Felicia Bodden

P.O. Box 1212 GT KY1-1108

Grand Cayman
Felicia_bodden92@hotmail.com
(345) 917-2688

Objective:
To obtain an accounting designation, utilize my skills, knowledge and experience to contribute to the company and earn
advancement through a continued professional development.
Skills:

Computer literate in Microsoft Office

Maintain confidentiality for highly sensitive matters
Ability to work independently with minimal supervision
Great time management
Strong interpersonal skills
Strong customer service skills
Ability to work in a busy environment
Great team player

Computer Skills: Proficient in Microsoft Excel, Word, PowerPoint, Outlook, QuickBooks and Sage-MAS90.
Work Experience:
December 11, 2012 Present - Burger Holdings Ltd. (Burger King)
Administrative Assistant / Accounts Clerk
Answer all incoming calls and direct them to the relevant departments;
Provide administrative support to the management staff;
Ensure all office supplies are adequately maintain;
Perform clerical duties;
Maintain inventory control and distribution;
Liaise with our customs brokerage;
Perform customs clearing;
Responsible for reporting royalties to Burger King and Popeyes Corporation;
Responsible for donations of various organizations;
Perform daily restaurant sales reconciliation;
Perform accounts receivables and accounts payables.
November 18, 2011 September 10, 2012 Sonia Bush & Associates
Office Assistant
Answered all incoming calls and direct them in accordance with Employer policy
Greeted clients on behalf of Employer and see to their needs
Assisted with the maintenance of the legal library
Maintained diary and calendar of the Managing Partner
Organized meetings
Performed clerical duties
Performed Court filings as well as other Government Agency filings
Ensured an adequate level of all necessary office supplies were maintained

Performed messenger services

Performed accounts receivables and accounts payables using QuickBooks software
Assisted with bank reconciliation

Apr. 18, 2011- May 13, 2011 Butterfield Bank

Butterfield Online Call Center Agent (Temporary)
Answered incoming calls relating to Butterfield Online
Provided customers with support on Butterfield Online queries/issues
Re-routed non Butterfield Online queries to relevant department
Ensured that all open queries were resolved by no later than the following business days
Apr. 24, 2009 - Dec. 31, 2009 - Island Companies Ltd. (Apprentice Program during school)
Sales Representative
Greeted and assisted customers
Sold merchandise
Assisted customers with questions about the merchandises
Assisted with other duties requested by Manager
Handed out flyers to promote discounted sales
Processed payments at the cash register
Recorded daily performance sales
Balanced opening and closing cash daily
Education:
2013 Present

International College of the Cayman Islands (Expected Graduation 2017)

-

2009- 2012

Bachelor of Science in Business Administration with concentration in accounting.

University College of the Cayman Islands (Associate of Applied Science Degree in Accounting).

References: Available upon request.