اثر القرارات الستراتيجية في الاداء المنظمي

"
"
27
)(Spearman
)(Simple linear regression
)Independent,Samples T.Test

81
6
67
831 -808
72
81

102
"
"

The effect of strategic
decisions
for operations
management in
performance excellence organizational.
Abstract
This research focused on clarifying the relationship strategic decisions for
operations management & performance excellence organizational, The research
emerges from a problem which explained by many application questions. Special
questionnaire has been prepared for this purpose distributed (72) to sample of
management levels (Top, middle) in the General company for mining industries
and aquatic Insullation & the General company of batteries industry, The
research has tried to test a number hypotheses related to the relation and
regression among the variables of the research, and the differences among the
company in the main variable of the research for the purpose of answering all
the questions related to the problem of the research and reaching the established
objectives . for the purpose of processing the data and the information related to
the research the researcher has used many statistical techniques, such as: Mean
,Standard
Deviation
,spearman
rank,
simple
linear
regression,
Independent,SamplesT.Test.Upon the measurement and analysis of the research
variables and testing the correlation and the exchange interaction, the research
comes up to a group of conclusions among which the high level of variables of the
research samples, another finding is that there is effect & correlation
relationship between (strategic decisions for operations management &
performance excellence organizationa).
On the other hand, it turned out that there is differences in the opinions and
viewpoints concerning the sample among the state and private companies and
the sub-dimensions. In the light of what has been mentioned, several conclusions
and recommendations pertinent to the subject were reached into, & the
researcher suggested that enhance aspect.
72
81

"
"
8
7
3
4
5
8
7
3
4
5
7
3
103
72
81

104
"
"
3
4
8
7
3
4
18
22
47
45
35
38
27
12 5
8
55
5
78.72
1.33
48.72
5.555
58 48
38 78
48
72
81

105
"
"
8
58
28.13
1
88.88
8
75
75 78
1.33
77
8
32.5
77.87
87.44
87.5
8 31
8
7
7888 88 7
7888 88 3
72
81

106
"
"
N 27
8
38 78
48 38
58 48
58
3
8
7
88
87
78
77
5
88
85
78
75
77
7
78.72
1.33
4
82
77
77
5.555
73 788
48 72
38
1
58
83
88.88
28.13
81 855
84
7
87
83
81
7
73 78
87.5
87.77
81 85
75.88
1.33
8
84
72
8.31
87.44
32.5
87.5
78
77.87
72
81

107
"
"
8
7
3
4
5
35
85
5 4 3 7 8
27
3
72
81

108
"
"
7
X1
X2
X3
X4
X5
5
5
5
5
5
8
7
88
87
78
X6
38 77
X7
35 38
Y1
31 37
Y2
Y3
Y4
7
7
7
48 37
47 48
44 43
Y5
47 45
Y6
41 42
Y7
58 47
9002
5
88
85
78
75
)(Slack.etal,2006
)(Krajewski,2007
,(Slack.etal,2006),(Haizer & Render,
)2008
)(Haizer & Render, 2008
)(Krajewski,2007
,(Slack.etal,2006),(Haizer & Render,
)2008
2
-:
-8
)(Slack.etal,2006) (Evans,1997
7887
7887
: Validity
( )2
) 7 )%25 (
( ( %18
)58 . ( (
72
81

109
"
"
7
72
72
t
8.85
3 474
) (25+25-2=48) ( N1 + N2-2
: Reliability
(
8.77
. )84: 7882
: :(Split Half) :
Spearman Brown )8.72

)877: 7888 )8.72
) 8.21 )
) 8.27
: ) :
( (
)27 )
)8.17 )Nunnaly (0.75

)& Bernstein,1994 (
3
8
7
3
N=30
V
N=42
V
8 224
8 127
8.257
8.177
8 217
8.221
8 114
8 117
8 153
8 184
8.773
8 177
R
=*V
72
81

110
"
"
( -: -:
-8 : .
:
-7
-: -:
)Spearman .
-8
-7 :Simple linear regression

.
-3 ) :(Independent,Samples T.Test

( }){SPSS(10

. (
) (Heizer &Render, 2006 : 6-7(
-:
)
) ) )
) ) ) ) ) .
: Concept of Capacity
911
4
);2001:252),(Chase, et .al ;2001:354
Render
: Concept of Maintenance
Stevenson, 2005: 720
92 9002
& (Heizer
111
72
81

