1902

Colgrove Ave. Apt 205

Kalamazoo, MI 49048

Phone: 313.850.2284
Email: mis.chelay@gmail.com

Mischelay Roberts

EDUCATION
Western Michigan University
Kalamazoo, MI
Education, Leadership, and Research Technology
Master of Arts, Higher Education and Student Affairs

May 2015

Grand Valley State University

Grand Rapids, MI
Seidman College of Business
Bachelors of Business Administration, Finance

August 2013

RELATED WORK EXPERIENCE

Graduate Assistant Advisor College of Arts & Sciences Advising
Western Michigan University
Kalamazoo, MI


August 2013 Present
Advise prospective and current undergraduate students on Liberal Education Curriculum, general
education and University graduation requirements, policies and resources and course selection
Attend and recruit prospective and admitted students at various events
Work with at-risk students to determine needs and develop a plan for achieving academic success
Conduct NCAA verifications
Work in partnership with office manager, office assistant, and Office of Technology to implement
electronic records
Conduct pre-graduation audits of student records to be sent to University Registrar
Evaluate transfer credits for general education requirements and Transfer Transition Programs;
research course descriptions if no direct equivalent
Monitor retention and progress of assigned group of at-risk students by using intrusive advising
techniques
Refer students to appropriate departmental advisors and student success services
Conducts orientation sessions for incoming domestic and international Arts and Sciences students
including updating majors and minors in Internet Native Banner and assisting with course selection
Maintain and update student general education requirements and advising notes in DegreeWorks

Student Involvement Intern Office of Student Involvement

Kalamazoo College


Kalamazoo, MI
December 2014 Present
Create first annual leadership day conference for current students
Recruit 75 students to attend conference
Seek keynote speaker for opening session and presenters for various afternoon leadership sessions
Promote joint leadership application for various highly desired Kalamazoo College opportunities
Reserve rooms and choose dining options for conference

Orientation Graduate Intern Admissions
Grand Valley State University
Allendale, MI

April 2014 August 2014
Co-supervised a staff of 25 undergraduate orientation leaders
Prepared materials by printing and organizing papers, making nametags, and stuffing folders
Updated student orientation status in Internet Native Banner
Evaluated feedback surveys from freshman and transfer orientation days
Solved orientation trouble tickets
Organized no-shows in Microsoft Excel to be contacted to reschedule or cancel orientation date

Orientation Assistant Student Leader Admissions
Grand Valley State University
Grand Rapids, MI


Jan. 2013 August 2013
Sent out mail correspondence to confirmed students regarding freshman and transfer orientation
Organized and prepared orientation information for summer sessions
Aided as Orientation Assistant on occasions of staff shortages
Updated student orientation status in Internet Native Banner

 Mischelay Roberts

Orientation Assistant Admissions





Grand Valley State University
Grand Rapids, MI


May 2011 August 2013
Welcomed and provided guidance to students, parents and guests during the check-in process
Assisted faculty with academic advising for incoming freshman and transfer students
Guided students through the class registration process to get their desired fall and winter course
schedule

Desk Assistant Niemeyer Living Center

Grand Valley State University
Grand Rapids, MI


Sept. 2010 Apr. 2013
Practiced effective communication, using online staff logs, phone system, and email
Assisted residents with key problems, mail/packages, and other housing issues
Kept correct key and access card records by doing key audits on each shift
Worked in conjunction with hall staff and resident assistants during opening and closing of residence
halls

Group Tour Leader Admissions




Grand Valley State University
Grand Rapids, MI


Communicated the benefits of attending Grand Valley State University
Provided tours of campus for families and school bus groups
Participated in question and answer student panels for visiting guests
Partook in one-on-one interactions with potential students and families

Sept. 2011 Apr. 2013

Student Assistant Office of General Education

Grand Valley State University
Grand Rapids, MI


Sept. 2009 Apr. 2010
Managed daily office duties including phone calls, faxes, and assisting visitors
Provided assistance with document preparation, emails, and copies
Informed students of universitys general education requirements
Entered student data from writing exempt exam in Microsoft Access

PROFESSIONAL PRESENTATIONS

Co-Presenter, Utilizing an at Risk Survey During Orientation to Identify at Risk First Year Students,
MIACADA, Central Michigan University, May 2014

ACTIVITIES AND AWARDS

Michigan Academic Advising Association (MIACADA), Member

Higher Education Masters Student Association, Treasurer
Higher Education Masters Student Association, Member
Multicultural Business Education Cohort (MBEC), Member
NAACP GVSU Chapter, Public Relations Chair


You Beautiful Black Woman (YBBW), Member


I Am Grand Valley, Recipient

2014-Present
2013-Present
2011-2013
2011-2012
2010-2013
2011 & 2013