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Winter, 2014
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COURSE DESCRIPTION
This course is a continuation of four-course sequence. This course provides an Introduction to a
problem-solving guide for effecting situational change; emphases on assessment in the problemsolving process and on worker-client interactions during the middle and ending phases of
service. This course provides exploration of Comparing and contrasting knowledge, skills and
dynamics in work with individuals and small groups.
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COURSE COMPETENCIES AND PRACTICE BEHAVIORS
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9.
SSW 11 Analyze the impact of the urban context on a range of client systems, including
practice implications
Practice Behaviors:
Examine the distinct characteristics of the urban context and apply the analysis to social work
practice
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Neukrug, Ed. (2002). Skills and techniques for human service professionals: Counseling
environment, helping skills, treatment issues. Pacific Grove CA: Brooks/Cole
INTRODUCTION:
This is the second of four courses in social work practice in which the purpose continues
to be preparation of the student for entry-level professional social work practice. Within
this course, emphasis is placed on the micro level of practice, working with individuals
and families, both voluntary and involuntary. It includes developing a knowledge and
skill base related to the helping relationship and issues that are unique to the helping
relationship. An overview of the problem solving process begins in this course. The
course is divided into four specific phases of working with the client population. The
phases include assessment, contracting, implementation, and termination.
The beginning phase of assessment includes relationship building, information gathering
and problem identification. The middle phase includes contracting and plan
implementation with clients as well as monitoring, evaluating and documenting progress
toward treatment plan goals. Termination, the final phase of the process, revolves around
determining when the client no longer needs service as well as unplanned termination.
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There is a continued emphasis on the examination of values and working with ethnic
minorities of color, women, and other at-risk-populations. Students are in their first
semester of field placement, and some assignments and class discussion revolve around
their relationships with the organization as well as the client.
PERFORMANCE CRITERIA
Through written assignments, small group projects, and class participation, the student
will be expected to meet the knowledge and skill objectives outlined in II above.
GRADING AND ASSIGNMENTS There will be four assignments for the course:
Assignment:
Points
Competency
Bio-psycho-social
Final exam
Video Recording
40
2.1.3, 2.1.4
IPTV
Process Recording
10
TOTAL
100
10
10
30
2.1.10
11
2.1.10
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BENCHMARK ASSIGNMENT
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*A. Biopsychosocial assessment
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G
P
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RADING
OLICY
Students may pass the course with a grade of D but must maintain [achieve] a C (2.0) average
during the junior and senior years. (See Undergraduate Bulletin, Wayne State University http://
www.bulletins.waye.edu/ubk-outputindex.html ).
Grade distribution:
100-95 A
76.9-73 C
94.9-90 A72.9-70 C-
89.9-87 B+
69.9-67 D+
86.9-83 B
66.9-63 D
82.9-80 B62.9-60 D-
79.9-77 C+
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This is the second of four courses in social work practice in which the purpose continues
to be preparation of the student for entry level professional social work practice. Within
this course students continue to apply principles that guide professional practice with
particular emphasis placed on the micro level of practice, working with individuals and
families, both voluntary and involuntary. It includes developing competencies related to
the helping relationship and issues that are unique to the helping relationship. An
overview of the problem solving process begins in this course. The course is divided into
four specific phases of working with the client population.
The phases include
communication skills necessary for effective interactions with clients, assessment,
contracting, implementation, and termination.
The beginning phase of assessment includes relationship building, information gathering
and problem identification. The middle phase includes contracting and plan
implementation with clients as well as monitoring, evaluating and documenting progress
toward treatment plan goals. Termination, the final phase of the process revolves around
determining when the client no longer needs service as well as unplanned termination.
There is a continued emphasis on the examination of values and working with ethnic
minorities of color, women, and other at-risk-populations. Students are in their first
semester of field placement, and some assignments and class discussion revolve around
their relationships with the organization as well as the client.
The individual and family sequence is taught in an experiential mode to enable the
student to learn first hand the dynamics involved in working with this population. A
variety of structured exercises and lectures are used to introduce theory, and to provide a
basis upon which students begin interacting with their client population. Students are
encouraged to take responsibility for their own learning needs, and to provide the
instructor with feedback regarding these needs.