"
"
3
Layout Designs Concept
( Slack
et al , 2004 ; 205-206
Krajewski & Ritzman,2005 :298)
Quality Concept
4
Krajewski&Ritzman,2005:68
Daniels.etal,2009:703)
20 9002
Concept of Aggregate Production
2
Planning
41 9002
(Heizer & Render ;2008:526)
(18-3)
(Kumar
Srech,2009 :191)
(Nahmias,2009 :124)
: Concept of Process Technology
Slack et.al.;2004;246)
(Vonderembe & Whit,2004 :9)
112
72
81

"
"
Concept of Supply Chain
( Supply Chain Management
Slacket.al.;2004;476
Schroader ,2007:189 )
Sehgal,2009:3)
from Excellence
0rganizetional
Performance
Concept of Performance
-8
.(Wang et al,2006 :29)
(Al-Dahiree,2003:6),( Daft,2003:12),(Jones,2001:3)
Concept of Excellence
(American Heritage Dictionary
"
82 9002
Concept of Excellence Performance
Laamanen
,2007:20
Nicole, Guthrie
High Performance
Guthrie,2008:5)
Nicole,2005:11
72
81

113
"
"
10 9002
DeWeall ,2008:14
Measures for Organaizetional Performance
( Freeman , 1984 ; Kaplan & Norten ,

1992 ; Tuggle , 1998 Daft , 2001
-8
-7
-3
-4
-5
-7
-2
-1
9002
80
9002
72
81

114
"
"
) ( Kotler , 2000 : 40 42
( (
)

) .
( )
(
) (
. :
( (
( . )7
Kotler
7
Source: Kotler , 2000 Marketing Management the Millennium Edition , By
Prentice Hall International , Inc.p:40
72
81

115
"
"
-:
4
- : )4
)4.85 (
)8.245
( )5
) ( ( ) 4.32
) 8.17 )8
( ( )3.75
.)8.87
).
( )4.44
)3.233
.)8.177
)8.413
( .

72
81

116
"
"
4
4.48
8.774
3.33
8.771
3.75
8.873
7
3
4
4.5
4.31
4.58
8.557
8.47
8.587
3.33
4.3
3.43
8.771
8.577
8.33
4.88
4.35
4.87
8.818
8.535
8.823
4.45
8.577
4.77
8.78
4.31
8.175
4.44
8.457
3.23
8.128
4.85
8.245
7
2
1
7
4
3.77
4
7.5
8
8.742
8
8.784
3.7
3.73
3.13
7.43
8.487
8.782
8.32
8.777
3.751
3.738
3.73
7.58
8.777
8.774
8.757
8.184
88
4.7
4.133
8.424
3.78
8.783
3.27
8.347
3.175
8.778
88
87
83
4.78
4.82
4.87
8.21
8.1
8.287
3.77
3.7
3.43
8.114
8.183
8.721
3.717
3.125
3.125
8.173
8.131
8.217
84
3.74
3.27
8.777
3.774
8.177
85
3.2
8.83
3.57
8.777
3.731
8.753
3.77
8.577
3.51
8.537
3.18
8.527
87
3.21
8.287
3.77
8.288
3.237
8.288
82
81
3.13
3.11
8.518
8.558
3.77
3.78
8.777
8.144
3.273
3.11
8.248
8.717
87
3.13
8.532
3.47
8.84
3.718
8.188
78
3.11
8.178
8.272
3.133
8.184
72
81

