Tiffany Lumley

Seattle, WA tiffanylumley1@gmail.com 734.634.3307 www.linkedin.com/in/tiffanylumley tiffanylumley.weebly.com

TRAINING AND DEVELOPMENT QUALIFICATIONS

Curriculum Development & Instructional Design: Four years experience developing full curriculum for
programs including: leadership development, professionalism, career development and mentoring.
Facilitation & Delivery: delivered over 50 workshops and led 25 recruitment presentations. Trained two groups of
eight individuals in presentation of developed material and facilitation skills. Coached individuals through professional
development curriculum.
Project M anagement: Conducted a needs analysis for two programs, determined objectives and oversaw project
through from needs analysis, program development to creating and assessing evaluation feedback. This also included
event planning and execution and focus groups.

Key Skills: Bilingual Spanish & English, SharePoint, iLearn, WebEx, WordPress, Outlook, PowerPoint, Excel, SalesForce.
EXPERIENCE & ACH IEVEM ENTS
Learning and Developm ent Coordinator, Moss Adams, Seattle, WA, June 2014- February 2015
Utilized LMS to track credits, external and internal trainings and ensure effective events through reports and evaluations.
Managed logistics establishing and confirming contracts, reserving facility needs and meeting client and trainer requests.
Created and acquired training materials to ensure successful implementation of outcomes within program budget.
Communicated training details to both clients and trainers, managed questions.
Business Analyst Intern, Pioneer Industries, Seattle, WA, March -June 2014
Conducted a gap analysis to facilitate changes in policy and procedures in change management process.
Conducted research and interviews with SMEs to prioritize tasks to mitigate risk and develop next steps for success.
Developed operating procedures consistent with work culture to ensure employee effectiveness and compliance.
Talent Development/Coaching, Positivity, LLC., Chicago/Remote, IL, January -July 2014
Coached 5 clients individually through a 20 week program using developed curriculum increasing their job engagement.
Created training manuals for staff on the use of HootSuite, moving forward their Social Media Marketing Plan.
Recruiting/Professional Development Assistant, Seattle Pacific University, Seattle, WA, September 2013-June 2014
Recruit graduate business students through follow-up calls and emails, career fairs and events, and regular blog writing.
Created a recruiting process flow to optimize the candidate experience from first contact to campus visit.
Led professional development workshops including interviewing & informational interviews for 250+ students.
Developed a plan for alumni mentor program, conducting interviews to assess need.
Facilitated workshops using both developed and adapted workshops, facilitated focus groups.
Assistant Program M anager, Global Visionaries, Seattle, WA, August 2012-July 2013
Developed curriculum for a train-the-trainer program & led eight presenters in workshop development & facilitation
techniques used to instruct 120 people.
Designed & implemented monthly workshops for 80 students, including curriculum design, and logistics.
Led 20 classroom recruitment presentations, which resulted in over 200 new participants in the program.
Conducted a needs assessment to provide program specifications for a SharePoint knowledge management system.
Built pre-post program evaluations to measure training program effectiveness and to support continuous improvement.
Supervised over 30 program interns including hiring, performance management and planning.
Spearheaded 2-week Guatemala trip with 40 students, led projects, coordinated events and logistics.
Youth Leadership Intern, Latin Americans United for Progress, Holland, MI, January 2011-May 2012
Redesigned leadership develop curriculum to support 40 Hispanic students; performed a training needs assessment by
conducting research on the population and by building relationships with the students; grew program by 55%.
Prepared weekly workshops on topics such as: cultural identity, educational success and community involvement.
Re-established a mentoring program by recruiting community leaders, and matching mentors and protgs.
Played a key role in planning a conference for 400 Hispanic youth, recruited workshop facilitators and oversaw events.
EDUCATIO N
M .A. Business M anagement, Seattle Pacific University, Seattle, WA, June 2014
B.A. Psychology & B.A. Spanish, M inor Organizational Leadership, Hope College, Holland, MI, May 2012
GPA 3.72, Honors: Magna Cum Laude, Deans List (all semesters), Sigma Delta Pi: National Hispanic Honor Society,
Covenant Scholarship: four-year full ride.
Served as Vice President for National Honor Society (Psi Chi) and created a development plan to revitalize the chapter.