Students in this course will participate in a one day Interprofessional team Visit to the
home of an Older Adult. All students are required to participate in this project.
See University Statement of Obligation of Students and Faculty Members of the teaching/
learning process.
http://www.bulletoms.wayne.edu/fib/fib2d.html
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Assignments
Module 5 Understanding
Infant Adoption
Nondirective Techniques for
Informed
Decision Making
Kirst-Ashman chapter 5
Engagement and Assessment
in Generalist Practice
3
Planning in Generalist Practice
January Practice: Steps in the planning
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process/ Identify problems and
translate into related needs. Specify
goals and objectives. Develop a
contract
4
Working with families
January Practice: Discuss Process Recordings
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5
Understanding Families
Februar Practice: Genograms, eco-mapsy5
sociograms
6
Implementation applications
Februar
y 12
7
Begin viewing video tapes
Februar Practice: Develop baseline data on
y 19
level of client functioning.
Review Process Recordings
Helper centered skills asking
appropriate questions, contrasting
open and closed questions with
empathic responding conducting a
structured interview asking effective
questions
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Evaluation, Termination and followFebruar up Practice: Review baseline data,
y 26
has intervention worked (determine
measurement tool to be utilized for
evaluation of effectiveness of practice.
Explore address and practice
termination session.
follow-up small group discussion
regarding reasons for follow-up
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Brokering and case management
March 5 Gender-sensitive social work practice
Practice: Discussion of purchase of
service agencies
Multicultural Counseling
March
12
Kirst-Ashman Chapter 6
Planning in Generalist
Practice
Kirst-Ashman Chapter 10
Working With Families
Kirst-Ashman Chapter 9
Understanding Families
Biopsychosocial part A due
by February 9
Kirst-Ashman chapter 7
Implementation Applications
1st Process Recording due by
February 23
Kirst-Ashman Chapter 15
Brokering and Case
Management
Kirst Ashman Chapter 13
Gender-Sensitive Social
Work Practice
10
March
19
11
March
26
12
April 2
13
April 9
Final Exam
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NOTE: Syllabus subject to change based on the needs of the class
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C
A
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OURSE
SSIGNMENTS
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1.Biopsychosocial assessment
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Part A of this assignment will be handed in first for feedback and then both parts of the paper will be handed
in as one complete document for the final grading after you have corrected anything that may need correcting
once you receive the feedback . You will not receive a complete grade for the class if you hand in just part B
at the end of the class.
You MUST submit parts A and B together as a complete assignment for you to receive a grade for the
assignment
For a complete case file, the clients past history and present situation must be investigated (Woodside et al
2003). A bio-psycho-social assessment provides information about the way an individual experiences problems,
past problem-solving behaviors, developmental stages, and interpersonal relationships. This assignment is
designed to assist you in developing your writing skill and your interviewing techniques.
You are to identify a person on whom you want to conduct a bio-psyco-social. You are to use a pseudonym and
identify the name as a pseudonym.
History to include:
Presenting Problem: Describe issue that the client says is the problem. Include any precipitating factors and
how long the problem has been present. All Biopsychosocials begin like the following example. I expect yours
to begin in this way also. Remember for purposes of this paper we are going to identify this as a pseudonym, in
a real case in an agency you would not be using a pseudonym.
Example: Mary Smith (pseudonym) is a 25 year old married Caucasian female who is separated from her
husband and currently lives with her mother and her two children (female 2 years old, male 4 years old) in her
mothers home. She has been employed as a cashier at Krogers for 3 years but is in danger of being fired
because of her poor attendance due to the recent separation from her husband. Ms. Smith is coming to see a
social worker because of the stress she is experiencing over her separation, over living with her mother, over the
threat of the loss of her job and a recent miscarriage. . .
All papers must begin with the above format. You see that in the first few sentences you pack in as much
information as possible. Then you go on to elaborate in the rest of the paper about the client.
