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Lab Director Matthew Nurse goes into detail on how the company is constantly striving for
better designs. (...Re-watch and take notes on video!)
I have recently had the pleasure of speaking with an acquaintance on the subject of
design functionality. Fish McGill has had experience working for Harmonix Music Systems and
Continuum, and teaches at Massachusetts College of Art. (Add info from Fish McGill once he
responds)
Once a product has entered the market, its success is heavily dependent upon consumer
perception. There are quite a few factors which play into an impression. Theres correlated
meaning between aesthetics and purpose, interpretation of function, and culminated effects of
brand marketing.
Gaia Ruberas Design Innovativeness and Product Sales Evolution goes into detail on some
theories of perception in design. Returning to the idea of meaning, Rubera speaks on how
consumers are constantly looking for new meaning in products. Trends of this nature come in
waves. As many are influenced by the decisions of others, cultural and social spheres will
develop similar preferences. According to this theory, the success of a new design does not
depend on its beauty, but only on the fit between the design and the cultural norms. This is not a
new idea, the same is true with fashion, where success has to do with collective judgement. In
other cases, context plays a key role in perception. (...)
Another key component to the perception of a product by a consumer is marketing. The
two most important elements of marketing are advertising and packaging. For the sake of
sticking to the topic, Im going to focus on packaging. The visual look to a boxed product can
be insignificant or highly relevant. To someone who knows the product an intends to purchase,
the casing will be somewhat useless. But to someone unaware of the product, or choosing
between brands, packing can easily change a decision. Ideally, a product should be immediately
attractive to the eye, and be as informative as it is protective. Of course, other factors such as
price, reputability, and presentation are often more important than packaging. But the same is not
true for bad wrapping. Poorly designed packaging can easily dissuade someone from purchasing
the product. This can be seen in the cigarette packs across the world. Recently, many nations
have adopted plain-packaging laws for the sale of cigarettes. The purpose of the laws is to steer
people away from smoking through. Government enforced wrapping of cigarette packs with
unattractive and even repulsive packagings discourages sales of such products. The great thing
about these laws is that they actually work. (FIND DATA TO SUPPORT THIS). Some cigarette
packs now simply feature bland colored wrappings. Others portray gruesome images of
cancerous lungs, destroyed yellow teeth, and children hospitalized from second-hand smoke.
Perception is paramount to the success of these laws. On the subconscious level, people are far
less likely to purchase packs adorned with revolting images. Whereas on a conscious level the
person becomes more understanding of the consequences of smoking and is ideally put off from
wanting to smoke. This is an extreme example, and most times nicotine addiction is more
powerful than unpleasant packaging. That being said, the laws are working; product perception is
on its way to creating a smoke-free world.