Aster Street 19A

Condong Catur, Depok, Sleman Yogyakarta

December 24th, 2014
To:
Customer Service
Alin Comp
Kaliurang Km. 7 Street, Yogyakarta
Dear Sir or Madam,
Seven days ago, on December 17th, 2014 I buyed a Asus
laptop brand in your electronic store. My laptop is running
as it should, but for some reason when I use the laptop
suddenly can not be operated.
I immediately brought the Laptop at your store to get a
proper check. I believe that your technician is working
properly. But I do not know why, after nearly a week of
repairs, up to now has not been completed. Ive asked a
few times, but your customer service always answer
please be patient.
The laptop is so I need, I am will to spend some funds in
the appropriate size of the reasonableness of my rights in
the warranty agreement. If within two weeks of repairs has
not been completed, I hope my right to get a new laptop
instead as listed in the warranty agreement can be met.
Thank you for taking the time to read this letter. I have
been a satisfied customer of your company for many years
and this is the first time I have encountered a problem. I
hope you can follow up my complaint. If you need to
contact me, you can reach me at 081567891123.
Sincerely,

Nena Tamara