Developmental History:
Include: length of pregnancy at birth of client; birth weight; any issues present at birth; vaginal delivery or Csection; breast or bottle fed; any feeding issues; age weaned; developmental milestones (e.g. age walked, talked,
potty trained, etc); were they ever told they had any developmental delays or were advanced developmentally.
Health History:
Include: health at birth; childhood illnesses; childhood surgeries; chronic illnesses; accidents; broken bones;
adult illnesses; adult surgeries; weight issues; family illnesses; if female, age at first menses; and medications
currently taken or allergic to.
Relationship/Sexual History
Include: information about childhood friendships; current friendships; duration of friendships; age began
dating; sexual orientation; age of first sexual experience; ability to enjoy sexuality/have orgasms; current sexual
relationship(s); birth control/protection; any sexually transmitted diseases (should also be listed under health
history).
Include: committed relationships; age at marriage, if married, or commitment if not legally married; age of
partner(s) at commitment (marriage or other commitment); reason for marriage(s); names and ages of any
children; nature (describe level of satisfaction with relationship) of relationship with husband/wife/partner;
divorces; reasons for any divorces; breakups in committed relationships; reasons for breakups; relationship with
children; education levels and employment of partner and children; pregnancies; delivered; abortions; were
pregnancies planned or accidental; if planned, reason client wanted child; adoptions; babies given up for
adoption; foster children; marital history of children; any abuse in relationships; current relationship with
children; current relationship with partner, if any.
Military History
Has client had military experience, if so need to explore what his/her experience has been?
Financial History
Family finances while growing up? Finances in clients life currently?
Legal history is or was there any legal history? Is the client on probation or parole? If so for what? Any
arrests?
Immigration issues
Any immigration issues. If client is an immigrant is client here legally? Cultural issues relevant to clients
mental health?
Religious History
Include: Religion/spirituality in family of origin; importance of religion/spirituality in family of origin; history
of religious involvement; current religion/spirituality; any issues with religion/spirituality (be specific about
religion, Christian does not describe religion it only describes beliefs).
Educational History
Include: information about primary education; secondary education; any special education services received;
degrees/honors received; any desire for further education; beliefs about own intelligence.
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Employment History
Include: chores client had at home; all employment which client can remember; dates of employment,
information about the employment; did client enjoy job; why did client change jobs; level of income; is level of
income consistent with training.
Strengths
Include: strengths, talents, skills, and support systems identified by the client and by you, the social worker, in
your interview (be specific).
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B. Plan of Change
This includes developing a problem statement, developing a goal for the identified change; objectives
(which are measurable) must also be developed. Next you will develop tasks (or action steps) to lead to the
objectives. You must include time lines in this section and a means by which you evaluate the completion
of the tasks. Part B will be based on the Generalist Intervention Model in your text and will follow the
guidelines outlined in your text through step 4. After step 4 you will follow the outline I will give you in
the classroom. You must include a contract as a part of your plan of change and there are several to choose
from in your textbook.
Follow the directions in the book through number 4 then develop goals, objectives and tasks (action steps)
according to the following directions.
Directions for goal setting
Arrangement should look like this:
I. Goal number one can be vague but doesnt have to be.
A. Objective number one should be somewhat measurable.
You can have two to four goals but you must have at least two. You must have at least two objectives for every
goal and at least two tasks for every objective. You can, however, have more objectives and tasks as necessary
to achieve the goals.
Example of one Goal:
I. Ms. Smith will increase her self-confidence.
A. Ms. Smith will report that she was assertive 1 time within one month
1. Ms. Smith will purchase the book How to say no without feeling guilty
2.
You must end your paper with a contract. Pick one of the examples displayed in your text.
During the course of the semester, the student will be responsible for submitting two process recordings. You
will need to read these instructions carefully in order to complete these two assignments successfully. One of
the recordings will be related to family intervention and the other to individual intervention.
Process Recording 1
The first process recording will be on a family session. It will not include a process recording from last
semester and it will not include a comparison.
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Instructions on the format for the process recordings:
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Process recordings should use one of the forms provided in this syllabus or on the web site for this course. A
cover page should include the title of the assignment, information about the class (3020), the date you are
handing it in and your student identification number, please do not use your social security number.
