Hector D.

Sanfeliz, PMP
Lutz, FL 33558
813-475-2838
sanfeliz2011@gmail.com
www.hectorsanfelizprofessional.weebly.com

PROFESSIONAL SUMMARY
Project Manager/Operations and Military Veteran offering 7+ years of proven
management experience in corporate and military environments with over 5 years of
managing complex projects. Managed 50+ employees and retail store operations for
the nations largest retailer and top Fortune ranked company. Increased operational
systems performance from 30% to 100% functionality within 3 months and developed
performance standards that were instituted as the district standard. Developed and
implemented a career mentorship program that resulted in promotion of 7 employees
into supervisory positions. Managed a military Human Resources staff supporting an
organization of 450+ employees and key advisor to executive leadership on HR policies
and Equal Opportunity programs. Bilingual English / Spanish with basic
proficiency in Russian. Hold a Bachelor of Arts in Computer Information Systems
from Saint Leo University. Recipient of multiple awards and promotions for outstanding
performance and professionalism in the United States Army. Career supported by
completion of formal advanced military leadership and corporate management
programs.

Project
Management
Business Analysis

Information Systems
Earned Value
Management

Conflict Resolution
Operations
Management
Equal Opportunity

Training and
Development
Human Resources

Organization /
Communication
P & L / Resource
Management
Organization /
Communication
Leadership / Supervision

PROFESSIONAL EXPERIENCE
WALMART CORPORATION Florida
2011 Present
Assistant Store Manager
Manage the sales, service, and operations within the several of the stores largest
service departments, managing all aspects of staffing, inventory, product
merchandising, customer sales and service, shrink prevention / asset protection, facility
maintenance, team training and performance, and P&L for multiple department. Direct
the work activities, training and personnel administration of 50+ employees and
department supervisors in receiving, inventory, administrative, maintenance, sales, and
service functions. Manage Federal Wild Life Conservation sales transactions.
Managed over 30 successful projects from initiation through closing.
Recognized and awarded by associates as the number 1 Assistant Manager in
2014.
Performed employee relations and team development, including conflict / dispute
resolution; provided operational, administrative, and safety training in compliance

HECTOR SANFELIZ

PAGE 3

with regulatory requirements.

Established performance standards for several large service departments through
quality assurance that were later used as the local district standards for
excellence.
Propelled store rate of usage for performance tracking tool, from 54% to 97%.
Manage corporate training programs overseeing new hire orientations, basic
operations, company policies, technical / equipment skills, employee guidelines,
diversity standards, and sales / service best-practices.
Led training, career coaching, mentoring, and performance management with a
style of direct employee development and recognition that produced 7 promotions
to supervisory positions.
Promoted into store-wide management role for night operations and built night
operations from the ground up, performing all recruiting and hiring for team of
40+ supervisors and staff.
Performed change management by planning for program changes and controlling
project changes.
Developed automated systems to track and analyze trends in nightly performance
through each individual required task.
Managed the supply chain across purchasing, receipt, warehousing, and
merchandising.
Maintained superior vendor relations.
Trained employees on proper firearms sales procedures and audits in accordance
with company, Florida, and Federal regulations.

UNITED STATES ARMY Various Locations

2001 2010
Human Resources Manager
Directed the work activities, training, professional development and performance
evaluation of 5-7 Human Resource technicians providing full-spectrum HR support to
an organization of 450+ military and civilian employees.
Managed organizational Equal Opportunity (EO) program and advised senior executive
leadership on HR policies and EO programs.
Managed training programs and
coordinated professional training attendance, logistical support for training events and
provided informal feedback, coaching, mentoring, and formal reporting and
performance evaluations.
Successfully managed 12 highly complex projects involving cross functional teams
and executive level stakeholders.
Subject Matter Expert (SME) for awards and decoration program which
successfully processed over 2000 awards (including personally writing the
battalions Presidential Unit Citation recommendation) by providing resource
planning, task assignment / scheduling, and quality review.
Administered EO training for managers, supervisors, and staff; advised senior
leaders regarding regulatory / statutory EO requirements and consulted on
specific EO complaints and civil rights issues.
Created and administered company level training and schools program effectively
enhancing unit readiness.
Utilized web-based automations and HR information systems to manage daily
accountability, records management, personnel and financial transactions for

HECTOR SANFELIZ

PAGE 3

400+ employees.
Administered automated Defense Travel System for organizational travel requests
and budget management.
Applied creative problem-solving and interpersonal skills to resolve operational /
policy conflicts and communicate changes in organizational policies and
procedures.
Produced official documentation and correspondence.
Interpreted rules, regulations, policies, and procedures to analyze and compile
reports for key HR performance metrics.
Established and managed unit postal operations and accountability and
distribution of incoming and outgoing official and personal mail.

TECHNICAL KNOWLEDGE AND EXPERIENCE

MS Project
MS PowerPoint
Equal Opportunity

MS Access
MS Word

MS Excel
JavaScript

EDUCATION / CERTIFICATIONS / TRAINING

Saint Leo University
Bachelor of Arts in Computer Information Systems 2014
Wal-Mart Corporation Assistant Manager Training Course 2011
Project Management Professional Certified 2015
ITIL Fundamentals V3 2015

AWARDS
Army Commendation Medal (3 awards)
Army Achievement Medal
Iraq Campaign Medal (2 campaigns)
Global War on Terrorism Service Medal