Joseph Casey V.

Peraz
830 Don Quixote St., Sampaloc, Manila
09174672543
e-mail address: casey_peraz889900@yahoo.com

Professional Objective

To be employed in a reputable corporation to be able to utilize my satisfactory

communication skills, and to contribute to the success of the company.

Career History

November 2008 – Present Pacific Hub Corporation Ortigas

Customer Service Representative

• Assisted both local telcos subscribers in their inquiries and concerns

• Awarded for best in Call Handling and for Customer Care Excellence
• Took part in maintaining and saving accounts
• Resolved customer complaints

2007-2008 Redpill Production House Quezon City, Philippines

Worked for a production outfit that produces commercial multimedia advertisements for top
Philippine Corporations.

Production Assistant
• Contributed in the overall output of client’s TV advertisement, directly assisting in
the production’s location and performing office administrative duties as well.

2005 National Broadcasting Network (NBN-4) Quezon City, Philippines

Worked for the government-owned television network.

Student Intern
• Handled various responsibilities such as floor directing, teleprompting, encoding,
scriptwriting, transcribing and even acting on-screen talent for some of the
network’s locally produced shows.

Education

2003-2006 Sacred Heart College

Lucena City
o A.B. Communication

1999-2003 South Luzon State University Laboratory High School

Lucban, Quezon
o Athlete of the Year

1993-1999 Luisiana Central Elementary School

 Luisiana, Laguna
o Athlete of the Year

Research Outputs

• A Documentation and Compilation of Gay Lingo and it’s effect in their lifestyle

Interests

Badminton, Japanese Literature, Books, Movies and Television, Music, Travel,

Cooking, Internet/Computer Games

Affiliations

College of Arts and Sciences Communication Society - Sacred Heart College

Member, 2000-2004

Society of Saint Vincent de Paul – Sacred Heart College

Member, 1999-2004

Seminars Attended

• TELEPHONE EXCELLENCE TRAINING

• CUSTOMER SERVICE SEMINAR ON PERSONAL AND INTERPERSONAL
EFFECTIVENESS
• CUSTOMER PROBLEM RESOLUTION

Personal Information
• Born on May 13, 1986 in Luisiana, Laguna
• Single
• 5’10 in height
• Catholic

***Character reference, available upon request.