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A. An introduction needs to be provided at the beginning of the process recording. The introduction
includes:
1.
2.
3.
4.
5.
6.
7.
1. Dialogue needs to be the exact dialogue as the student remembers it. It will read like a script
for a play.
2. Feelings need to be your FEELINGS not what you THINK is going on with your consumer.
3. Analysis will:
a. Identify your understanding of what is going on with your consumer.
b. Identify the skill you are using in a particular response.
c. Explain the reason for selecting that skill or intervention at that point.
d. Explain where you are heading with this client.
e. Self-evaluate the effectiveness of the skill or intervention used.
f. Identify what might work better in the future.
g. Include anything else you think might be relevant to your consumer or your skill
development.
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C. At the end of the process recording, provide an evaluation of your overall skill during the session
1. How do you see yourself as being effective during the session?
2. What skills would you like to improve?
3. What questions do you have for the reader so you can receive feedback on your skills?
( Note: General questions are not acceptable they must be specific questions regarding your skills and they must
have depth).
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Process Recording 2
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The individual process recording will include both a complete new process recording and one of your process
recordings from SW3010. First do a complete process recording without thinking about the comparison as
described below:
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Instructions on the format for the process recordings:
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Process recordings should use one of the forms provided in this syllabus or on the web site for this course. A
cover page should include the title of the assignment, information about the class (3020), the date you are
handing it in and your student identification number, please do not use your social security number.
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A. An introduction needs to be provided at the beginning of the process recording. The introduction
includes:
1.
2.
3.
4.
5.
6.
7.
1. Dialogue needs to be the exact dialogue as the student remembers it. It will read like a script
for a play.
2. Feelings need to be your FEELINGS not what you THINK is going on with your consumer.
3. Analysis will:
a. Identify your understanding of what is going on with your consumer.
b. Identify the skill you are using in a particular response.
c. Explain the reason for selecting that skill or intervention at that point.
d. Explain where you are heading with this client.
e. Self-evaluate the effectiveness of the skill or intervention used.
f. Identify what might work better in the future.
g. Include anything else you think might be relevant to your consumer or your skill
development.
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C. At the end of the process recording, provide an evaluation of your overall skill during the session
1. How do you see yourself as being effective during the session?
2. What skills would you like to improve?
3. What questions do you have for the reader so you can receive feedback on your skills?
( Note: General questions are not acceptable they must be specific questions regarding your skills and they must
have depth).
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D. You will then add a comparative analysis of your skills over the last semester. Do not forget to
include any of these parts of the assignment. This process recording requires the student to demonstrate
knowledge, concepts and skills learned over two semesters. Students are to utilize a process recording
completed in SW 3010 and compare it to the one completed this semester. Comparisons will occur on
the following dimensions:
1. Ability to record accurately the verbal and non-verbal interaction between you and the client
(customer)
2. Ability to recognize, understand and verbalize in writing your feelings and reactions to the
situation, person (s), and or environment.
3. Ability to analyze the interaction in terms of what was happening during the interaction,
4. Your ability to obtain information from the client (consumer) via appropriate interviewing
techniques.
5. Your ability to be empathetic, your use of open and closed queries
Video Taping.
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Video
Each student will make a video recording of an interview with another student. You are to use
the highest skill level that you can and as many skills (empathic responding, furthering,
summarizing, paraphrasing, problem solving, assertiveness, etc.) as you can during the interview.
As we did last semester, your video will be uploaded to Youtube and you will be divided into
groups of 3. The feedback form has been motified to reflect that you can use questions,
sparingly, this semester.
Feedback/evaluation should address both strengths and skills that still need some practice.
Please be specific when giving feedback. It is not helpful to use statements like You did a really
good job. It is more useful to say When you used empathic responding, she really opened up
about her feelings. Or I like the way you used hand gestures to illustrate your point. Or I
think it would be useful for you to work more on your summarizing skills.
You will lose points if your feedback is not specific and helpful to your group member's growth
and skill development.
