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Ogarra
PO Box 300970
(617) 888-0250
Jamaica Plain, MA 02130
Annaya1@aol.com
Education:
Cambridge College-Cambridge, MA
BA in Psychology with a concentration in Juvenile Justice
June 2007
Experience:
1/2005-
Direct Care 1
Northeastern Family Institute
10/2003-8/2004
Ensured the safety of the 12 female juvenile ofenders ages 13-17 in a secured
facility by using de-escalation strategies to address problems that arose, by keeping
a record of the location of the attendants, by completed comprehensive intake
procedures and by using physical restraints when necessary
Transported and supported clients who were in need of immediate mental health
intervention by working closely with the Boston Emergency Services Team and
helping clients to access their coping skills
Provided individual counseling and guidance to inmates by giving clients a safe space
to discuss and process current issues, daily needs and concerns
Acted as a role model for the unit by behaving in an appropriate manner and by
discussing with the girls their behavior and helping them to gain insight into their
actions, particularly working closely with clients who were exploited
Monitored client phone calls to ensure that the correspondence with the outside
world was of a safe and appropriate nature and addressed any issues of
peer/relational concern
Enforced a strict protocol to manage behavior and ensure the safety of all clients, by
following strict verbal warning, isolation, restraint, and intervention measures
followed by processing incidents with clients and proving written reports
Managed the milieu by setting consistent and clear expectations while utilizing self as
a resource to engage and connect to clients to inform behavioral change
Related Skills:
References:
Available upon request