117
"
"
3.14
8.378
3.72
8.821
3.228
8.377
78
4.88
8.81
8.33
8.41
7.751
8.737
77
73
4.87
4.84
8.872
8.875
4.57
4
8.584
8.717
4.333
4.872
8.774
8
74
4.82
8.827
4.73
8.151
4.831
8.85
75
8.842
8.7
8.87
3.87
8.58
4.81
8.711
3.78
8.718
3.281
8.117
77
72
71
3.28
3.28
3.31
8.824
8.888
8.735
3.43
3.83
3.47
8.23
8.117
8.17
3.57
3.438
3.487
8.887
8.82
8.17
77
38
3.48
3.7
8.731
8.171
3.77
3.33
8.77
8.114
3.342
3.417
8.148
8.155
3.57
8.352
3.77
8.377
3.458
8.314
38
37
3.37
3.74
8.257
8.158
7.73
3
8.214
8.212
3.81
3.325
8.273
8.127
33
3.54
8.72
3.7
8.284
3.48
8.285
34
3.74
8.87
3.37
8.117
3.57
8.878
35
3.13
8.87
3.7
8.117
3.57
8.827
3.57
8.413
3.82
8.477
3.327
8.575
3.78
8.758
3.47
8.738
3.23
8.377
4
3.13
8.778
88
4.133
8.424
8.184
3.7
3.27
8.783
8.347
72
81

118
"
"
4
3
3.18
8.527
88
3.71
85
8.17
3.73
8 75
3.77
8.537
3.57
8.577
4
3.22
4
8.377
81
3.11
8.188
3.718
8.717
87
8.378
3.148
3.723
8.821
3.28
4
74
.1.1
31.4
1.
8.74
7.75
4.81
3.78
8.71
8.718
72
81

119
"
"
3.458
4
8.314
77
8.887
3.57
77
41433
3.57
.183.
8.352
8.377
3.77
4
3 32
8.575
35
3 57
38
8.827
8 273
3 818
3 57
8 413
8 477
3 82
3.23
8.37
3 78
8 738
3 47
8 758
7
5
5
3
3 17
8 777
31
8.217
3 77
37
8.257
3 17
4.3
8.488
33
8.577
72
81

120
"
"
5
3 33
8.384
4.37
8.77
8 578
8 513
5
3
3.78
4.41
8 373
8.57
8.48
8 378
7.71
5
8.55
8 428
4.75
8.77
8.714
4.7
5
8.37
4 38
4.85
8 388
8 447
72
81

121
"
"
3 74
5
8.34
8 582
4.71
8.21
8 583
5
7.74
8.837
3 87
8 537
8.11
8 777
5
3.37
3
4.87
8.71
8.78
8.788
7.77
72
81

122
"
"
5
)(n=72
37
4.71
8.582
3.77
8.737
3.17
8.257
32
31
4.333
4.333
8.422
8.422
3.77
3.33
8.578
8.251
3.11
3.77
8.273
8.217
4.38
8.488
3.38
8.577
3.17
8.777
4.77
8.234
8.18
8.48
3.73
8.371
4.31
8.517
7.87
8.84
3.48
8.48
37
48
.
(
.
: )
4.37
8.578
8.73
8.513
3.33
8.384

48
47
4.42
8.58
8.73
8.43
3.87
8.72
4.5
8.55
8.78
8.47
3.77
8.533
: )
4.41
8.378
8.48
8.373
3.78
8.57
4.888
8.728
8.73
8.438
7.75
8.52

43
44
( (
.

.
: )
4.38
8.577
8.78
8.487
4.758
8.428
8.77
8.714
4.35
8.527
4.85
8.483
3.88
7.71
8.777
8.555

45
47
4.77
8.537
4.77
8.54
4.88
8.782
4.7
8.527
72
81

123
"
"
:)
4.38
4.85
8.388
8.447
8.378
4.78

3.78
8.18
8.257
8.278
3.87
8.71
42
41
:)
4.77
8.575
8.27
8.571
4.71
8.582
8.21
8.583
3.45
8.53
8.34
3.74

47
58
3.78
8.75
8.78
8.778
7.77
8.87
3.87
8.87
8.17
8.528
7.77
8.88
3.87
8.777
8.11
8.537
7.74
8.837
4.87
8.78
7.77
8.788
3.37
8.713
7
)Spearman
1
1
2
0001
22
1
2
2
2202
0001
0002
72
81