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You will need to do a feedback sheet on each group member, including yourself.
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For this semester you will also be presenting your video to the class for feedback from all of the
other students.
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Interprofessional Project:
Research Information Sheet for Health Care Professional Students
Purpose
The purpose of this research study is to evaluate the learning from a Wayne
State University medical, pharmacy, and social work students older adult home
visit program. Learning assessments will focus on team care, impact of home
visits, and use of assessment tools. This study is being conducted at Wayne State
University.
Study Procedures
As health care professional students, you will be asked to interview older adults
on their health, medications and/or social needs. You will need to watch videos
and or attend lectures to learn about geriatric teams, aging, and assessment
tools. You will visit your older adult in her/his home or location of her/his
choice for about 1-1.5 hours. During these visits, students will use
standardized or profession specific assessment tools to learn about aging, social
constructs, function, falls, medications, and/or social supports. You will enter
the findings from your assessments without older adult identifiers into
Blackboard.
You will also complete learning assessments after the home visit. Optional
debriefing sessions with faculty will be conducted to gather student input on the
learning experience.
Benefits
As a participant in this study, no direct benefits exist. However the findings will
help the faculty make course improvements to increase the learning experience
for future Wayne State University health care students. The findings on this
learning experience will also be published in health care journals to help other
colleges and schools implement similar programs.
Risks
There are no risks to participating in this research project.
Costs
There will be no costs to you for participation in this research study.
Compensation
You will not be paid for taking part in this study.
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Interprofessional Team Visit Project: Geriatric Care in Social Context Senior Home Visiting
Program
This project is part of a research study with the Wayne State University Medical School,
School of Pharmacy and the School of Social Work
A. Prior to the visit, students will complete an aging attitudes assessment pre-test.
B. After the visit, students complete the aging attitudes assessment post test.
C. Students will work with Medical students and in some cases pharmacy students to
complete a home visit with older adults (Senior Partner participant).
D. Students will conduct joint one to two hour interviews.
E. BSW social work students will complete an Ecomap
ECOMAP
Home Visiting Ecomap
Wayne State University
School of Social Work
BSW Students
The Eco-Map is an instrument used to identify and assess ones social support system. Social
support refers to the information, encouragement, and tangible assistance that is offered to a
person, by others and is perceived by the person as being beneficial to his or her functioning.
Instructions for completing the maps are found below. Be aware that as a member of an
interdisciplinary team you must work collaboratively. This requires joint planning before the
visit.
ECOMAP CONSTRUCTION
B. Bring two copies of the instrument to the home visit.
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Eco-Map
Volunteer
Work
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!Social
organization/
!Clubs
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Recreation
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Education /
Life
Long
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Learning
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Human
Services
!!
Agency
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Extended
Family
Senior /
Wellness
Center or
organization
Church/Temple/
Mosque
Client
Health Care/
Vision
Health Care/
Dental
Health Care /
Pharmacist
Health Care/
Primary Care
Physician
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Family/ Relatives
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y ever
2.Somet
imes
3.Almos
t
Always
y ever
2.Some
times
3.Almos
t
Always
1.Not
1.Does 1.Less
y ever
both
very
not
than
2.Some ways
close
see
1
times
2.You
2.Sort
2.Few
year
3.Almo to
of
time 2.1 to
st
them
close
s/Yr
5
Always 3.They 3.Very 3.Mon
year
to you
close
thly
s
4.Wee 3.More
kly
than
5.Daily
5
year
s
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!!
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How
long
known
Course Rubrics
Rubrics are designed to make clear the grading process by informing you, the student, what key elements are expected by
your instructor. Your work will be evaluated by the criteria listed in each rubric in order to give you specific feedback to
help guide your development as a social worker. Your work will be graded point by point by these items; and it will be
graded for its overall quality.
