specialist, Fidelity Express
(203) 209-4712

Richard Brantley
Sheriff, Hopkins Country Sheriff
Department
(903) 335-4495