"
"
2
0001
20
0002
4
2
1902
0001
2
2202
2
0001
124
72
81

125
"
"
7
25
1
8.88
)(Superior
Spearman
Sig.
0.151
0.09
**0.349
0.003
**0.359
0.002
**0.346
0.003
0.088
0.462
**0.339
0.004
**0.458
0.000
**0.401
0.000
Sig.
*0.251
0.034
**0.335
0.007
**0.348
0.004
**0.364
0.002
**0.360
0.002
**0.36
0.002
-0.076
0.525
**0.328
0.005
Sig.
0.196
0.098
0.214
0.071
*0.234
0.048
*0.240
0.042
0.034
0.774
0.219 **0.358
0.064
0.002
*0.251
0.042
Sig.
0.210
0.76
**0.334
0.004
*0.266
0.024
*0.266
0.024
0.150
0.208
01 **0.309
0.008
*0.265
0.024
**532
0.000
**0.477
0.000
**0.544
0.000
0.180
0.130
0.210
0.076
**0.366
0.002
**0.317
0.007
Sig.
**0.501
0.000
Sig.
**0.347
0.003
Sig.
**0.412
0.000
Sig.
**0.536
0.000
-0.063
0.598
**0.605
0.000
**0.342
0.003
**0.547
0.000
*0.253 **0.425
0.032
0.000
**0.310
0.008
**0.409
0.000
**0.472
0.000
**0.387
0.001
0.026
0.827
**0.450
0.000
*0.270
0.022
**0.376
0.001
**533
0.000
**0.556
0.000
**0.540
0.000
0.168
0.158
**0.655
0.000
**0.417
0.000
**0.571
0.000
5
75%
100%
100%
62.5%
0.05
0.01
12.5%
100%
62.5%
100%
7
2
4
5
2
75%
87.5%
50%
62.5%
87.5%
75%
87.5%
87.5%
47
76.56%
72
81

126
"
"
2
2
1
8.88
12.5
8.85
1
8.88
8.522
2
42
14
21021
R2
2
1
2
)(f,t
22
)(f=1.33,1.155) (f=3.38,t=1.29
1021
)(0.01,0.05
R2
2
1
12.5
)(0.01,0.05
)(f,t
)(f=0.23,t=0.152
8.28
R2
72
81

127
"
"
4
20
)(f=0.72,t=0.847
)(f,t
)(f=2.653,t=1.629) (f=0.037,t=0.193) (f=2.650,t=1.628
1021
)(0.01,0.05
R2
-4
2
2
1902
)(f,t
)(f=0.431,t=-0.657) (f=0.981,t=0.991
)(0.01,0.05
R2
)(f=3.51,t=1.874
1021
) ).
-2 )2
)2
.)%2202
) (f,t ) (f=0.879,t=0.938
) (0.01,0.05 )1021
)R2 )
.
(
) ).
72
81

128
"
"
-1 )1
)2 .)%22
)(f,t
) (f=0.04,t=-0.19)(f=3.154,t=1.77(
) (0.01,0.05 )1021
)R2
) . (

(
) ).
-2 )2
)2
)%2202
) (f,t ) (f=0.116,t=0.341
) (0.01,0.05 )1021
)R2 )
.
(
) ).
-2 )2
)2 )%2202
) (f,t
) (f=2.135,t=1.461 ) (0.01,0.05
)1021
)R2 ) .
( ) ).
-7
)47 )74 .)%27.57
72
81