RUBRICS (Tentative, may be revised based on Course needs)
Poi
nts
ava
ilab
le
Ex Co
cell mp
ent ete
nt
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
1.25
2.5
Step 4
Goals
2.5
2.5
2.5
2.5
De
vel
opi
ng
Be
gin
nin
g
Not
Acc
ept
abl
e
Poi
nts
Ac
hie
ved
Objectives
Tasks
Contract
2.5
2.5
2.5
Note: After the first spelling error, -1 point will be deducted for each spelling error
After the first grammatical errors, -1 point will be deducted for each grammatical error
Points ______
Comments
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Social Work 3020 Analytical Grading Rubric
Process Recording One
15 Points possible =15
Student
All papers must include a cover page
& include the title of the assignment,
information about the class (SW3020),
the date of submission and your
student identification number. All
papers must include an introduction
and conclusion. You will lose points if
your paper does not include these
components
Points
Availab
le
Introduction
0.2
0.2
0.2
Client name
Age of client
Marital status of client
Number of contacts with client prior
to recorded interview
Goals of the interview
0.2
0.2
Body
1
1
2
Exact dialogue
Your feelings
Quality of skill usage
Analysis
1
1
1
1
1
client
1
1
1
2
Ex
cel
le
nt
Co
m
pe
te
nt
De
ve
lo
pi
ng
Be
gin
nin
g
No
t
Ac
ce
pt
abl
e
Po
int
s
Ac
hi
ev
ed
Note: After the first spelling error, -1 point will be deducted for each spelling error
After the first grammatical errors, -1 point will be deducted for each grammatical error
Points ______
Comments
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Social Work 3020 Analytical Grading Rubric
Process Recording Two:
15 Points possible =15
Student
All papers must include a cover page
& include the title of the assignment,
information about the class (SW3020),
the date of submission and your
student identification number. All
papers must include an introduction
and conclusion. You will lose points if
your paper does not include these
components
Points
Availab
le
Introduction
Client name
Age of client
Marital status of client
Number of contacts with client prior
to recorded interview
Goals of the interview
0.2
0.2
0.2
0.2
0.2
Body
Exact dialogue
Your feelings
Quality of skill usage
1
1
2
Analysis
.75
.75
.75
.75
client
.75
.75
Ex
cel
le
nt
Co
m
pe
te
nt
De
ve
lo
pi
ng
Be
gin
nin
g
No
t
Ac
ce
pt
abl
e
Po
int
s
Ac
hi
ev
ed
.75
.75
1
!
.5
!
!
.5
.5
.5
1
Note: After the first spelling error, -1 point will be deducted for each spelling error
After the first grammatical errors, -1 point will be deducted for each grammatical error
Points ______
Comments
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Po
int
s
Av
ail
ab
le
Ex
cel
le
nt
Co
m
pe
te
nt
De
ve
lo
pi
ng
Be
gi
nn
in
g
*** All papers must include a cover page & include the title of the assignment, information about
the class (SW3010), the date you are handing it in and your student identification number. All
papers must include an introduction and conclusion. You will receive a zero if your paper does not
include these components. Also if your paper is not in-depth and overall comprehensive in every
area, you will fail this assignment.. If you lose spelling and grammar points, it will bring down the
overall quality and grade of your paper in every area.
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SELECTED BIBLIOGRAPHY
Benjamin, A. (2001). The helping interview with case illustration (4th ed). Boston: Houghton Mifflin
Company.
Brill, N. I. & Levine, J. (2012). Working with people: The helping process (9th ed). Upper Saddle River, NJ:
Pearson.
Compton, B. R., Galaway, B. & Cournoyer, B. (2004). Social work process (7th ed). Pacific Grove, California:
Brooks/Cole Publishing.
Corey, M. & Corey G. (2011). Becoming a Helper. (6th Ed). Belmont, CA: Brooks /Cole.
Corey, G., Corey, M. & Callanan, P. (2010). Issues and ethics in the helping profession (8th Ed). Belmont,
CA: Brooks /Cole
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Websites
Project Resilience "The website that teaches a strengths based approach to education, treatment,
and prevention" http://www.projectresilience.com
Strengths Based Services International: http://www.empowerkids.org
Social Work Resources:
http://sophia.smith.edu/~jdrisko
Social Work Resources on the Web:
wwwlibrary.csustan.edu/lboyer/socwork/resources.htm