Nicole Stauft

nicole.stauft@gmail.com

Victoria BC, Canada, 1 (250) 580-0851

SUMMARY
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Passion for sales, business development, and social media obtained through work experience and a
focused business degree.
Experience generating sales, upselling product, and creating meaningful relationships with customers
obtained through sales and customer service internships.
Excels in high stress fast paced environments, obtained through experience on a development team at a
large oil and gas company, as well as through a sales internship.
Strong organizational skills, time management, and work ethic, obtained through concurrently working part
time, varsity swimming, and completing university courses.
Excellent commitment to teamwork developed through competitive athletics, community involvement, and
team based work environment.

EDUCATION
Bachelor of Commerce Degree
Gustavson School of Business, University of Victoria

Graduated 2014

Hootsuite Social Media Certification Professional

Since 2014

RBC Business Strategy Case Competition- Finalist

March 2013

RELEVANT WORK EXPERIENCE

Customer Service Representative (full-time / part-time)
Scotiabank, Victoria BC
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Maintained a high level of customer service while building personal relationships with customers.
Analyzed customer profiles to upsell or modify products to fit their individual needs.
Held high corporate standards for money management, service, and customer satisfaction.

Sales Agent (full-time)

Cruise Victoria Sightseeing, Victoria BC
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2013 Summer

Met and exceeded every single sales target by managing a strict schedule, interacting with hundreds of
diverse customers, and learning to deal with unforeseen circumstances.
On highest grossing week, sold more than $10,000 in sightseeing tours.
Celebrated for always bringing upbeat energy to the group and promoting a positive company image.

Research Analyst- Gas Development Team (full-time)

Enbridge Inc., Calgary AB
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Jan 2014 - Present

2011 & 2012 Summers

Presented extensive research on business development to team members and executives.

Demonstrated advanced skills in Microsoft Word, Excel, PowerPoint, and Access while creating reports to
analyze the future of natural gas in North America.
Managed my time effectively, meeting deadlines and accomplishing goals given by multiple superiors.

EXTRA-CURRICULAR EXPERIENCE
Varsity Swimming / Manager
UVic Varsity Swim Team Member then Manager, Victoria BC
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2010 2014

Trained 18-20 hours per week and learned to manage my time with classes, training, and competition.
Became a team leader, helped new athletes, organized events, and was a role model for dedication.
After retiring I was promoted to team manager and organized team equipment ordering and distribution,
analyzed athlete performance, and assisted coaching staff wherever needed.

Unique Experiences
My Life
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Travelled 12 countries in Asia and Europe during a 4-month trip in 2014, attended over 20 Olympic events
in Beijing, Vancouver and London, and spent a month in Costa Rica volunteering for World Vision in 2007.