129
"
"
(2
N=72
=0.222
t=**4.253
F=**18.1
R2=0.205
=0.460
t=**4.337
F=**18.8
R2=0.212
=0.420
t=**3.872
F=**14.992
R2=0.176
=0.137
t=1.155
F=1.333
R2=0.019
=0.449
t=**4.208
F=**17.71
R2=0.202
=-0.446
t=**4.165
F=**17.25
R2=0.199
=0.364
t=**3.266
F=**10.66
R2=0.132
=0.315
t= **2.780
F=**7.730
R2= 0.099
=0.018
t= 0.152
F= 0.23
R2= 0
=0.316
t= **2.783
F= **7.747
R2= 0.100
=0.440
t= **4.097
F=**16.78
R2= 0.193
=0.319
t= **2.811
F=**7.903
R2= 0.101
=0.297
t= **2.699
F=**6.754
R2=0.088
=0.307
t= **2.70
F=**7.292
R2=0.094
=0.264
t= *2.291
F= *5.247
R2= 0.070
=0.191
t= 1.629
F= 2.653
R2= 0.037
=0.306
t= **2.687
F= **7.222
R2= 0.94
=0.023
t= 0.193
F= 0.037
R2= 0.001
=0.275
t= *2.397
F= *5.747
R2=0.076
=0.287
t= *2.510
F= *6.299
R2=0.08
=0.191
t= 1.628
F= 2.650
R2= 0.036
=0.251
t= *2.170
F= *4.711
R2= 0.063
=-0.078
t=-0.657
F=0.431
R2=0.006
=0.317
t= **2.792
F= **7.794
R2= 0.10
=0.118
t= 0.991
F= 0.981
R2= 0.014
=0.256
t= *2.215
F= *4.907
R2= 0.066
=0.262
t= *2.270
F=*5.152
R2=0.069
=0.481
t= **4.596
F= **21.1
R2=0.232
=0.286
t= **2.698
F=**6.541
R2=0.08
=0.496
t= **4.78
F= **22.83
R2= 0.246
=0.111
t= 0.938
F= 0.879
R2= 0.012
=0.482
t= **4.60
F= **21.2
R2= 0.232
=0.445
t= **4.155
F= **17.3
R2= 0.198
=0.432
t= **4.007
F= **16.1
R2= 0.187
=0.338
t= **3.009
F= **9.05
R2= 0.115
=0.246
t= *2.126
F= *4.520
R2= 0.061
=0.378
t= **3.411
F= **11.6
R2= 0.143
=-0.023
t=-0.193
F=0.037
R2=0.001
=0.321
t= **2.837
F= **8.05
R2= 0.103
=0.368
t= **3.311
F= **10.9
R2= 0.135
=0.208
t= 1.776
F= 3.154
R2= 0.043
=0.448
t= **4.188
F= **17.5
R2= 0.20
=217
t= *1.86
F= *4.070
R2= 0.047
=0.431
t= **4.002
F= **16.01
R2= 0.186
=0.041
t= 0.341
F= 0.116
R2= 0.002
=0.433
t= **4.020
F= **16.2
R2= 0.188
=0.479
t= **4.567
F= **20.9
R2= 0.230
=0.419
t= **3.866
F= **14.95
R2= 0.176
=0.638
t= **6.934
F= 48.076
R2= 0.407
=0.392
t= **3.568
F= **12.7
R2= 0.154
=0.656
t= **7.269
F= **52.83
R2= 0.430
=0.172
t= 1.461
F= 2.135
R2= 0.030
=0.635
t= **6.875
F=** 47.2
R2= 0.403
=0.639
t= **6.945
F= **48.2
R2= 0.408
=0.547
t= **5.465
F= **29.87
R2= 0.299
F
F
71
71
1022 0 02
90182 0 01
=0.288
t= *2.514
F= *6.322
R2=0.083
= 0.215
t=1.289
F=3.382
R2=0.046
=2.77
t= *2.308
F=*5.80
R2=0.077
=0.101
t= 0.847
F= 0.718
R2= 0.010
=0.219
t= 1.874
F= 3.513
R2= 0.048
=0.423
t= **3.901
F= **15.2
R2= 0.179
=0.327
t= **2.893
F= **8.37
R2= 0.107
=0.410
t= **3.759
F= **14.1
R2= 0.168
=0.476
t= **4.525
F= **20.5
R2= 0.226
(T)
8021 0 02
(T)
1042 0 01
72
81

130
"
"

)Independent,Samples T.Test
:
1
Independent,Samples T.Test
1
8.88
8.85
8.887
t
8.888
8.888
p.value
8.833
8.888
8.883
8.888
)(t
N
8
8.881
(p.
)value
N
3.7
0.869
30
3.7
0.349
42
30
3.6
0.532
42
30
3.7
0.178
42
3.8
0.391
30
3.2
0.280
42
4.1
0.988
-4.715
30
3.3
0.369
42
3.6
0.357
-3.127
70
30
3.1
0.426
42
3.6
0.483
-4.716
70
30
3.5
0.230
42
3.9
0.250
-7.65
70
30
42
4.4
0.456
-4.527
70
0.000
3.9
0.213
-2.71
70
0.081
0.566
-2.842
70
0.007
-2.180
70
0.033
70
0.000
0.003
0.000
0.000
72
81

131
"
"
)7 )Independent,Samples T.Test

. :
- : ) )
) )7
)t
)8.88
)p.value
= 8.888 = 8.888 =8.888 = 8.888
= 8.885 = 8.888 = 8.888 =

