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SHAWNA R.

SMITH
shawnaspeaks@yahoo.com *(269)365-1288 * 330 Haymac Drive * Kalamazoo, MI 49004

PHENOMENAL BUSINESS INSTRUCTOR

Innovative teacher with an impressive background in leadership and communication. Independent self-starter with a
keen understanding and appreciation of competency-based education. Excellent oral and written skills. Proven track
record for effective coaching within a diverse population. Demonstrated competence that displays valuable judgment
and professional integrity.
Innovative Instruction
Academic Standards
Professional Development

Online Experience
Student Success
Advisor/Mentor

Retention
Assessment
Hybrid Courses

Advocacy
Microsoft
Commitment

Supportive
Engaging
Proactive

NOTABLE ACHIEVEMENTS
Successfully taught Master Student (Student Success Strategies) Course at Career Quest Learning Centers
of Kalamazoo with 100% retention of new student population during first teaching term.
Designed and implemented two-day diversity workshop for Covert Middle School; for the purpose of
fostering cooperation, coping skills and the appreciation of differences amongst the predominate ethnic
groups within the school. Workshop resulted in fewer violent altercations for the school.
Successfully negotiated free summer food program for sixty at risk students for New Genesis Inc. Summer
Learning academy for two years.
Created the Student Ambassador Program at Kellogg Community College.
Constructed assignments which challenged students to become globally aware of culture, diversity and
communication principles in the workplace.

PROFESSIONAL EXPERIENCE
Executive Director and Owner
S.S. Communications, Kalamazoo, MI
2000Present
Provide project management and program consultation to nonprofit organizations. Create, implement and facilitate
leadership and diversity workshops that include student success strategies. Supply inspirational capacity building
material such as books, outlines, and programs to schools and other non-profits. Offer and deliver keynote addresses
to community, college, youth and church groups. Supervise volunteer staff.
Designed and implemented two-day diversity workshop for Covert Middle School, for the
purpose of fostering cooperation, coping skills and the appreciation of differences amongst the
predominate ethnic groups within the school. Workshop resulted in fewer violent altercations for
the school.
Clients include: Career Quest Learning Centers, Preparation University, New Genesis Education Center,
Davenport University, Lake Michigan College & Covert Public Schools, Western Michigan University, Kellogg
Community College, Glen Oaks Community College, Michigan Department of Labor, Kalamazoo Valley
Community College, Covert Community Schools, Kalamazoo Public Schools, Monsters Making It Count Programs,
MBM Entertainment Group.
Business Instructor
7/201Present
Career Quest Learning Centers, Kalamazoo, MI
Prepare adult learners for todays careers by providing training on various subjects such as: student success
strategies, customer service, administrative office procedures, and resume writing. Present three week seminars on
Microsoft office software usage. Provide job market insight and trends. Teach job search and interviewing strategies.
Utilize up to date software such as Office 365for work process and flow.
Successfully taught a Master Student course at Career Quest Learning Centers of Kalamazoo
with 100% retention of new student population during first teaching term.

Project P.E.R.K. Coordinator & Summer Program Director


20122014
Western Michigan University & New Genesis Inc., Kalamazoo, MI (Dual appointment)
Supplied oversight, management and promotion for Project P.E.R.K. Program. Delivered non-violence curriculum to
parents and vulnerable children. Developed and maintain community partnerships. Hired, trained and supervised
summer academy staff of twenty. Successfully negotiated partnership between Kalamazoo Gospel Mission and New
Genesis Inc. which resulted in a free summer food program for sixty students.
Success Advocate, Student Success Center
20092012
Kalamazoo Valley Community College, Kalamazoo, MI
Provided project management for special assignments. Facilitated seminars for KVCC students on academics, leadership,
public speaking and life skills. Assisted students successfully matriculate through college. Developed student success
plans. Responsible for advising caseload of students, and facilitating new student orientation.
Developed one-on-one speech and presentation training program.
Nationally Certified Motivational Speaker
(off and on throughout these years)
20072012
Monsters Making It Count, Cincinnati, OH
Consistently delivered informative, life-changing speeches to youth and college students in MI, OH, IL, and FL.
Developed and maintained relationships with high school principals and counselors. Delivered motivational
speeches to large high school groups (7001000 students) on specific topics: life choices, financial aid, careers and
college search criteria and financial literacy.
Professor, Arts/Communication & Business Departments
20082011
Kellogg Community College, Battle Creek, MI
Successfully delivered human communication curriculum to over sixty students per semester. Designed coursework
on effective interviewing that resulted in at least one major job promotion. Created lessons that stressed the
importance of excellence in writing, and clear speech. Developed curriculum designed around the notion of
perception utilizing the Johari Window Model.
Constructed assignments which challenged students to become globally aware of culture,
diversity and communication principles in the workplace.
Enrollment Services Representative, Enrollment Services
20072009
Kellogg Community College, Battle Creek, MI
Created, planned and implemented student recruitment strategy for the office of Enrollment Services. Consistently
and effectively delivered presentations to potential students regarding KCCs programs and services. Developed
programming and provided oversight for all special projects such the outreach and recruitment of students from
alternative schools in Calhoun County. Assisted in the creation of KCCs new student orientation process.
Created and implemented the KCC Ambassador Program.
Collected over 100 viable enrollment applications in one semester.
Education Specialist, Upward Bound Program
20052007
Kellogg Community College, Battle Creek, MI
Designed, implemented and taught college readiness seminars for high school seniors. Provided academic advising
and success strategies to 100% of program participants. Planned, implemented and secured resources for educational
and cultural field trips. Supervised summer program staff and clerical staff in the absence of the director. Planned
and facilitated educational workshops.
Successfully planned and implemented a special field trip for five top honor students for less than
$200.

Credentials
MA: Business Administration: Cornerstone University, Grand Rapids, MI. 20072010
BA: Management and Organizational Development: Spring Arbor University, Spring Arbor, MI. 19951998