Bobby DeLee

bdelee1972@live.com 214-735-0196
www.bobbydelee.com

NETWORK ADMINISTRATION
EDUCATION
DeVry University
Irving, TX
March 2014 - Bachelor of Science in Network and Communications Management
Honors Advanced Composition and Professional Writing
Summa Cum Laude, Deans List, CGPA 3.9/4.0

EXPERIENCE
American Heart Association | 7272 Greenville Ave, Dallas, TX. 75231
Network Engineer LAN & WAN | October 13, 2014 Present
Network Refresh: Upgrade and configuration of Affiliate routers, switches and wireless access points to
improve network and user efficiency
Configured: Cisco 2911 routers, 2960s switches and 3702i WAPs
Conducted: Network discovery and documentation on equipment to be refreshed
Coordinated: Ordering, configuring and installations with Sr. Network Engineer and ATS manager
Network Monitoring / Troubleshooting, utilizing tools such as: Orion-SolarWinds, Cisco Prime/Works,
Wireless Control System, WebSense-TRITON and McAfee

Project Coordinator: Special Projects | February 17 August 29, 2014

Hired for special projects centered on fixing data conversion issues
Learned two Customer Relationship Management databases within a week
Extensive clean-up of the CRM database (more than 250,000 records) enabled the department to run a
comprehensive territory report that in years past was impossible
Added such value to the team that the original contract was extended and more responsibility added
Utilized detailed queries for clean-up of database
Coordinated 8,000 guest Estate Planning seminar

Silverfox Steakhouse | 3650 Shire Blvd, Richardson, TX. 75082

Banquet Captain/ Server/Bartender | March 2006 present

Requested server for all high end clients-VIPs and Spanish speaking guests
Average 3-4 call parties each week resulting in thousands of dollars of revenue monthly
Banquet Captain
Preferred trainer for the front-of-the-house staff
Bartender responsible for tending bar and monthly inventory duties
Over 20 years of experience in fine dining

Orion-SolarWinds, Adaptive Security Device Manager, Remote desktop, Secure CRT, Hyper Terminal
Packet Tracer 6.0, Citrix, Virtual Box, Blackbaud CRM, Siebel Sales CRM
Proficient in Microsoft Office Suite: Excel- Word- Outlook/Exchange- Lync- Visio- and Power Point
Manage private local area networks
Bilingual Spanish. Primary language in the home

SKILLS