.)8.888
( )4
.
7
N
8
3.3
0.566
30
1.9
0.583
42
30
1.4
0.323
42
30
1.2
0.284
42
4.3
30
4.1
0.442
42
4.3
0.311
30
1.8
0.503
42
4.3
0.507
30
1.9
0.536
42
3.2
0.962
-6.722
30
2.2
0.201
42
4.2
0.20
-40.36
30
42
)(t
(p.
)value
70
0.000
4.3
0.410
-8.778
0.000
0.000
4.3
0.561
-17.51
70
4.5
0.390
35.278
70
0.471
-31.35
70
0.000
-2.924
70
0.005
-20.69
70
0.000
70
0.000
70
0.000
72
81

132
"
"
- :
:
:
8
1
3
7
88
72
81

"
"
7
3
3
3
7881 8 8
4
3
133
72
81

134
"
"
5
3
7
3
2
3
72
81

"
"
-8
-7
3
135
72
81

"
"
5
1
7
88
88
87
83
84
85
87
136
137
72
81

"
"
References
7881
7881
7882
7882
3
4
7887
7884
7
7881
7887
1
7887
Al Dahiree,Jaafar Sadiq Abd Al Hassan(2003),"Construction of Simulation

10 Model to improve the performance of precast cocerete factory,".A thesis to the
college of engineering,baghdad University.
11 Bottle,F. (2009)," Customer Relationship Management",concepts & tools 2nd
Ed Elsevier.Oxford.
12 Certo, S.G. (2003), Modern Management Diversity; Quality ; Ethics and the
Global Environment, 9th ed,Prentice Hall Inc., New Jersey.
13 Chase, Richard B., Jacobs, Robert f., and Aquilano Nicholas J.,(2001)
"Operations Management for Competitive Advantage", 9th ed., McGraw
Hill, New Delhi.
14 Chase, Richard B., Jacobs, Robert f., and Aquilano Nicholas J.(2003),
"Operations Management for Competitive Advantage", 10th ed., McGraw
Hill, New Delhi.
15 DeWeall, A., Andre(2008), The Secret of High Performance Organizations ,
European School of Management , Management Oline Review .
138
72
81

"
"
16 Daft, R.L. & Noe, R.A. (2001), "Organizational Behavior", U.S.A: SouthWestern College Publishing.
17 Daft, R. L., and Noe, R. A. (2003), Organizational Behavior, Harcourt College
Publishers, Inc., New York.
18 Daniels, J,D., Radebaugh, L.H. & Sullivan, D.P. (2009), International Business
Environment and Operation, Prentice- Hall, U.S.A.
19 Evans,James (2007),Impacts of information management on business
performance ", Benchmarking an international journal, vol.14,No.4,pp.517533
20 Freeman, R.E. (1984), "Strategic Management: Astake holder Approach,
Boston: Richard D. Irwin.
21 Gibson, J.L., Donnelly Jr, J. H., Ivancevich, J.M., & Konopaske, R. (2003),
"Organization: Behavior, structure , processes",11th ; (New York: Mc craw
Hill Co. Inc).
22 Guthrie , P., James, Patrick, C., Flood, Sarah, Mac,C. (2008), High
Perormance Work Systems Workforce Productivity , and Innovation :
Acomparison of MNCS and Indigenous Firms, Link Working Paper series,
Dublin City University .
23 Heizer,J.& Render,B. (2008), Principles of operation Management , 9th Ed.,
prentice- Hall, New Jersey.
24 Heizer,J.& Render,B. (2006), Principles of operation Management , 8th Ed.,
prentice- Hall, New Jersey.
25 Heizer, Jay and Render, Barry(2001), "Principles of Operations
Management", 6th ed., prentice Hill, New Jersey.
26 Jesse,Heimonen(2010)," A Viewpoint to Customer Relationship Management
in Non Profit Context", Case County Carlow Chamber Commerce,Savonia
University.
27 Inyang, Benjamin James(2010) , " Strategic Human Resource
Management(SHRM): A Paradigm Shift for Achieving Sustained Cometitive
Advantage in Organization", International Bulletin of Business
Administration, Euro Journals,Inc.
28
Kaplan, R. & Norton, D. (1992), "The Balanced Score Card Measures That
Drive Performance", Harvard Business Review".
29 Jones,Gareth R.(2001)," Contemporary Management", New York: Mc craw
Hill.
30 Krajaweski,L.J.,Ritzman,L.P.
&Malhotran,M.K.(2007)
Operation
Management Process and Value Chain, 8th Ed., prentice-Hall, New Jersey.
139
72
81

"
"
31 Krajewski J., Lee and P. Ritzman, Larry(2005) "Operations Management:

Processes and Value Chain", 7th ed., Prentice Hall.
32 Kotler.(2000), Marketing Management the Millennium Edition , By
Prentice Hall International , Inc.
33 Kumar S. A., and Suresh N. (2009), Production and Operations Management,
(New Delhi: New Age International Ltd.
34 Russo, C.S., & Holman, B., (2004), Denr's organizational excellence cookbook:
A
division's
Guide
to
the
quality
journey,
www.nsaho.ns.caluploadedfiles/ahonewsjan212005-pdf .
35 Hutt, Michael. D. & speh, Thomas W., (2004) "Business Marketing
Management: A strategic View of Industrial and Organizational Markets", 8th
ed, asouth-western- America,.
36 WilliamJ.Stevenson(2005)," Operation Management",8th, ED.,Mc Graw
Hill,USA.
37 Slack,N.,chambers,S.
&Johnston,R.(2007),Operation
th
Management,5 Ed.,prentice-Hall, London.
38 Slack, Nigel, Chambers, Stnart, Johnston, Robert(2004), Operation
management, 4th Ed., , Prentice-Hall, London.
39 Schroeder, R.G.(2007), Operation Management Contemporary Concept and
Case, 3th Ed., McGraw- Hill, New York.
40 Sehgal, V. , (2009)" Enterprise Supply Chain Management integrating best in
class processes", John wily. Sons, New Jersey.
41 Stewart,G.L,Browm,K.G(2009), "Human Resource Management, linking
strategy to practice,john Wiley & Sons,Inc,USA.
42 Robbins, S.P.(2003), Organizational Behavior, 10th ed., Prentice Hall, New
Jersey .
43 Laamanen, Kai(2007),High Performance Organizationwww.innotiimi.com
44 Molina,Carlos & Callahan,Jamie L. ,(2010)"Fostering Organizational
Performance:The Role of Journal of Management Development,Vol.29,No.1.
45 Mondy,R.Wayne(2008), "Human Resource Management,10th ed.,Pearson
Education,Inc,New jersy.
46 Nicole, M., Young, MSW, Qualities O.(2005), a High Performance
Organization , www.opti.-solutions.com
47 Nunnaly, J.C. & Bernstein, I.H. (1994), Psychometric theory, New York:
McGraw-Hill
48 Tuggle, F. (1998), "Organizational Processes & Organizations Effectiveness",
Forbes: 1-5.
49 Vonderembse, & White, Gregory(2004)," Operations Management: Concepts
,Methods ,Strategies",John Wiley &Sons Inc.,USA.
50 Wang,Y,Lo,H,Zhang,Q & Xue,Y,(2006).," How Technological Capability in
Fluences
Business
Performance
",
Journal
of
technology
management,vol.1,pp.27-52.

اثر القرارات الستراتيجية في الاداء المنظمي

Загружено:

Сведения о документе

Исходное описание:

Авторское право

Доступные форматы

Поделиться этим документом

Поделиться или встроить документ

Параметры публикации

Этот документ был вам полезен?

Это неприемлемый материал?

Авторское право:

Доступные форматы

اثر القرارات الستراتيجية في الاداء المنظمي

Загружено:

Авторское право:

Доступные форматы

"

Spearman Brown )8.72

-7 :Simple linear regression

) (Heizer &Render, 2006 : 6-7(

Layout Designs Concept

.(Wang et al,2006 :29)

(American Heritage Dictionary

Measures for Organaizetional Performance

( Freeman , 1984 ; Kaplan & Norten ,

= 8.885 = 8.888 = 8.888 =

Al Dahiree,Jaafar Sadiq Abd Al Hassan(2003),"Construction of Simulation

31 Krajewski J., Lee and P. Ritzman, Larry(2005) "Operations Management:

Вам также может понравиться